Don’t pick anyone else but this team. The Perfect team to achieve your goals. Andy and his team are absolutely amazing. Answered my questions with so much detail and helped me through the process making it super easy to understand. I would recommend them to anyone I possibly can to receive perfect service
Veterans United is exceptional to work with. Not like some where it’s just a number these folks care about making the buying experience a world class event
I recommend this company, but if you receive Lynn Heath as your loan coordinator I would request someone else before it’s too late. The company is great benefits, but your loan team can make or break your experience. My experience was a lot more stressful and hectic than it needed to be. Communication was poor if there even was any at all. I had to call customer service 2 separate times to complain just to get my loan team to do their job. I would ask questions and not get answers, or get incorrect answers. My team made me feel like I was a bother to them on many occasions. They made mistakes that I had to spend hours fixing. If you’re going to use this company, make sure you learn about your loan team first and read reviews on the members.
Response from Veterans United
Kelly, we want to thank you for your honest feedback on your experience with Veterans United. We know that the loan process can be at times very stressful and that communication is a vital key. We will always strive to keep that door open to any and all questions that the client may have. If you would like to discuss further your experience, please reach out to your Client Advocate team at Veterans United. We thank you for your service and for choosing Veterans United.
Be patient! Stay optimistic.
If you're thinking about using these guys for your home purchase, think no more and do it. Everyone I talked to was extremely friendly and helpful. Even if I thought it was a dumb question, they would take the time to answer everything. My next house will be purchased using them. Great experience all around.
This was our second home purchase with Ross from Veterans United. He was exceptional, and because we sold our home before contracting for the new home, we were concerned we would not yet have a home to move into. Ross was able to ensure we could close on the same day as the sale of our home in less than 30 days!
Veterans United will set your mind at ease and make the home buying process an enjoyable one!
We had a great experience with VU. I encourage all veterans to take advantage of VA Home Loans. We LOVE our new home.
Veterans United made the whole process run smoothly which during the current pandemic was not an easy task.
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Veterans United helped us get into our forever home and we couldn’t be more grateful. Thanks to the team we worked with at veterans United we are in our dream home!
This was my second experience with Veterans United. Both times, the teams were very professional. My most recent experience, everyone was patient, friendly, and knowledgeable. The process was easy. The website is easy to navigate. I especially liked the personal touch. Thanks to everyone at Veterans United.
I am beyond happy with Veterans United. The staff is super knowledgeable, always stayed in contact me and answer everyone of my questions fast. I will only use Veteran United with any future home purchase and recommend them to everyone. I love how they responded quickly to my emails and kept me in the loop with every step. They made the home buying process enjoyable. Thank you Veterans United.
Recommend them 100% of the time.
A real no brainer.