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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

129,131

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
111,077
4
14,253
3
2,112
2
961
1
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Showing all 3,126 reviews from Arizona

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3.5 out of 5 Stars
Would Recommend

I would recommend Veterans United to any Vet looking to purchase a new home. Thank you to the team for making possible to purchase my home.

Loan Officer: Chrissy Smith

NMLS# 1126211

5 out of 5 Stars
Would Recommend

Everything was so simple so easy to understand communication was outstanding never an unanswered call or email and every question answered with no confusion the entire loan team was extremely knowledgeable and very professional 100% satisfied highly recommended

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Gunter

NMLS# 99066

4.5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

The team was INCREDIBLE to work with! Celina Mowrey and Chris Prenger were on top of everything along the way. I was always kept up to date every step of the way. Celina was up front and explained every detail to me from step one. Everything she told me was exactly what happened and in the time frame that was originally quoted! She was overall wonderful to work with. Chris was on top of keeping me up to date as things progressed. If anything was needed from me I knew right away.

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend
Photo submission from Jackie A.

They are THE BEST! Helped me from the lighthouse to close!!!! I am a new homeowner! They go above and beyond Justine Farmen helped me. She is wonderful! US Navy Veteran. Thank you for my new home.

Loan Officer: Justine Farnen

NMLS# 1281956

5 out of 5 Stars
Would Recommend

Loan Officer: Leanna Moss

NMLS# 1126212

4 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend

Chose Rachel Russo for the realtor and mike dianics team

Loan Officer: Mike Dianics

NMLS# 910759

2 out of 5 Stars

Response from Veterans United

Thank you for sharing Kari. We understand the loan process can be stressful, especially when additional items are needed right before closing. We will take this information to ensure that other Veterans do not have similar issues in the future. We appreciate this. Our Client Advocate team remains available if you need to discuss anything else in more detail.

4 out of 5 Stars
Would Recommend

Overall great service. Fast replies to any emails and very friendly.

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

Loan Officer: Jared Albach

NMLS# 1279680

3.5 out of 5 Stars

Shop around! Although Veteran’s United was able to get me a lower interest rate, they weren’t willing to wave fees that local mortgage companies would wave to show appreciation to Veterans.

Loan Officer: Matt Eichenberger

NMLS# 369949

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend
Photo submission from Robert C.

From the first phone call I made to Veterans United, Joe and his team jumped into action on my loan approval and notifying me immediately of approval. VU's team is efficient and aggressive to the finish insuring the highest quality in customer service to our veterans. Prompt, courteous and professional people who make you feel there with you every step of the way and in your corner. Even with all my questions or concerns VU sincerely answered all of them and assured me all aspects for the best loan was being done. For m y first VA experience I'm very proud to have had VU on my side.

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars
Would Recommend
Photo submission from Sammie J.

Loan Officer: Zachary Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

The service they provided was excellent in all aspects. We were informed every step of the way and would answer any questions we had great company. Would highly recommend their service.

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Loan Officer: Kendra Ford

NMLS# 1145504

5 out of 5 Stars
Would Recommend

After some frustrating experiences with other lenders and their customer service, we miraculously found Veterans United and knew right away that this was the only company we would deal with. It has been nothing short of amazing and we couldn't be happier with the way we were taken care of. We would rate them number1.

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend

Our experience seemed to be a long one but it really wasn't. Veterans United showed us every step of the way on buying our home, we are first time homeowners (that sounds good) they answered all the questions and sent us the best agent that we could ever have. Made us feel special like we were the only ones going thru this process. The best part was when we received a very special gift from Veterans United that really got to us and we really knew we got our new home. Thank you to everyone who worked so hard to get us into our new home WE ARE HOMEOWNERS YAY!!!!!!!!!!.

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

Both Doug and Michelle were a pleasure to deal with.

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

Every Veterans United personnel I work with were very professional and courteous. I would highly recommend Veterans United to family and friends.


Thank you for your time and outstanding service in helping me secure home loan for my family.


Sincerely,


Mr. & Mrs. Robert Rojas

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend

I wanted to personally recognize Andrea. She helped us through some bumps with the title company. She went well out of her way and was always pleasant. She definitely knows how to provide remarkable service. Keep her around. She is an amazing asset. Thank you Andrea, you're great at what you do.

Loan Officer: Ryan Griggs

NMLS# 995914

5 out of 5 Stars
Would Recommend

In the future, should we want to buy another house, or refinance, we will definitely call Bobby Moss .

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Veterans United has provided great service on the two homes that we have purchased thru them. Would highly recommend them to anyone using the VA.

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

It has been with extreme pleasure to work with Veteran's United. They made a life long dream, of mine, come true. I now own my dream home.

Loan Officer: Wesley Earl

NMLS# 1631182

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