Jessica is a St. Louis native but attended the University of Missouri for her Bachelor’s degree. Before starting with Veterans United Home Loans, Jessica worked in the customer service industry for over 18 years and managed over 150 employees at a time. Jessica enjoys spending time outside of work with her family which includes her husband (also a Veterans United employee) and their 3 children. Together they love to play sports and enjoy the outdoors. Jessica has recently moved back to the Missouri area after spending the last years in Colorado Springs, CO.
Jessica is excited to be a part of Veterans United so she can give back to all the service members that have given so much to our country. Being a part of the Veterans United team is a great way for her to connect with the men and women everyday who deserve her service in recognition for their service. Jessica’s mission is to create amazing experience for the veterans she assists and help them use the benefits they have earned.
Jessica was absolutely wonderful to work with. She explained everything clearly and was knowledgeable with all the questions and info.
Jessica and her team at Veterans United are fantastic! Over a year after securing our first home loan with Jessica, calling her up and recognizing who I was was just a testament to how they really view their clients as family. Her team got right to work when I initiated an IRRL refinance. The process was smooth, just like the initial purchase and her team stayed in contact with me every step of the way.Veterans United is a fantastic lender and I will NEVER shop anywhere else for a home loan!Thanks Jessica (your team) and the rest of the Veterans United staff that have helped my family achieve our dream home!
Jessica was positive, polite, and helped me with all my questions.
Jessica Fitzgerald thoroughly explained everything I needed to know about my loan process. Jessica ensured that I stayed on track when it came to my money management as we went through final approval, getting paperwork in on time and understanding every step I needed to take to make things happen! As a specialist, I felt that she was very committed to her job and truly wanted to ensure I had the best experience with Veterans United.
I cannot recommend Jessica enough. Her willingness to help and overall attitude made the headache of dealing with mortgages a much smoother and refined process, and her dedication to the customer is second to none. If there were anyone I could recommend giving a raise or some other incentive, she would be at the top of my list! As the face for VU with customers, her performance definitely warrants top-notch ratings!
This would make my third interaction with Jessica and each time she out did herself! They way she explains everything on a way I could understand is always appreciated. She is a HUGE asset to the Veterans United team