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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

222,699

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
168,026
4
43,419
3
7,110
2
2,241
1
1,903

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Showing all 284 Marine Corps service member reviews from Connecticut

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4.5 out of 5 Stars
Would Recommend

Loan Officer: Bradley Cone

NMLS# 836930

5 out of 5 Stars
Would Recommend
Photo submission from Pedro C.

Don’t pick anyone else but this team. The Perfect team to achieve your goals. Andy and his team are absolutely amazing. Answered my questions with so much detail and helped me through the process making it super easy to understand. I would recommend them to anyone I possibly can to receive perfect service

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Roberts

NMLS# 1200238

4.5 out of 5 Stars
Would Recommend

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend

Veterans United is exceptional to work with. Not like some where it’s just a number these folks care about making the buying experience a world class event

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend
Photo submission from Aaron C.

Karin was amazing to work with! She is great at keeping us up to date with all parts of this journey and any questions we had were answered fast and she always was happy to help . We appreciate all that she did for us and thank you so much!

Loan Officer: Max Carratura

NMLS# 388818

1.5 out of 5 Stars

I recommend this company, but if you receive Lynn Heath as your loan coordinator I would request someone else before it’s too late. The company is great benefits, but your loan team can make or break your experience. My experience was a lot more stressful and hectic than it needed to be. Communication was poor if there even was any at all. I had to call customer service 2 separate times to complain just to get my loan team to do their job. I would ask questions and not get answers, or get incorrect answers. My team made me feel like I was a bother to them on many occasions. They made mistakes that I had to spend hours fixing. If you’re going to use this company, make sure you learn about your loan team first and read reviews on the members.

Response from Veterans United

Kelly, we want to thank you for your honest feedback on your experience with Veterans United. We know that the loan process can be at times very stressful and that communication is a vital key. We will always strive to keep that door open to any and all questions that the client may have. If you would like to discuss further your experience, please reach out to your Client Advocate team at Veterans United. We thank you for your service and for choosing Veterans United.

5 out of 5 Stars
Would Recommend

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

Be patient! Stay optimistic.

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

If you're thinking about using these guys for your home purchase, think no more and do it. Everyone I talked to was extremely friendly and helpful. Even if I thought it was a dumb question, they would take the time to answer everything. My next house will be purchased using them. Great experience all around.

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

This was our second home purchase with Ross from Veterans United. He was exceptional, and because we sold our home before contracting for the new home, we were concerned we would not yet have a home to move into. Ross was able to ensure we could close on the same day as the sale of our home in less than 30 days!

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend

Veterans United will set your mind at ease and make the home buying process an enjoyable one!

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

We had a great experience with VU. I encourage all veterans to take advantage of VA Home Loans. We LOVE our new home.

Loan Officer: Jeff Magsamen

NMLS# 50787

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Veterans United made the whole process run smoothly which during the current pandemic was not an easy task.

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Billington

NMLS# 361376

4 out of 5 Stars
Would Recommend

Loan Officer: Anna Denietolis

NMLS# 1076832

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5 out of 5 Stars
Would Recommend

Veterans United helped us get into our forever home and we couldn’t be more grateful. Thanks to the team we worked with at veterans United we are in our dream home!

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Billington

NMLS# 361376

5 out of 5 Stars
Would Recommend

This was my second experience with Veterans United. Both times, the teams were very professional. My most recent experience, everyone was patient, friendly, and knowledgeable. The process was easy. The website is easy to navigate. I especially liked the personal touch. Thanks to everyone at Veterans United.

Loan Officer: Ted Richardson

NMLS# 743121

4.5 out of 5 Stars
Would Recommend

I am beyond happy with Veterans United. The staff is super knowledgeable, always stayed in contact me and answer everyone of my questions fast. I will only use Veteran United with any future home purchase and recommend them to everyone. I love how they responded quickly to my emails and kept me in the loop with every step. They made the home buying process enjoyable. Thank you Veterans United.

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Recommend them 100% of the time.
A real no brainer.

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Patzius

NMLS# 1121108

4.5 out of 5 Stars
Would Recommend

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend

Loan Officer: Leanna Moss

NMLS# 1126212

More Reviews

See all 222,699 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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