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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

160,200

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
118,033
4
33,484
3
5,554
2
1,710
1
1,419

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Showing all 3,919 reviews from Arizona

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5 out of 5 Stars
Would Recommend

Always available to talk and was able to give great information and help along the way with everything.

Loan Officer: Kath Athanassiou

NMLS# 842626

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Overall, I couldn't be more satisfied with Veterans United and the home purchasing team they provided to make our dream home become reality!

Loan Officer: Suzanne McClain

NMLS# 459155

4.5 out of 5 Stars
Would Recommend
Photo submission from Kristy B.

Veterans United worked well with me the whole time to help me get the home I wanted and the lowest rate. They always returned my calls, communication was great.

Loan Officer: Justin Keith

NMLS# 1563990

5 out of 5 Stars
Would Recommend

Sr. Production Lead: Garrett Holzum

NMLS# 1104071

5 out of 5 Stars
Would Recommend

Loan Officer: Logan Kadolph

NMLS# 1726575

2.5 out of 5 Stars
Would Recommend

Loan Officer: Rob Deleeuw

NMLS# 860610

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

First time buyers will have everything they need through veterans United. All the resources and personnel that provide you with great customer service and ensure all your needs are meet and questions answered. Would definitely use them again for future purchases.

Loan Officer: Josh Kaplan

NMLS# 1312511

0.5 out of 5 Stars

I regret absolutely everything. The whole process was horrible and stressful. And the home inspector was horrible. The sprinkler system is completely messed up with multiple leaks. How the heck did the home inspector miss that!?!

Response from Veterans United

Jessica, thank you for your open and honest feedback. A member of our Client Advocate team is available to discuss your property condition, and go over some options you may have available. We understand that choosing a home, and a licensed inspector was appropriate for you to do, and how difficult it may be to discover these issues with your new home. If you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us. While we cannot hold ourselves accountable for the actions of others, we do appreciate your calling attention to this aspect and we value your feedback.

5 out of 5 Stars
Would Recommend

Collin was a joy to work with, his integrity, work ethic and expertise are without a doubt unbeatable; I also appreciate his sense of humor as the VA HOA approval process became more and more difficult.

Loan Officer: Collin Grote

NMLS# 176736

5 out of 5 Stars
Would Recommend

Great company to work with no problems what so ever. if I ever need to purchase another home I would not hesitate to use Veterans United

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Kelley

NMLS# 976450

5 out of 5 Stars
Would Recommend
Photo submission from Joseph S.

Happiness is going from a rental at 1300+ per month to our own house with a payment of less than $1000! Thanks to all!!

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Veterans United is very easy to work with. Everyone we contacted in the process were very friendly and informative. Customer service is above and beyond. I wouldn't hesitate to refer anyone to Veterans United.

Loan Officer: Jenna Pahde

NMLS# 1421181

5 out of 5 Stars
Would Recommend

Veterans United was quick and very easy to deal with. They constantly update you through out the process and answer any questions you may have. They give the best rate and gave us a free appraisal. If you are a veteran this is the company to go to.

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend

They always have my back and keep me updated on my way. They have the answers to all my questions and even questions that I didn't know that I had.

Loan Officer: Alex Herbel

NMLS# 182159

3.5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Carver

NMLS# 1455590

5 out of 5 Stars
Would Recommend

Andy Moe was simply amazing to work with! He was always prompt, courteous and professional - and when I say prompt, I really mean it! He was very quick to answer our questions or address our concerns. The whole process went incredibly smooth and I really love that I was able to continue to provide required documents while traveling by using their online document upload system and DocuSign. Such an easy process!

Loan Officer: Andy Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Thank you, thank you, thank you. I can't say it enough. The process and support of the entire team and the company were second to none. Thank you Katy and Danielle.

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

Loan Officer: Taylor Deppe

NMLS# 1055205

4.5 out of 5 Stars
Would Recommend

I worked mostly with Bridgett and she did a great job.

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend
Photo submission from Eric A.

Veterans United was the best experience during our new home purchase. Never had to wait for an answer to any questions. Always keeping things real time and stress free.

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

My experience with Veterans United was amazing. I refinanced to a lower rate shortly after my first mortgage with them, wow was it fast and painless. The congratulatory gifts they send really made both experiences memorable, I love Veterans United!!

Loan Officer: Andy Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

This is the second time I’ve used veterans United and I will not hesitate to use you again in the future!

Loan Officer: Kath Athanassiou

NMLS# 842626

5 out of 5 Stars
Would Recommend

No other lender has the expertise and integrity as that of Veteran's United. We began to receive letters from predatory lenders when our VA loan was 6 months old. We contacted Veteran's United instead and were told that the interest rate wasn't low enough yet to make a refinance worthwhile for us. That, in itself, was a credit to their integrity. When the interest rates did lower, we called and were informed that, yes, now would be a good time to consider refinancing. Veteran's United refinance is completely streamlined for the borrower's convenience-there's no submitting the same paperwork over and over again. Our refinance funded and was completed exactly when we were told it would. Veteran's United loan underwriter even found insufficiencies in our existing home owner's insurance, further proving that they "have your back" like none other. Veteran's United is the BEST company for a Veteran's loan origination and refinancing needs. They are the ONLY company we've found to be completely honest and capable of handling a VA loan.

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Strubel

NMLS# 996805

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A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.