Great people to work with! Thank you.
Dan & his team went above and beyond to guide & help me through this tedious process.
Would definitely recommend to other veterans &/ or use again.
Heidi represents exactly what I wanted in a Loan Specialist. Her skill set is on point!
When things seemed not to be going the way they should. She took the lead and pulled everything together. I will always be thankful for the time, patience, expertise and compassionate attention she has shown my family and myself.
The loan team was very helpful and knowledgeable.
This would be a10 except for some errors that were made that drastically decreased the value of the loan proposition and that I had to point out myself more than once to get clarified. (Very specifically I'll say they were on the loan value sheet where my old loan was listed with escro payments and my new loan was listed without, giving me a false savings of nearly $500 a month with the new loan) When I clarified it the first time I was told the paperwork was correct but on the second go around I forced them to explain and they admitted their mistake and corrected it. There was also an error in paperwork signing that caused my loan payment to be delayed by a week due to a VU assigned technician.
I have recommended Veterans United to many of my veteran co-workers and friends. This organization has been a wonderful resource to me and my fellow veterans. Thank you for your support.
What an excellent company. Expertise all around. The best experience in purchasing a home. Helpful thru every stage... Will never use anyone else....
This team that was provided to my family in purchasing our new home was amazing. Always there to answer questions and guide us through the process. They made it easy for us as to where the process didn’t interfere with our daily schedule. Thank you to Andy and Brandon for all that you did.
I can't say enough about the job Terry and Bridget did for me. Above and beyond my expectations. What an asset to Veterans United. 1000% dedication to there jos and to today's Veterans Thank you so very much Billy
We still can't believe we own a beautiful home all thanks to hard work and support from Veterans United. Veterans United is staffed by people who have a family oriented approach, and that is always a breath of fresh air. The day of the closing we even got a surprise gift from our finance officers team, we were amazed how thoughtful everyone was.
Everything is Outstanding thanks to Jonathan Lucas l am very Happy with my Home
Superb service. My team was on top of everything, every step of the way
The only feedback I have is that it would be great to have a little bit more communication about certain steps in the process. For instance, I had no idea Equifax was going to be calling me and asking me to conference call with my previous mortgage company to verify my old mortgage. That was unsettling in a time when identify theft is so common.Lastly, it would be great to have a live conversation to go over the closing costs. Looking at those was very overwhelming and confusing, especially since there were so many costs involved. For instance, we had no idea of the $10,000 VA loan fee. That would’ve been nice to know earlier in the process versus finding out when we are reviewing and signing the final closing disclosure.
I have already recommended this team to a friend of mine.
Veterans United Home Loans was absolutely the best decision I have made. The team I worked with was phenomenal and always more than accommodating to my requests and strange work hours. They were there to reassure me at all time when the daunting reality of home buying got the best of me occasionally. Always timely and always a pleasure to talk to. Every person that worked with me was very friendly, compassionate, and positive. I could tell they were hard workers and had a love for what they do.
My team was awesome I can’t be any more happier!!
It couldn't have been easier than with Ashley and Veterans United's help! Thanks!
Ben and his team were very helpful with any questions we had regarding our loan process.