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Testimonials


At Veterans United we take pride in offerering the highest level of customer service. Don't just take our word for it, though — check out what some of our satisfied customers have to say.
"I must say that I have never dealt with a more competent and outstanding individual as Jake Presti, our loan officer. Jake continually exceeded our expectations in every way. He was completely professional in every aspect ... and he also made us feel like he was a friend there to help and guide us through every step of the process."
Donald Heard
Florida
"My experience with Jeff Mize and Veterans United has been more than I could have ever anticipated. It seems in this day and age it is hard to find companies that treat you like a human being and demonstrate an actual concern for what the customer is trying to get accomplished."
Charles Trunnell
South Carolina

"We are so happy and couldn't have asked for a better team of people to work with. From the date we signed the contract with the seller to closing was 30 days (we have been told that was pretty quick). Jake Levy was a jewel — anytime we had a question — he was right there with an answer or advice."
Danny Hass
Texas
"I appreciate all that Joanne did for me and my family. She is very professional and goes the extra mile to make sure the transaction is smooth and keeps moving forward. I am and was very impressed by how easy it was to get in touch with her and that she was able to make you feel like you were her only client at the time."
Jerry Conner
Michigan

"Doug and Chrissy were fantastic. Communication was timely, to the point and only when needed. Directions were clear and patience was endless as this mortgage initially started with me contacting Doug via email from Afghanistan while deployed clearing minefields and bombs."
Mark Scott
Massachusetts
"I had the most incredibly wonderful home buying experience. Each and every person I talked to was just so very kind and professional! The knowledge they each possess just made the home buying experience so much easier. I would recommend Veterans United to many people and I just can't stop talking about the entire process with everyone within ear shot!"
Carole Parkmond
Connecticut

"Mason Maddox was outstanding from the beginning and never ceased to amaze me with the lengths he was willing to go to make sure that we got our home. Our bad experiences with other loan companies were completely wiped clean because of how Mason treated me and my wife, he is an outstanding person and a great asset to your company."
Peter Doan
Ohio
"Jeff was great to work with because he was efficient, direct, friendly and very reassuring. Anything I wanted to know he was open and direct about what it could mean for our loan. There was never really a time that I was confused or not sure where we stood in the process. Right after the loan was closed I actually had a moment where I kind of missed talking to him."
Randall Bissell
California
These individuals are actual clients of Veterans United or its affiliated companies. These individuals are expressing their personal views of Veterans United. The personal views of these individuals reflect their opinions and experiences with Veterans United or affiliated companies. The individuals shown here may have been compensated by Veterans United or one of its affiliated companies for expressing their opinions relating to their Veterans United experience.

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Testimonials
"We are so happy and couldn't have asked for a better team of people to work with ... anytime we had a question, they were right there with an answer or advice."

- Danny Hass (Texas)
"I had the most incredibly wonderful home buying experience. Each and every person I talked to was just so very kind and professional!"

- Carole Parkmond (Connecticut)
"There was never really a time that I was confused or not sure where we stood in the process."

- Randall Bissell (California)
"I am and was very impressed by how easy it was to get in touch with her and that she was able to make you feel like you were her only client at the time."

- Jerry Conner (Michigan)
More Testimonials

Loan Info Video Library
The VA Loan Program
More information for families interested in a VA Loan and how it can help save them money.
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VA Loan v. Conventional

What's the difference?
View our VA Loan vs. Conventional
comparison chart.

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Questions?
#1 Dedicated VA Lender in the Nation*
Call us now to speak to a VA Loan Specialist.
800-884-5560
Veterans United Home Loans is not affiliated with any government agencies, including the VA.

Eligible Military Service Members and Veterans:
In general, eligiblity includes 181 days of peacetime service, 90 days war time service or 6 years in the reserve or National Guard. Some surviving spouses of veterans who died while in service or from a service-connected disability may also be eligible.
 
Learn More Get complete eligibility details »

Private Mortgage Insurance (PMI):
On most mortgages, borrowers who can't put down 20 percent of the loan amount are required to pay private mortgage insurance. It protects lenders against borrowers who default and also helps borrowers who can't muster a large down payment. There is no PMI on a VA loan.
 
Learn More How VA Loans are different »

Department of Veterans Affairs:
A branch of the federal government that administers a variety of services for veterans, including the VA Loan benefit.

Guaranty:
With VA Loans, the federal government backs each mortgage with a promise to repay the loan amount should a borrower fail to pay.

VA Jumbo Loan:
A loan that's larger than the limit allowed in a specific region. Jumbo loans are rather complicated; contact us to learn more.
 
Start Now Learn more about jumbo loans »

Certain Situations:
VA Loans can't be used to purchase second or vacation home or rental properties.

Interest Rate:
The amount a lender charges a borrower to borrow money.
 
Start Now Get started to learn your rate »

Funding Fee:
A mandatory fee paid to the VA assigned to all VA Loans. The funding fee amount can be financed, meaning the cost won't come out of your pocket at closing. Borrowers with a service-connected disability are exempt from paying the fee.
 
Start Now Get started on your VA Loan »

Closing Costs:
Closing costs are the charges and fees associated with processing and finalizing a loan. With the VA Loan, there are predefined closing cost limits: a 1 percent lender origination fee, reasonable discount points and other reasonable and standard fees and charges.
 
Start Now Get started on your VA Loan »

Zero Money Down:
When no down payment is required. The VA Loan is one of the only remaining loans that doesn't require any money up front for a down payment.
 
Start Now Get started on your VA Loan »

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