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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

217,804

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
164,209
4
42,558
3
6,986
2
2,195
1
1,856

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5 out of 5 Stars
Would Recommend

I would encourage all Veterans of the military to give Veterans United a try..My branch of service is the US NAVY!!!..Trust me they are very professional and put us first..Thanks again Veterans United..I highly recommend this team!!!..

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Nelson

NMLS# 896939

2.5 out of 5 Stars

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend
Photo submission from Larry V.

What an excellent company. Expertise all around. The best experience in purchasing a home. Helpful through every stage. Will never use anyone else.

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

VeteranUnited is a great company that really cares about veterans trying to buy a house or refinance. I really encourage all veterans to give it a try and see results.

Loan Officer: Joseph Ferling

NMLS# 1034655

5 out of 5 Stars
Would Recommend

My overall experience was 100% above and beyond. I am almost sad its done as I will no longer have the interaction with the team I had throughout the process. But more importantly I am over the moon with the experience with working with Veterans United!

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Veterans United made buying my first home very easy and helped every step of the way. I cannot say enough good things about VU and especially Will McCullah. Will went above and beyond helping my family get our first home.Will is AWESOME! Will made the entire process very easy and me and my family will be forever grateful to Will. He was incredibly responsive and very helpful. Any time I sent him an email, I had a response within minutes. Thank you Will for everything you did for my family.

Loan Officer: Will McCullah

NMLS# 42406

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Lowes

NMLS# 186468

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5 out of 5 Stars
Would Recommend

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

Please continue to help our veteran out.Thanks,Jaime Torres

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Loan Officer: Dorothy Willy

NMLS# 182161

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Madison

NMLS# 832361

5 out of 5 Stars
Would Recommend
Photo submission from Nicholas S.

Brad did an outstanding job thru all of this. You are the man Brad. I will definitely recommend Veterans United to everybody.

Loan Officer: Bradley Cone

NMLS# 836930

5 out of 5 Stars
Would Recommend

If your serious about owning a home, United Veterans is the way to go. The staff is extremely helpful and will get you into a home most appropriate for you and your family.

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

Recommend with out any regard. They walk you through every step. This was my first home purchase. My wife and I could not be any happier. They always thanked me for my service.

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend

Loan Officer: Mark Sexton

NMLS# 1092870

You're next!

Join the ranks of our 200,000+ Proud Veteran Homeowners nationwide.

Check My Eligibility →

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

I was completely lost and confused about the entire home buying process at the beginning. With jake and brooke holding my hand and walking me through the process, it turned out to be smooth and painless.

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
Photo submission from John G.

They made my first home buying experience seamless. Kalab Long and his team were amazing and we succeeded in landing my dream home! Veterans United online makes obtaining the loan so much easier. It tells you what to do by presenting what documents are needed. Then all you do is upload what they're requesting. Amazing experience!

Loan Officer: Kaleb Long

NMLS# 35296

4.5 out of 5 Stars
Would Recommend

It won't be painless, which is why you need people you have confidence in.

Loan Officer: Zachary Debord

NMLS# 192560

4 out of 5 Stars
Would Recommend

We did have a problem close to the closing. The cash at closing amount changed by approximately $9,000 at closing due to property taxes. After talking with Jonathan he explained that during the draft contracts that we reviewed, the Title insurance company had not included this amount over the entire mortgage process. We also overlooked that significant amount of cash to recoup. It was a bit of a shock as the cash on hand to close amount changed rather significantly. My recommendation is include the property tax amount in the cash to close.
Second, the sheet with all the blocks explaining the cash amounts and how the final mortgage amount is confusing. Money that moves in and out, i.e. the VA funding fee, closing costs paid by the seller, and just the overall form, we had to call Jonathan a couple of times for explanation. My recommendation is create a form by people who are not accountants that can explain all the exchange of money.

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

Who would have ever thought that purchasing property would be such a great experience. “The Veterans United Way” was refreshing!

Loan Officer: Mason Maddox

NMLS# 314123

4.5 out of 5 Stars
Would Recommend

Kelsey Fogle was outstanding to work with. She repeatedly went above and beyond to make sure our closing happened on time and with little issue.

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Crutchfield

NMLS# 839679

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See all 217,804 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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