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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

175,975

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
130,491
4
36,090
3
5,989
2
1,843
1
1,562

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Showing all 2,722 Air Force service member reviews from Florida

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5 out of 5 Stars
Would Recommend

Great Job!!

Loan Officer: Camron Hermann

NMLS# 1247956

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Herman

NMLS# 1154699

5 out of 5 Stars
Would Recommend

Just a very positive awesome experience with our team and Damian Schafer !!! They made it so easy!!! Thank you very much....

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend

Loan Officer: Cam Moore

NMLS# 1604156

4.5 out of 5 Stars
Would Recommend

Outstanding Service!!

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend
Photo submission from Robert W.

Highly recommended!!! From a fellow veteran Carma, Samantha and Rebecca as a team make it a mission to close and secure your loan on time! Still cannot believe I am holding the keys to my brand new home!! Thank you again

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend

Hunter and Tyler were fantastic.....outstanding customer service and they never let the process stall!Also, the Veterans United website and interface was very user friendly.

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend

This was my second time using Veterans United and, as with the first, the experience was great and exceeded my expectations!

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend

Joel’s team made it easy and painless. Kept me informed during the whole entire buying process.

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

Dan Perry and Rachel McCarthy are absolutely outstanding!

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

Loan Officer: Hunter Hukari

NMLS# 1215343

4 out of 5 Stars
Would Recommend

Andrew knows his stuff, but his team this time added Stress to the buying experience. Asking for paperwork that has been submitted several times before.

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Processes are easy to follow and any questions are answered promptly.

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars
Would Recommend

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend
Photo submission from Patricia S.

Casey, Angie and the team were awesome in processing my loan. They kept me informed through the entire process and were quick to respond to my phone calls and emails. Also I loved the welcome mat they sent me after the loan was completed.

Loan Officer: Casey Martin

NMLS# 376814

4 out of 5 Stars
Would Recommend

The final closing cost was delayed until it was too late to get the money wired to the closing office the day before closing. We had to cancel a Doctor appointment and go to credit union before they opened so we would be first in line to get the money transferred. That was very stressful and I got to the point that We were ready to call the whole thing off.

Loan Officer: Seth Wilmes

NMLS# 1632136

4.5 out of 5 Stars
Would Recommend

Loan Officer: Erica Haynes

NMLS# 1699489

3.5 out of 5 Stars
Would Recommend

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend

My experience with Veterans United was fulfilled with faith and trust as a military veteran and civilian of our great country.

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
Would Recommend

Worked on my loan going to bat with the VA when they said I had a VA pension and cleared the problem fast with no effort on my part.

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Odneal

NMLS# 1838122

5 out of 5 Stars
Would Recommend

sam and ryan was great all he way from start to finish with my loan I feel like I have been knowing them like family. they was really concern how and why when things got off track now they are there to reach out after closing and any other financial needs in the future thanks again guys

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Loan Officer: Andrea Rice

NMLS# 1123296

4.5 out of 5 Stars
Would Recommend

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend

Veterans United came through for us, albeit a longer journey than expected. Thank God we found a great Loan Specialist who made sure the refinance would go smoothly. Alberto was so helpful and assuring.

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend
Photo submission from Wayne F.

Derek Russell's team is the best. They were on top of the process throughout and were always available for questions that we had no matter how small or big. When we called, they would always get back to us in a matter of minutes not hours.

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

From the very first phone call with Cindy, I felt like I was being taken care of. Meghan stayed on top of things and still is watching out for sell out to another lender. That part really caught me off guard at Closing. I didn’t know and wanted to get my allotment set up right away, so there would be no problem with 1st payment. I get paid on 1st of month and mortgage is due 1st of month. Makes me a bit uneasy, but that is me. I like things to be all wrapped up. Additionally, I appreciated Meghan running numbers for me with another competitor that would not stop bothering me with lower interest rates and all the hidden charges. That’s professionalism.

Loan Officer: Meghan Kopka

NMLS# 845777

5 out of 5 Stars
Would Recommend

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
Would Recommend

Exceptional

Loan Officer: Joe Peterson

NMLS# 1275877

5 out of 5 Stars
Would Recommend

They made it so easy that, I never had to leave my house to finish my loan until, the closing. Outstanding service and support.

Loan Officer: Shane Martin

NMLS# 339115

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See all 175,975 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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