In direct comparison to our initial VA home loan obtained through USAA, Veterans United has been far superior in nearly every aspect of the process. I couldn't be more pleased.
Fantastic company to do business with in every way!
Quick and easy to purchase a new home
forest and jake were right on top of things!
Awesome stress free experience
I had a lot of questions they were very courteous and quick about responding to my text message. In my line of work and access 2 service and phone at work out very well...
Excellent customer service and professionalism from everyone. I was hesitant to go with a company that wasn't here locally, however VU was immediate with their responses to any questions I had, much faster than those individuals locally here during the whole process. I am very impressed and will definitely recommend VU to other Veterans.
I am recommending Veterans United to all my friends and family. They are truly a first class organization.
The whole process was made transparent and simple. From calling to inquire about a loan to signing at closing of the loan, it took a total of 30 business days. We even received a beautiful wood cutting board with our last name carved into it. Such a blessing to have gone with veterans United, truly grateful.
The only thing I can say about united is for Vets who are not familiar with VA loans in the least. Please explain to them up front that the process takes alot longer than a regular refi or finance. Because of the special inspection that the Gov requires. Normal refi is about 30 days VA loans can take up to 45 to 60 days. Just to let the Vet know up front.
The procedure was well thought out and kept me informed.