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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

175,998

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
130,506
4
36,097
3
5,989
2
1,843
1
1,563

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Showing all 320 Marine Corps service member reviews from Colorado

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5 out of 5 Stars
Would Recommend

Loan Officer: Kirk Jones

NMLS# 1659981

5 out of 5 Stars
Would Recommend

Veterans United did our original home loan when we purchased and our refinance, they are just the Best in the business when handling home loans.

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Magsamen

NMLS# 50787

3.5 out of 5 Stars
Would Recommend

I thought Nina was very good, and her attitude was really helpful regardless of communication issues. Really thought Pre approval was expedient, and gift socks in the mail were a good start to loan process.

Loan Officer: Brandon Rooks

NMLS# 1810135

5 out of 5 Stars
Would Recommend

Loan Officer: Mystle Schellhorn

NMLS# 1698291

3 out of 5 Stars

Make sure you have a contract that reflects the speed at which everything gets done. Most of it is very much out of the buyers control.

Response from Veterans United

Peter, we appreciate your comments and thank you for the opportunity we had to work with you. Our Client Advocate team is always available to promote excellent customer service, so feel free to contact us at any time.

4.5 out of 5 Stars
Would Recommend

Loan Officer: Collin Ward

NMLS# 1520164

4 out of 5 Stars
Would Recommend

Loan Officer: Justin Brinker

NMLS# 1312517

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend

Buying with Veterans United was an extremely pleasant experience. From start to finish, the entire process was much smoother and easier than I ever expected. Their portal made it incredibly easy to upload the necessary docs and keep the process moving. Jeff and Adrianna were also fantastic to work with. Very responsive to all of my questions and always provided me with updates. I couldn't have asked for a better experience!

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

I will never work with anyone else. Veterans United is amazing and the best home buying experience anyone could ask for.

Loan Officer: Kaleb Long

NMLS# 35296

4.5 out of 5 Stars
Would Recommend

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

Loan Officer: Winsor Cooper

NMLS# 317950

0.5 out of 5 Stars

I will not stop talking about how bad Kevin Reichert, not only was 2 phone calls over a 4 day period "a lot" for him to deal with in closing my loan, but he left my wife in tears over what should have been a simple question. Would not recommend until they get some better trained employees to deal with customers.

Response from Veterans United

Hi Michael, thank you for providing more information about your home loan experience. Delivering exceptional customer service is important to all of us at Veterans United and we care a great deal about learning more from you on this matter. One of our Client Advocate team members has spoken with you to determine ways that we might improve for future customers.

5 out of 5 Stars
Would Recommend

I highly recommend Veterans United. All the individuals I had contact with were very courteous and knowledgeable and lead me completely through the process of purchasing my 1st home. 5 Stars across the board.

Loan Officer: Joel Grisamore

NMLS# 1374341

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Sherman

NMLS# 1122103

4 out of 5 Stars
Would Recommend

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

From beginning to end I experienced very good service. The communication was exceptional! All of the people answered questions very helpfully. They were very encouraging when I responded in a timely manner and daily kept me up to date on how the process was proceeding.

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

Best home buying experience I have ever had and I have bought several properties in my life. Whitney was very nice and made sure every step was as easy and convenient as possible. If I ever buy another home I will definitely use Veterans United.

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

This is the way to go im glad they help me get a home ive been traveling alot and out of state to pay for a house a Veterans united made it posibble for me

Loan Officer: Jeremy Wilder

NMLS# 1124786

5 out of 5 Stars
Would Recommend

This was the second time I used Veteran United Home Loans and the reason I did was because of Bill and his team. They were responsive and available anytime I had a question or issue. I would recommend them to anybody buying a home.

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend

The team Ann Kuster has helping her are all amazing.

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

Would recommended a hundred times over

Loan Officer: Angie Sanders

NMLS# 796987

5 out of 5 Stars
Would Recommend

Excellent!

Loan Officer: Jonathan Connell

NMLS# 1483292

1.5 out of 5 Stars

Cannot recommend

Response from Veterans United

Thank you for sharing your input, Jerry. If there is anything we could have done differently, please consider reaching out to our Client Advocate team to discuss ways we might improve.

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend

Veterans United will make your home financing the best and easiest part of Home buying or refinancing.

Loan Officer: Kyle Bakker

NMLS# 1698016

3 out of 5 Stars
Would Recommend

Loan Officer: Patrick Richardson

NMLS# 1154233

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See all 175,998 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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