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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

116,145

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
99,671
4
12,992
3
1,945
2
871
1
666

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Showing all 10,573 reviews from Florida

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5 out of 5 Stars
Would Recommend

Made the whole process so E-Z will tell every Vet We know to use them. Hat's off to our loan officer Zach Kieffer he is family Now.

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend

Smooth process.

Loan Officer: Matt McDaniel

NMLS# 338093

5 out of 5 Stars
Would Recommend

Such a quick and easy transaction!

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Watkins

NMLS# 384700

5 out of 5 Stars
Would Recommend

Outstanding team

Loan Officer: Rob Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend
Photo submission from Kenneth D.

Taylor and Jackie guided us through a maze of paperwork with expert precision. They were quick to respond to any phone call or email. It was a pleasure to work with them. Their professionalism was very evident throughout the whole loan process.

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

Veterans United Home Loans was EXCELLENT and I have already referred them to 2 people since we have closed! They were with us from the beginning and have been a huge support system for our family as we were going through the process!

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend

Loan Officer: Morgan McNally

NMLS# 1657281

5 out of 5 Stars
Would Recommend

Our overall experience has is something that cannot be rated. What an amazing and painless experience.

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

Could not have done it with out Brenda

Loan Officer: Brenda Mertz

NMLS# 1654336

4 out of 5 Stars
Would Recommend

Loan Officer: Kaleb Long

NMLS# 35296

4 out of 5 Stars
Would Recommend

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend

Loan Officer: Samantha Buckridge

NMLS# 1116562

0.5 out of 5 Stars

I used Veterns United twice and both times was a mess. No communication with loan officer. My closing date was fluid and always moving. I will not use Veterns United again.

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend
Photo submission from Edwin T.

The Veterans United team was amazing to work with. Everything went smooth. I had a lot of confidence they would help me through the process. I now have a home and VU made it possible. Thank you, my team was amazing to work with!

Loan Officer: Kimberly Pearcy

NMLS# 1374293

5 out of 5 Stars
Would Recommend

FAST AND EASY

Loan Officer: Brian Poterbin

NMLS# 1100035

4 out of 5 Stars
Would Recommend

Loan Officer: Clay Rose

NMLS# 1126163

4.5 out of 5 Stars
Would Recommend

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

Loan Officer: Alberto Barba

NMLS# 47902

4.5 out of 5 Stars
Would Recommend

Loan Officer: Cooper Allen

NMLS# 170363

5 out of 5 Stars
Would Recommend

Brandon was exceptional to work with. He responded quickly to all requests and went above and beyond to help us close on a tight timeline.

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

John and Amber, both are great at what they do. I would recommend them and Veterans United to anyone looking to purchase a home.

Loan Officer: John Stockstill

NMLS# 1373137

4 out of 5 Stars
Would Recommend

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

4.5 out of 5 Stars
Would Recommend

Excellent overall experience. The small item I will complain about is being switched from one team member to the next without being informed or just explained how the process works. For example, the phone number I thought was for one person would then go to the other team member who was working with me at that time.

Loan Officer: Kody Gilbow

NMLS# 192566

4.5 out of 5 Stars
Would Recommend
Photo submission from Pete P.

They always kept me informed of what was going on throughout the whole process and even if I didn't really something they would always tell me to get something ready just in case it might have been needed later on. Well prepared.

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Very professional and everything went so smoothly

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Heidi and Jake were awesome in every state of the process. From the beginning, with pre-qualification with Heidi. To the hand off from Heidi to Jake for the underwriting portion of the process. To the closing. They were both extremely responsive. There was never a moment when I felt confused or lost about what was being requested from me or what the status of my file was. I will always make Veterans United my first choice and refer them to all of my friends and family.

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

The experience was PAINLESS, PROFESSIONAL and UNCOMPLICATED I

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Loan Officer: Erich Arvidson

NMLS# 1121309

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See all 116,145 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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