Skip to Content

Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

183,143

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
136,310
4
37,168
3
6,165
2
1,891
1
1,609

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 1,486 reviews from Connecticut

Starting on Page 2 of 50. Return to Page 1 »

Clear Filters

5 out of 5 Stars
Would Recommend

Great people to work with! Thank you.

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

Dan & his team went above and beyond to guide & help me through this tedious process.
Would definitely recommend to other veterans &/ or use again.

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

Heidi represents exactly what I wanted in a Loan Specialist. Her skill set is on point!
When things seemed not to be going the way they should. She took the lead and pulled everything together. I will always be thankful for the time, patience, expertise and compassionate attention she has shown my family and myself.

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

The loan team was very helpful and knowledgeable.

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend
Photo submission from Carlos M.

Hands down working with Veterans United was the best decision I could have made. The entire process was easy and headache free. I would gladly recommend these services to friends and family.

Loan Officer: Andy Strubel

NMLS# 996805

4 out of 5 Stars
Would Recommend

This would be a10 except for some errors that were made that drastically decreased the value of the loan proposition and that I had to point out myself more than once to get clarified. (Very specifically I'll say they were on the loan value sheet where my old loan was listed with escro payments and my new loan was listed without, giving me a false savings of nearly $500 a month with the new loan) When I clarified it the first time I was told the paperwork was correct but on the second go around I forced them to explain and they admitted their mistake and corrected it. There was also an error in paperwork signing that caused my loan payment to be delayed by a week due to a VU assigned technician.

Loan Officer: Terry Roberts

NMLS# 397987

4 out of 5 Stars
Would Recommend

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

I have recommended Veterans United to many of my veteran co-workers and friends. This organization has been a wonderful resource to me and my fellow veterans. Thank you for your support.

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

What an excellent company. Expertise all around. The best experience in purchasing a home. Helpful thru every stage... Will never use anyone else....

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

This team that was provided to my family in purchasing our new home was amazing. Always there to answer questions and guide us through the process. They made it easy for us as to where the process didn’t interfere with our daily schedule. Thank you to Andy and Brandon for all that you did.

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

I can't say enough about the job Terry and Bridget did for me. Above and beyond my expectations. What an asset to Veterans United. 1000% dedication to there jos and to today's Veterans Thank you so very much Billy

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend
Photo submission from Wojciech S.

We still can't believe we own a beautiful home all thanks to hard work and support from Veterans United. Veterans United is staffed by people who have a family oriented approach, and that is always a breath of fresh air. The day of the closing we even got a surprise gift from our finance officers team, we were amazed how thoughtful everyone was.

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

Loan Officer: Christopher Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend

Everything is Outstanding thanks to Jonathan Lucas l am very Happy with my Home

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

Superb service. My team was on top of everything, every step of the way

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Madison

NMLS# 832361

5 out of 5 Stars
Would Recommend
Photo submission from Nicholas S.

Brad did an outstanding job thru all of this. You are the man Brad. I will definitely recommend Veterans United to everybody.

Loan Officer: Bradley Cone

NMLS# 836930

4.5 out of 5 Stars
Would Recommend

Loan Officer: Anne Kuster

NMLS# 1068788

4 out of 5 Stars
Would Recommend

The only feedback I have is that it would be great to have a little bit more communication about certain steps in the process. For instance, I had no idea Equifax was going to be calling me and asking me to conference call with my previous mortgage company to verify my old mortgage. That was unsettling in a time when identify theft is so common.Lastly, it would be great to have a live conversation to go over the closing costs. Looking at those was very overwhelming and confusing, especially since there were so many costs involved. For instance, we had no idea of the $10,000 VA loan fee. That would’ve been nice to know earlier in the process versus finding out when we are reviewing and signing the final closing disclosure.

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

I have already recommended this team to a friend of mine.

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend
Photo submission from Ryne T.

Veterans United Home Loans was absolutely the best decision I have made. The team I worked with was phenomenal and always more than accommodating to my requests and strange work hours. They were there to reassure me at all time when the daunting reality of home buying got the best of me occasionally. Always timely and always a pleasure to talk to. Every person that worked with me was very friendly, compassionate, and positive. I could tell they were hard workers and had a love for what they do.

Loan Officer: Josh Kaplan

NMLS# 1312511

4 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

My team was awesome I can’t be any more happier!!

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

It couldn't have been easier than with Ashley and Veterans United's help! Thanks!

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Ben and his team were very helpful with any questions we had regarding our loan process.

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

Start your journey today!

Let’s Go!

See all 183,143 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

More Reviews

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Now It’s Your Turn!

Join the ranks of these proud Veterans United Homeowners, and make your homebuying dreams a reality.

See if I’m Eligible!

Back to Top

Speak with a Home Loan Specialist today
Representatives Available 24/7 to Better Serve Troops Overseas
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.