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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

218,150

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
164,471
4
42,620
3
7,001
2
2,202
1
1,856

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Showing all 3,365 Air Force service member reviews from Florida

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2.5 out of 5 Stars

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Loan Officer: Fahad Abdul

NMLS# 1752836

3.5 out of 5 Stars
Would Recommend

Loan Officer: Nicole Heislen

NMLS# 1469125

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend

This company is phenomenal. Smooth as silk and helped make my dream of owning a home come true. I am very thankful for the service I received

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend
Photo submission from James C.

Veterans United was so supportive to what many people think is a scary process. The were transparent, empathetic, and professional. They could write a book on how to take care of a customer.

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
Would Recommend

Loan Officer: Kasey Mills

NMLS# 1950101

5 out of 5 Stars
Would Recommend

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

I should have went the VA route a long time ago , and extremely glad I did this go around . Very smooth , pain free , and professional . I highly recommend all vets take advantage of what they have to offer ,you will be pleasantly surprised. Thank you very much Shane , your the best.

Loan Officer: Shane Bratkowski

NMLS# 1894207

5 out of 5 Stars
Would Recommend

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend

Loan Officer: Christopher Robinson

NMLS# 1374325

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5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Foster

NMLS# 298410

4 out of 5 Stars
Would Recommend

For the most part, the process was pretty smooth and easy. It only took about three weeks to get approved. Then...
I was told by VU that my wife, who is not on the deed or the mortgage, would have to sign a single doc for the State of Florida. She actually had to sign at least fifteen to twenty docs, everything except the note itself. I was not told there would be a three day waiting period after the signing before the payoff checks were mailed to the creditors, which added another few days to the payoffs.

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

Loan Officer: John Sullivan

NMLS# 1098699

3.5 out of 5 Stars
Would Recommend

Pam white was amazing and gave us more than we ask for in terms of advice for the local area and how the weather affects housing here.

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend
Photo submission from Robert W.

Highly recommended!!! From a fellow veteran Carma, Samantha and Rebecca as a team make it a mission to close and secure your loan on time! Still cannot believe I am holding the keys to my brand new home!! Thank you again

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

Best home finance I have ever done

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Gustafson

NMLS# 1599009

5 out of 5 Stars
Would Recommend

Loan Officer: Durell Cope

NMLS# 1085911

5 out of 5 Stars
Would Recommend

Senior Loan Officer: Benjamin Long

NMLS# 1099960

4 out of 5 Stars

Loan Officer: Lindsey Whitt

NMLS# 1944686

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Join the ranks of our 200,000+ Proud Veteran Homeowners nationwide.

Check My Eligibility →

5 out of 5 Stars
Would Recommend

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
Would Recommend

Josh is the best guy for your lending needs. Amazing customer service and extremely knowledgeable on every step of the process. Rain or shine, he’s the man to go to. 10/10

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

Well I have already said everything he is kind patient ready to help in any way also his assistant Samantha Boman is just like Seth we got to know each other so well we just seem like old friends Seth helped us with our first loan so much so when we were going to get the second loan Seth is the one we thought of first

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Would Recommend

Loan Officer: Dorothy Willy

NMLS# 182161

5 out of 5 Stars
Would Recommend

Loan Officer: Justin Brinker

NMLS# 1312517

5 out of 5 Stars
Would Recommend
Photo submission from Patricia S.

Casey, Angie and the team were awesome in processing my loan. They kept me informed through the entire process and were quick to respond to my phone calls and emails. Also I loved the welcome mat they sent me after the loan was completed.

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Veteran’s United is an extremely professional and effective company for obtaining pre-approval, appraisals, and VA loan funding. After pre-approval my family was able to make an offer on a home and close the contract, owners of a new home in twenty days!

Loan Officer: Cody Smith

NMLS# 1074565

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend

Overall great experience. Being a first time home buyer I had a lot of questions, everyone answered all my questions quickly and explained things very well.

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend

Very profession, great follow up, gave me a great checklist and it all went "as smooth as silk".

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

My wife and I are grateful for the entire team, especially Tyler & Jen. They worked seamlessly with us and showed us that their team/your team only had our (my wife & I's) best interests in mind. We would highly recommend you to any of our friends or family. Thank you, again. John & Mary Harper

Loan Officer: Tyler Salter

NMLS# 1731461

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See all 218,150 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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