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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

129,294

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
111,214
4
14,275
3
2,116
2
961
1
728

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Showing all 1,484 reviews from Arkansas

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5 out of 5 Stars
Would Recommend

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

We loved our team. They took care of everything, and went above and beyond when it came to what needed to be done with our house.

Loan Officer: Samantha Walker

NMLS# 1122751

4 out of 5 Stars
Would Recommend
Photo submission from Jeffrey D.

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

Our experience did hit a few problems here and there, but our team never gave up on us. They did whatever they could to make sure we have our first home. We can not express our gratitude more. Thank you and we will use this service again.

Loan Officer: Samantha Walker

NMLS# 1122751

4.5 out of 5 Stars
Would Recommend

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Everything other than Kristen was 10 out of 10

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend

Awesome experience!

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

very easy to work with and was kept in the loop of information about the whole process.

Loan Officer: Ben Choi

NMLS# 47882

3.5 out of 5 Stars
Would Recommend

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Amazing experience!!!!

Loan Officer: Zach Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

We have had traditional home loans through banking institutions in the past, but the VA home loan process through Veterans United Home Loans has been the smoothest and easiest process that we've encountered.

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

Everything went so smooth

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Holdman

NMLS# 369923

4.5 out of 5 Stars
Would Recommend

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars
Would Recommend

Loan Officer: Dawn Plank

NMLS# 35210

4.5 out of 5 Stars
Would Recommend

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

Jon McCarty and his whole Team were exemplary in handling my housing loan. They were always there night and day and answered every question I had, no matter how silly it was. I will also say that if it was not for Adam Nelson and his knowledge, professionalism and Attention to detail I do not believe I would be a Homeowner today. Thank You Adam!!!

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Devon Casady

NMLS# 677410

4.5 out of 5 Stars
Would Recommend

Loan Officer: Vishal Patel

NMLS# 1233368

0.5 out of 5 Stars

I have waited 3 long months to submit this review and I’ve been wondering what horrible things that I can say about my experience with Cooper Allen. Although my experience has been very bad. I’ve decided not to leave an ugly comment, I would just hope that whatever Cooper was going through during the process of our Loan, that he would not treat anyone else the same way. Cooper if you’re reading this, just try to treat your costumers with Importance, because we work hard for our money just like you!

Response from Veterans United

Armando, we appreciate you very much and thank you for giving us your feedback. It is our goal to provide outstanding customer service to every customer and we will be researching your experience further to determine ways we can look to improve. You may contact your Client Advocate team at anytime if you wish to provide more information or seek assistance.

5 out of 5 Stars
Would Recommend

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

Stephanie Snow did a great job. very helpful and informative.

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Adam Underwood kept on top of things needed to get my mortgage finalized as quickly as possible. He and Maggie were great to deal with. Thank y'all both for a pleasant home buying experience. J Jones

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars
Would Recommend

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Loan Officer: Sara Hribik

NMLS# 1287837

5 out of 5 Stars
Would Recommend

My loan team was nothing short of exceptional, it was a pleasure to work with them. They were quick to answer any questions I had and they constantly kept me updated.

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend

Loan Officer: Danny Kliethermes

NMLS# 996807

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See all 129,294 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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