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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

175,986

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
130,500
4
36,092
3
5,989
2
1,843
1
1,562

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5 out of 5 Stars
Would Recommend

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

Loan Officer: Merry Cristiani

NMLS# 1717999

4 out of 5 Stars
Would Recommend

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

I would not have gone with anyone else. The rates where lower then any other mortgage company and everyone was extremely knowledgeable.

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend
Photo submission from Dustin H.

From start to finish Vet United was awesome. From working with Kindra to working with Mitch ans Jessica it was all around a great experience. I would highly reccomend other Vets to use Vet United.

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

This was my second time working with Jeff and I felt confident working with him as my loan officer. Jeff knows all of the ins and outs of VA loans, as well as the process that goes along with securing them. He worked very well with my broker and my attorney, and I would highly recommend him to anyone who is interested in VA mortgage.

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

As a first time buyer this experience was made so simple and hassle free by Alsi. 100% recommend to all.

Loan Officer: Asli Wissmann

NMLS# 1525083

1.5 out of 5 Stars

I got the house through Veterans United, but I will not next time I relocate. I was supposed to close on Dec 9, and on the 5th I got an email from the Veterans United guys saying everything was in order, and I was going to close on the 9th. The day of closing the escrow company still had not received the loan paperwork and I was getting texts and emails about information they still needed. Also, for 2 weeks they kept asking me for a W-2 from a time that my wife was not working, and instead of reading our explanation for not having one, I just kept getting emails from them saying they needed this particular W-2. Then after 2 weeks of this, they finally said all they needed was proof of employment for 24 months, and did not need that particular W-2 they had been bugging us about. They literally had one job and I had to stay in a hotel and had other inconveniences due to their incompetence.

Loan Officer: Kyle Gardner

NMLS# 1203784

4 out of 5 Stars
Would Recommend

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

Ryan Williams was awesome to work with, this was my first time purchasing a home, and I learned a lot with the help of Ryan. He was very passionate in helping! Top Notch Professional! Thank you Ryan for helping my dream come true!

Loan Officer: Ryan Williams

NMLS# 1718322

5 out of 5 Stars
Would Recommend

Loan Officer: Cameron Whittaker

NMLS# 1652287

3.5 out of 5 Stars
Would Recommend

Loan Officer: Erica Haynes

NMLS# 1699489

5 out of 5 Stars
Would Recommend

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

Loan Officer: Kaylee Wyckwood

NMLS# 1564827

5 out of 5 Stars
Would Recommend
Photo submission from Gene C.

Veterans United is very easy to work with. They explain each step and offer their assistance at each and every step. They are there to help you get the home you want. It is not just a job for them.

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

4 out of 5 Stars
Would Recommend

Jon Lucas and his whole team did an outstanding job!! Y’all lived up to the hype! Thanks again!!

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

The Veteran's United staff are very friendly, professional and knowledgeable with home loans. My wife and I have learned so much from them in the past few months.

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
Would Recommend

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars
Would Recommend

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend

This experience was by far the best I have ever had when purchasing a home! I cannot say enough great things about this company and it’s amazing employees!

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

Senior Production Lead: David Munns

NMLS# 859838

5 out of 5 Stars
Would Recommend

As always, Krystal Palmer-Robb has provided us outstanding service and opportunity! We are so grateful to have crossed paths with her in our journey to find and finance our forever home. She is highly professional and has maintained our best interests throughout this journey. Thank you, Krystal and VU for all that you do! Merry Christmas and Happy New Year!

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

The UI for the website and app we're clean and easy to use.

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
Photo submission from Michael M.

I can't say enough good things about Joe Narron, I would say that the majority of my interactions was through Joe. We had quite a difficult time obtaining a Certificate of Eligibility from the VA but Joe was there helping every step of the way.

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

It couldn't have been easier than with Ashley and Veterans United's help! Thanks!

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

The team I had made the experience of home buying seem like a simple process. They were great at what they do and I would highly recommend them to friends and family.

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

Loan Officer: Nate Bitner

NMLS# 1374361

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See all 175,986 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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