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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

135,889

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
117,100
4
14,826
3
2,198
2
1,002
1
763

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Showing all 21,082 Navy service member reviews

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4.5 out of 5 Stars
Would Recommend

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

As a purchaser of multiple homes in the past I can say my recent experience with Veterans United was the most positive and least stressful home buying process. From the beginning my questions were answered promptly, all was explained, the most experienced team was assembled to assist me and I found the perfect home for my family at the best value for the money. The process went quickly and all were dedicated to helping vets. I recommend veterans United to vets wanting to purchase their next home.

Loan Officer: Harris Giger

NMLS# 943094

4 out of 5 Stars
Would Recommend

Loan Officer: Rick Bridgman

NMLS# 98981

4 out of 5 Stars
Would Recommend

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Holman

NMLS# 1052289

4.5 out of 5 Stars
Would Recommend
Photo submission from Jeffrey W.

Communication is a very important part of the entire process and I always felt like I was in the know. From updates to where I stood in the loan process, there was always an open channel of communication.

Loan Officer: Billy Watkins

NMLS# 384700

5 out of 5 Stars
Would Recommend

I went into the process worried that it would be alot of work and alot of stress. This was far from the case. The staff at VU did the work and walked me through the entire process.

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

Hunter Hukari has an assistant loan processor that works alongside him and his name is Justin Wandel. Justin is also extremely knowledgeable in loan processing and how to show others how to find their bank documents in their own bank website. His knowledge of how to use a banks website is a skill he showed me and he did not have to. Justin went out of his way in a calm manner walking me step by step to find my own documents. These two young men were just an asset for me. I recommend this duo to any one in search of a VA home loan. Thanks guys.

Loan Officer: Hunter Hukari

NMLS# 1215343

2.5 out of 5 Stars

During the home searching process the communication was excessive as if they were trying to get us into contract as soon as possible even after we told them we would let them know when we found something.During the loan validation and underwriting process the communication was non-existent and to find out anything about where we were I had to go out of my way to find someone who would answer my questions and let me know where we were in the process.

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

I'm just overly grateful to be a homeowner. I can't tell you how happy everyone has made me that was part of this process. Nothing negative to say. Nothing but praise for everyone involved . Big shout out to Charlie in Lighthouse! Without him keeping an eye on me none of this would he possible.

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend

My first home buying experience was great with Veterans Home United.

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend

I will certainly be using Veterans United again. No complaints whatsoever. Online platform really streamlines the process. Props!

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

The overall experience exceeded my expectations. The Team was amazing and I couldn't ask for more! I'll be sure to spread to my veteran friends the great results VU provides!

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend

The whole team did a wonderful job at helping me find and obtain my new home. Leanna Moss is a gem. She kept me informed, was quick to respond to my questions, and is just overall on top of the game. Despite a setback due to circumstances outside of EVERYONES control, the team kept pushing forward. And once the obstacle (VA appraiser) delivered his report (weeks late) Leanna and the team pushed hard to get the job done and get me to closing. This is the second time I purchased a home through Veterans United and if there is ever another in my future, I am sure I will use them again.

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend

It was a great experience working with Veterans United, from the beginning to the closing, all the needed information was exchanged with no problems and very quickly. The loan team was awesome, if I had a question they had the answer, Thank you.

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend
Photo submission from Priscilla T.

It was extremely easy to apply and hardly any work on my end had to be done. I was very stress-free and pleased at how fast emails were responded to and at how easy it was as a first-time home buyer. You hear horror stories from friends and family, and this was way beyond great!

Loan Officer: Will McCullah

NMLS# 42406

5 out of 5 Stars
Would Recommend

I would without hesitation recommend Veterans United as a mortgage company to work with. They take care of the military families!

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

Ryan, thanks for all your hard work and understanding through this process.Our realtor liked working with you and was very happy and pleased as to how smooth and efficient the process was with Veterans United. Ryan was very professional, polite and understanding. He answered any question put to him. I could tell Ryan enjoys his work helping Veterans get a good quality loan.I will recommend Veterans United Home Loans!

Loan Officer: Ryan Griggs

NMLS# 995914

4.5 out of 5 Stars
Would Recommend

Very Painless

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Buying our first home was a long process and we really had no idea what to do or what to expect. There were some hiccups along the way but Max and his team kept us in the loop and made sure we understood the whole process. They were really, truly wonderful and easy to work with.

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

Production Manager: Scott Ratliff

NMLS# 976418

5 out of 5 Stars
Would Recommend

Loan Officer: Brendan Wilson

NMLS# 362532

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Cook

NMLS# 1106948

5 out of 5 Stars
Would Recommend
Photo submission from Scott B.

If there was a number 11 for overall rating, you would of received it!! Neal and Aaron were always available and very knowledgeable. We have already started spreading the word about the great services from Veteran United.

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
Would Recommend

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Loan Officer: Johnny Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend

VA lots of paperwork but Phil and Veterans United helped me all the way.

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend

Loan Officer: Brad Cone

NMLS# 836930

5 out of 5 Stars
Would Recommend

Loan Officer: Ross Pierson

NMLS# 120837

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See all 135,889 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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