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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

205,878

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
154,794
4
40,597
3
6,666
2
2,073
1
1,748

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Showing all 518 Air Force service member home purchase loan reviews from Alabama

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5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Loan Officer: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

Loan Officer: Harris Giger

NMLS# 943094

4.5 out of 5 Stars
Would Recommend

My experience was incredible. A very professional and caring staff

Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend

Veterans United took all the steps necessary for me to get my VA loan approval . The experience of there specialist is above average. They took you by the hand and help me through the entire process. Mr. Erickson was a crucial partner in the whole process.
First class attention from the team lead by Stephen EricksonThank you for all the help

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend

Everything was so easy!

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend

Veterans United offered me a great home buying experience as a first time home buyer! I appreciated their additional services such as matching me with a 5 star real estate agent in my area and helping me find the best deal on home owner's insurance. I had confidence going to the closing table knowing I was in good hands. I'd highly recommend Veterans United!

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend

Loan Officer: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend

Go for it!

Loan Officer: Mason Farris

NMLS# 1736871

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5 out of 5 Stars
Would Recommend

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend

Veterans United made a dream come true for us. Their system is quick and streamlined and makes buying a house a very pleasant experience. No stress just a pleasant experience from the loan specialist to underwriting to close.
Thank you Veterans United !
Sharon and Skip Dunivant

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

This was the smoothest home process - especially living far away. We were educated and encouraged throughout and the online system was simple to use. I will suggest this company to all my friends.

Loan Officer: David Llewellyn

NMLS# 933895

5 out of 5 Stars
Would Recommend

Loan Officer: Dureill Ballinger

NMLS# 1788228

5 out of 5 Stars
Would Recommend

Again, I cannot say enough great things about Veterans United and their entire staff for their upfront and timely communication and for treating me with respect and dignity.

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

Give it five stars would recommend the great experience when buying a home

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend

I cannot say more than enough. I am a first time home buyer; completed my application and from start to finish it was less than a month. Applying with Veterans United was the smoothest and easiest process. My team was readily available at the drop of a dime; being a first time home buyer I had tons of questions. The process was so easy and there were no hurdles to jump over. I would HIGHLY recommend Veterans United before suggesting any other mortgage company.

Loan Officer: Steve Gustafson

NMLS# 1599009

5 out of 5 Stars
Would Recommend

Ben and Veterans United were amazing throughout our entire process and made obtaining our first home loan easier than I could ever have imagined.

Loan Officer: Ben Choi

NMLS# 47882

3.5 out of 5 Stars
Would Recommend

Loan Officer: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend

Loan Officer: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend

Veterans United provided the easiest, all on-line mortgage process we have ever experienced in 40+ years. We will never use anyone else! Our 3-person team of Mark, Lee, and Nathaniel were both personable and professional.

Loan Officer: Lee Sattler

NMLS# 834004

4.5 out of 5 Stars
Would Recommend

Veterand United and Cindy Woodham worked diligently throughout the entire process and made things very simple. I was geographically separated from my family and even though I was 7000 miles away, they ensured my needs were taken care of to purchase my new home.

Loan Officer: Cindy Woodham

NMLS# 193414

0.5 out of 5 Stars

It took 3 attempt's at closing to finally close my loan/home. These attempts were due to my loan officers inaction's and lack of training which resulted in several hundreds of dollars in cost to me additional for days in a hotel and cost for additional expedited documents. Had I known that I was his first closing I would have either requested another officer or looked elsewhere; no offense to Carl, but my company would have never allowed me to operate on my first operation unsupervised, I fault the company's leadership, not him. The problem is I recommended your company to my seller for refinance and he received a discounted point buy down (approx $1200) on his refinance but I cannot even recover the additional cost to me because of your companies failures.

Response from Veterans United

One of our Client Advocate team members has begun to research your comments and will be working hard to learn as much as possible about what caused your closing delays. Exploring ways to improve, and seeking opportunities to continue serving our clients is our top priority. Should you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us. Thank you for choosing Veterans United and thank you for your service.

2 out of 5 Stars

Do your homework before you call because they dont like to answer questions and they have "preferred realtors" that play their game.

Response from Veterans United

Hello Robert, we appreciate your feedback. Our Client Advocate team is available to connect with you to learn more about your experience should you wish to share more information.

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

Buying my home with Veterans United was one of the best decisions I made all of 2019. The home buying process went smoothly and without a hitch. VU made no promised that they didn't deliver on. In the last few days before closing, I was a nervous wreck because I knew something just had to go wrong but nothing did. Closing happened and I am a very happy new home owner. I highly recommend Veterans United Home Loans to all vets who are looking to purchase a home.

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

I think everyone can agree that closing on a home that you want, can be extremely stressful. Through veterans United home loans, we got the best quality care! Their home loan officers made the process easier and successful. Thank you for everything! We LOVE our home!

Loan Officer: Aaron Rand

NMLS# 1374309

4 out of 5 Stars
Would Recommend

When asked, Morgan should return phone calls instead of responding by email. I tried to call Morgan a few times, always got her VM. A couple of times, I specifically asked her to call me, she'd respond via email.

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

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