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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

116,226

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
99,745
4
12,999
3
1,945
2
871
1
666

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Showing all 16,446 Air Force service member reviews

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5 out of 5 Stars
Would Recommend

Loan Officer: Dylan Morgret

NMLS# 1493964

2.5 out of 5 Stars

Never got the chance to meet my escrow agent,he never returned of my four calls.

Loan Officer: Winsor Cooper

NMLS# 317950

5 out of 5 Stars
Would Recommend

It was excellent and the service was all timely as well as my loan officer making sure I stayed informed on all my options and every possible route I could take in tackling how to buy the home.

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend

John and his team did a great job for us!

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

Loan Officer: Jody Overacre

NMLS# 388815

4.5 out of 5 Stars
Would Recommend
Photo submission from Tyrez T.

With the digital upload and signing of documents, the whole process was very stream-lined and easy to maneuver. Every step was laid out and I didn't have to wonder what was next. The education section on the website gave me great insight into what needs to be done next and where I need to go. Overall I had a great experience working with Veterans United!

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Jennifer worked with me with every step of the way and answered any and all questions I had.

Branch Manager: Jennifer Stewart

NMLS# 412226

4 out of 5 Stars
Would Recommend

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend

Loan Officer: Casey Martin

NMLS# 376814

4.5 out of 5 Stars
Would Recommend

Loan Officer: Lee Sattler

NMLS# 834004

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jared Wilmes

NMLS# 1378229

4.5 out of 5 Stars
Would Recommend

VU qualified me when other lenders would not. VU did what other lenders could not.

Loan Officer: Caleb Whisman

NMLS# 1293292

5 out of 5 Stars
Would Recommend

The team made it very smooth and easy for me to understand as a first time home buyer

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Peterson

NMLS# 1197848

5 out of 5 Stars
Would Recommend
Nathan M

Shannon, Emilee, and our agent Lisa were absolutely wonderful. Couldn't have had a better experience. Thank you!

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend

Samantha and Amy went beyond the call of dutyWe had to get some docume

Loan Officer: Samantha Walker

NMLS# 1122751

5 out of 5 Stars
Would Recommend

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend

If I knew it was that easy I would have done this years ago.

Loan Officer: Justin Benge

NMLS# 1524876

5 out of 5 Stars
Would Recommend

Loan Officer: Ben Long

NMLS# 1099960

4.5 out of 5 Stars
Would Recommend

Special thanks to Lacey for all you hard work. It was a pleasure working with you and all of Veterans United team.

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Staszcuk

NMLS# 42811

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Everyone on John Sullivan's team was awesome!!

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend
Robert P

Outstanding experience. This was my second home purchase with Veterans United and the team has
not missed a step. Outstanding support from Garrett and Alison. Basically hassle free.

Loan Officer: Garrett Holzum

NMLS# 1104071

5 out of 5 Stars
Would Recommend

She walked us thru everything she was great

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend

This is our 2nd time using Veterans United and we are very happy again. Will always recommend them to our friends, family and realtors.

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

Matt and Morgan were great! Always kept me updated and they kept the process running smoothly.

Loan Officer: Matt Colgin

NMLS# 1374345

4 out of 5 Stars
Would Recommend

I had some issues with the underwriting department - or they did with me. There were several instances where requests, from them, for additional information or clarification were slow in coming, thus causing a considerable delay in getting to closing.

Loan Officer: Nathan Jackson

NMLS# 1223739

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