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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

217,849

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
164,242
4
42,567
3
6,989
2
2,195
1
1,856

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Showing all 16,880 home purchase loan reviews from Florida

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5 out of 5 Stars
Would Recommend

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend

There’s nothing like being treated as the most important customer when buying a home. The honor and respect we learned while serving our Country is shown by each and every person I had the pleasure of dealing with from day one to closing. I’m proud to have used this company for my VA Loan. And proud To have gotten to know this team!

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
Would Recommend

Easy to understand process with very helpful staff. Would recommend!!

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
Would Recommend

My Loan officer Aaron Hayes and My Realtor Maria Deeds made this whole process hassle free. My wife and I are amazed by the way everything went so smooth and we were able to closed on our dream house fast and earlier than estimated. You guys rock!! Thank you Aaron and your whole team. And thank you Maria for clearing out all my concerns. God bless you guys.

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend
Photo submission from Richard W.

I will be recomending veterans United home loans to every veteran that is looking to buy or refinance a house! Thank you veterans United for my new home!!!

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

I had a great experience, this is our 2nd home and I learned a lot more with this team then i did in the past. The team was very knowledgeable and they responded to all of my questions in a timely manner.

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

Loan Officer: Jamie Hughes

NMLS# 1781663

4 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

Loan Officer: Jack Burris

NMLS# 1933973

5 out of 5 Stars
Would Recommend

Loan Officer: Amanda Lister

NMLS# 1918805

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5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Wilson

NMLS# 1530897

4.5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Would bring anyone I know to Veterans United

Loan Officer: Josh Shaw

NMLS# 1803790

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Jones

NMLS# 1838230

5 out of 5 Stars
Would Recommend
Photo submission from Colin S.

John Parker is exceptionally knowledgeable, he is quick to respond and was extremely helpful through the entire process. This is my second home loan he has helped me with. John is the absolute best.

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

Loan Officer: Christopher Thornton

NMLS# 45514

4 out of 5 Stars
Would Recommend

Had a few issues needing clarification and help was there when needed.

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Nichole was very patient over the years!

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend

Great place to do business with. Nary a glitch! If my Mom & Dad were here buying a home
I would say go to Veterans United. Best of luck to all who served.Bob and Diane D.

Loan Officer: Mike Farris

NMLS# 1881776

2.5 out of 5 Stars

For someone with a high 700 sometimes low 800 credit score the underwriting process took ridiculously too long and there was not enough feedback about process while it was unfolding.

Response from Veterans United

Randolph, thank you for taking the time to share your voice with us. Our Client Advocate team is here for you to help ensure an outstanding customer service experience, and we invite you to connect with us further. We understand that the underwriting process did not meet your expectations. The mortgage process can certainly feel intrusive, but we want to reassure you that this in-depth analysis is a worthwhile step. The underwriting process serves to protect the integrity of our industry and families who might otherwise fall into financial hardship. Thank you for giving us the opportunity to serve you.

5 out of 5 Stars
Would Recommend

Loan Officer: Nicole Heislen

NMLS# 1469125

5 out of 5 Stars
Would Recommend
Photo submission from Christopher P.

These people really care! I can't find enough great things to say about them. Purchasing a house can be very stressful, but you honestly know that VU is on your side & working for you. Thank you!

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Prompt and professional service from application through closing.

Loan Officer: Steven Ross

NMLS# 1933968

4.5 out of 5 Stars
Would Recommend

I would have never thought I could purchase a home until I found Veterans United. My credit in a few month increased from poor to good and from 583 to 687 with their credit specialist advising me how to repair it. My real estate agent was very persistent trying to find a perfect home. My loan officer was the best. He was really was on top of every process. If you are a vet and cannot afford a large down payment go with Veterans United home loans. I would use them again.

Loan Officer: Patrick Richardson

NMLS# 1154233

5 out of 5 Stars
Would Recommend

Fast processing and great communication.

Loan Officer: Ashley Cook

NMLS# 1106948

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

Hunter and his team and Jeff Blum deserve a accommodation Really above and beyond as a disabled Veteran could not ask for more very caring sympathetic and empathetic people to me and my disabilities

Loan Officer: Hunter Hukari

NMLS# 1215343

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