Overall great experience. Buying a home is never an easy process, but VU makes it as easy as possible.
My loan officer, Zach Gunter, and his assistants, Sean Riley and Andrew Nelson, were outstanding providing unequalled support through the entire process. The whole team uncluding the unsung heroes operating behind the seens were superb.
Great Customer Service!
It was not a professional experience. I will be refinancing my loan with USAA as soon as possible
First time the VA ever provides services with respect and concern. The reason I bought this property, because John was so very helpful. Through a difficult seller an all..
The notification to me that I was required to purchase flood insurance came way late in the financing process.
Great experience! Scott and his team were very helpful through the entire process and maDE it easy to get our lon approved and on the way to home ownership very quickly!
Very easy process and friendly staff!!
Professional and competent personnel.
Matt Hadley and Colin Park were extremely helpful at answering all of our questions and ensuring we had the information we needed to move forward. Kim Duncan on the other hand was unhelpful and extremely rude, snappy, and failed to do her job on paperwork that caused delay and when we went to advise on the situation she failed to know how to resolve or even listen to actually help. The help she provided was useless and ignored what was told to her. Her emails were rude and she at the end never called when asked.
So happy that Veterans United took the time and effort to get my family and me in a home! They worked so hard for me. Im so thankful !
Very smooth process