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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

103,948

Total Customer Reviews

97.7%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
88,791
4
11,934
3
1,817
2
806
1
600

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Showing all 15,532 Navy service member reviews

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5 out of 5 Stars
Would Recommend

Loan Officer: Thomas Welek

NMLS# 1277019

5 out of 5 Stars
Would Recommend

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
Would Recommend

Loan Officer: Marcus Jones

NMLS# 1312398

5 out of 5 Stars
Would Recommend
Photo submission from Samuel T.

I couldn't imagine a more tight-nit, professional team than Dan Kelly's team. The communication and promptness they demonstrated processing my home loan was absolutely amazing to me! Thanks guys!

Loan Officer: Dan Kelley

NMLS# 976450

5 out of 5 Stars
Would Recommend

They were extremely helpful during the entire process! I was a first time home buyer and they walked me through everything step by step.

Loan Officer: Kaleb Long

NMLS# 35296

4.5 out of 5 Stars
Would Recommend

Amanda and her team were prompt and extremely helpful in making the whole process as easy as possible.

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Loan Officer: Casey Martin

NMLS# 376814

3.5 out of 5 Stars

Loan Officer: Lindsey James

NMLS# 1374324

4.5 out of 5 Stars
Would Recommend

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend

It was so easy

Loan Officer: Jon Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

They contacted me about refinancing through a special deal. It was great!

Loan Officer: Tina Cigala

NMLS# 833997

5 out of 5 Stars
Would Recommend

These people are awesome!!!

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

process was very straight forward, very clear on what was needed, and one of the best experiences

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend
Photo submission from Jackie A.

They are THE BEST! Helped me from the lighthouse to close!!!! I am a new homeowner! They go above and beyond Justine Farmen helped me. She is wonderful! US Navy Veteran. Thank you for my new home.

Loan Officer: Justine Farnen

NMLS# 1281956

4 out of 5 Stars
Would Recommend

Loan Officer: Josh Salicco

NMLS# 1048961

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

My husband and I had a very enjoyable and enlighten experience with Veterans United and the step by step process we went through with Caleb and the team was great. I have already recommended Veterans United to my brother in law. Thank you for an outstanding job.

Loan Officer: Caleb Batson

NMLS# 1435015

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend

They made this a very smooth and easy process.

Loan Officer: Caleb Bales

NMLS# 1028471

5 out of 5 Stars
Would Recommend

You were absolutely amazing all of you♥️

Loan Officer: Sam Yoo

NMLS# 149705

3.5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
Would Recommend

Kristen and Andrea were amazing. They were helpful and walked us through every step of the process seamlessly. We dealt with a difficult seller and they were amazing.

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend

We were houseless for 10 years traveling full time in our RV and when we decided to buy a house and settle down, we were honestly scared, BUT VU made it easy and made us feel at ease. They did such a good jobs in house satisfying the lender was simple. We will be forever thankful to Dan and his team.

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend
Photo submission from Jonathon B.

Overall, a 10! The only thing I would suggest is to make sure that the final closing documents are finalized before the moment of closing! That was extremely annoying! Show up expecting to pay one thing and all of the sudden; nope you must pay this! Also, please fix the issue about having to constantly having to get the DocuSign reset. Every time my Loan team would send me something it would say that my session had timed out and to reverify. Well there is no place or link to do that!

Loan Officer: Jason Brown

NMLS# 1061432

5 out of 5 Stars
Would Recommend

Completely professional and helped through the entire process. Jessica Pratt was also extremely helpful and made our experience pleasant and worry free. She really made it easy to get into our home in an extremely short amount of time with no hassles whatsoever.

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Nick and VU took incredible care of us from inquiry to closing. We never thought we could buy a home.

Loan Officer: Nick Intrieri

NMLS# 1524889

4.5 out of 5 Stars
Would Recommend

Bill and Alycea were very friendly and understanding when I would contact them numerous times to check on the status. They made sure to get everything done as quickly as possible.

Loan Officer: Bill Musick

NMLS# 820645

4.5 out of 5 Stars
Would Recommend

Great service! Mike Dianics and Erin Jenson were fantastic!

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Brandon and his whole team were AMAZING to work with!

Loan Officer: Brandon Brown

NMLS# 1493029

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See all 103,948 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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