We loved our team. They took care of everything, and went above and beyond when it came to what needed to be done with our house.
Our experience did hit a few problems here and there, but our team never gave up on us. They did whatever they could to make sure we have our first home. We can not express our gratitude more. Thank you and we will use this service again.
Everything other than Kristen was 10 out of 10
very easy to work with and was kept in the loop of information about the whole process.
We have had traditional home loans through banking institutions in the past, but the VA home loan process through Veterans United Home Loans has been the smoothest and easiest process that we've encountered.
Everything went so smooth
Jon McCarty and his whole Team were exemplary in handling my housing loan. They were always there night and day and answered every question I had, no matter how silly it was. I will also say that if it was not for Adam Nelson and his knowledge, professionalism and Attention to detail I do not believe I would be a Homeowner today. Thank You Adam!!!
I have waited 3 long months to submit this review and I’ve been wondering what horrible things that I can say about my experience with Cooper Allen. Although my experience has been very bad. I’ve decided not to leave an ugly comment, I would just hope that whatever Cooper was going through during the process of our Loan, that he would not treat anyone else the same way. Cooper if you’re reading this, just try to treat your costumers with Importance, because we work hard for our money just like you!
Response from Veterans United
Armando, we appreciate you very much and thank you for giving us your feedback. It is our goal to provide outstanding customer service to every customer and we will be researching your experience further to determine ways we can look to improve. You may contact your Client Advocate team at anytime if you wish to provide more information or seek assistance.
Stephanie Snow did a great job. very helpful and informative.
Adam Underwood kept on top of things needed to get my mortgage finalized as quickly as possible. He and Maggie were great to deal with. Thank y'all both for a pleasant home buying experience. J Jones
My loan team was nothing short of exceptional, it was a pleasure to work with them. They were quick to answer any questions I had and they constantly kept me updated.