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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

160,200

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
118,033
4
33,484
3
5,554
2
1,710
1
1,419

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Showing all 18,419 Marine Corps service member reviews

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5 out of 5 Stars
Would Recommend

Sr. Production Lead: Bryant Chambly

NMLS# 1037124

4 out of 5 Stars
Would Recommend

Loan Officer: John Sullivan

NMLS# 1098699

1.5 out of 5 Stars

My previous loan was from the V.A.,with no out of pocket fees.I had communication with a representative in her office,near by.We went over everything that was needed.The loan was fast compared to this one.Alot of Hassel with this.And my payments to the bills,will have a negative affect on me.For I told the date they were getting paid,and since that was not so.Im sure my credit score went down

Response from Veterans United

Thank you for sharing your home buying experiences with us. I'm sorry you feel your most recent purchase was not as pleasant as the previous one. We'd like to know more about the details to see if there's any way we could have done a better job for you. Please contact our Client Advocate team to discuss the details.

5 out of 5 Stars
Would Recommend

Loan Officer: Tom Champion

NMLS# 1102159

4 out of 5 Stars
Would Recommend

Do not use any of your credit cards when buying a home. There was up and dn's but these guys are willing to work with you and go above and beyond to get your home. Highly recommended.

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend
Photo submission from Michael W.

Veterans United Provided excellent service. The experience was wonderful. We knew every step of the process that they had our best interest in mind. We are so grateful for our team and happy to be in our forever home.The Webb Family, United States Marine Corps

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

4 out of 5 Stars
Would Recommend

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars

I would recommend them to anyone

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

Loan Officer: Jim High

NMLS# 1434955

5 out of 5 Stars
Would Recommend

Promise and Allison were OUTSTANDING, from the beginning to the end they made use feel like family answering calls even after hours.

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars
Would Recommend

I just want to give a big thank you to this team. I was pretty nervous about buying a home for the first time but, they put my mind at ease. Any questions I had were answered and explained on the spot. There was never a time they didn't have an answer to my questions and I definitely asked a lot of them, multiple times a day. Every one of them needs a pay raise or a bonus this year. Their tireless efforts need to be appreciated to the highest extent possible.

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

The team understands what is important and is there for the whole process an will answer any questions when called and walk you through it if there are any difficult problems. Do not think i could have any better service from any other agencies as they put your best interest at hand first. Thanks to all at Veterans United .

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

You absolutely can not find better service, than at Veterans United. The team we worked with, made the entire process an exciting one rather than ‘scary’ or a pain. Not a single time did I have to ‘wonder’ what was going on, they followed through with every action and answered any question in a timely manner with a friendly call. 10/10 will go straight back to Veterans United for any other home buying needs.

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend
Photo submission from Ernest G.

Veterans United made my home buying dream a reality. Walked me through every step in the process and left no stone unturned. Going into buying a home I felt overwhelmed but once I started with Veterans United literally all my worries about the 'what if' and 'how' fell right off my shoulders.

Loan Officer: Eric Hermann

NMLS# 128481

4.5 out of 5 Stars
Would Recommend

We were a first time home buyer. Ryan Ewing was our loan specialist. Ryan did a great job answering any questions we had and they took care of everything together with my buyer agent. They got our VA Loan eligibility taken care of and we didn't have to any of that. He always returned my calls and emails. I just had to keep up with my TO DO LIST. Faster you get the list done as they come up, the faster they can do their job. We were a head of scheduled closing date on Ryan and our part.But we ended up waiting on the appraiser's report for 2 weeks because they were back logged I suppose since housing market is very good right now and they are busy. We were happy with Veterans United Home Loan's service. All and all, it took 6 weeks until we closed. Which was fine for us. He called the day after our closing and congratulated us.We recommend VUHL to anyone who is looking to purchase a home. Mr and Mrs Jason R.

Loan Officer: Ryan Ewing

NMLS# 1812014

5 out of 5 Stars
Would Recommend

Loan Officer: Doug Brady

NMLS# 863095

3.5 out of 5 Stars
Would Recommend

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Thill

NMLS# 1504452

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Ridgel

NMLS# 1838119

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Would Recommend

Getting a home loan can be a nerve racking experience, but when you have people on your side like Reign and Craig working for you it makes the whole process much easier. I was so impressed by my experience with my Re- Fi that I have already decided to use Veterans United again in 4 years when my Wife retires and we will be looking to purchase our new forever home out of state. Thanks Again, Great Team, and a Great Job!!

Loan Officer: Craig Brumfield

NMLS# 857001

4 out of 5 Stars
Would Recommend

Loan Officer: Caleb Batson

NMLS# 1435015

5 out of 5 Stars
Would Recommend
Photo submission from Jacob K.

As a first time home buyer all I've heard are the horror stories everyone else deals with. James Miller and his team knocked it out of the park. We closed on time. Flawless experience.

Loan Officer: James Miller

NMLS# 1374328

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Stoll

NMLS# 954454

3.5 out of 5 Stars
Would Recommend

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

Mystle Schellhorn is amazing, her ability to keep you informed of each step in the process is amazing. Her standard of service represents Veterans United in the most positive way.

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend

We have used Veteran’s United for a home purchase as well as a recent refinance. Both were great experiences that Veterans are lucky to be able to reach their dreams of owning a home.Great communication, stay on timeline and make the entire process easier for you as a homebuyer.

Loan Officer: Jason Gibson

NMLS# 1311102

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