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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

205,318

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
154,341
4
40,515
3
6,655
2
2,065
1
1,742

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Showing all 16,029 home purchase loan reviews from Florida

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4.5 out of 5 Stars
Would Recommend

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars
Would Recommend

This is our second experience with VU and both were excellent! They are professional, honest and kind which makes the whole experience more pleasant! They work quickly and thoroughly to make your home purchase go smoothly. You will enjoy working with them and we highly recommend them!

Loan Officer: Christopher Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend

Overall experience with the Veterans United was outstanding, they removed so much stress and anxiety through this entire process; especially, being that this is my first home. Overall, the entire Veterans United team that I worked with was phenomenal.

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend
Photo submission from Queenie C.

Loan Officer: Mitch Casteel

NMLS# 920439

4 out of 5 Stars
Would Recommend

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Carver

NMLS# 1455590

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Landis

NMLS# 910611

1.5 out of 5 Stars

Our experience with Veterans United was unfortunately not a good one. We were provided inaccurate information on our disclosures, we were told that we would receive a phone call before the end of the business day and didn't receive a call for 4 days (and the person did not answer the phone or return messages that were left), and even though we provided a contract that had a closing date on it, Veterans United did not meet the closing date and made no attempt to let us know that more time was needed. It seemed that the people working in parallel--the loan specialist, processor, underwriter, etc. were not communicating with each other at all. Our experience was that the company was not very professional, lacked organization, and had poor customer service.

Response from Veterans United

Sedrick, we would like to invite you to reach out to your Client Advocate team here at Veterans United to discuss further details on your recent experience. Providing information to our team will help us assist in training and education that will better assist further veterans. We take surveys like this very seriously and would like to assist you further. We thank you and thank you for your service

5 out of 5 Stars
Would Recommend

Loan Officer: Colin Park

NMLS# 1045574

4.5 out of 5 Stars
Would Recommend

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Loan Officer: Justine Farnen

NMLS# 1281956

5 out of 5 Stars
Would Recommend

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Lippmann

NMLS# 1943520

5 out of 5 Stars
Would Recommend

This is my second experience in shopping for a home and looking back, this experience was the most streamlined. At first I found it a little tedious with all the information that was asked of me that I didn't experience the first time but I now realize that times have changed and it was Veteran's United mission to make sure that I was protected. At some point I intend to do a refinance and I will see what Veterans United can do there. Overall, I'm very happy with my new home. I couldn't have done it without Veterans United!

Loan Officer: Keith Shaffer

NMLS# 1683800

5 out of 5 Stars
Would Recommend
Photo submission from Gabriel R.

My experience with Veterans United was a great experience. Travis Ward was great to work with. Travis always answered my questions always kept me informed and up to date. I have nothing negative to say about my experience with Veterans United. It was smooth stress free and great learning experience on the home buying process.. Thank You Veterans United

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

All persons that are associated with VU are good people and were helpful in making the purchase of my new home possible. Thanks very much!

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend

This is the way to go for good rates.

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

Only thing I displease with was title company and their policy of only accepting wire fund. That was not only inconvenient due to COVID-19 but it cost an additional $30 out of my money to send my money to them. I would recommend the title company try other ways to Receive money.

Loan Officer: Shawn Stewart

NMLS# 1531270

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4 out of 5 Stars
Would Recommend

Loan Officer: Dustin Fritz

NMLS# 744901

4 out of 5 Stars
Would Recommend

Thirty-six days ago I found a house I wanted to make my forever home and it happened thanks to Veterans United. There was one delay getting a document on a rental property I have in another state but we worked it out within 24 hours and I was cleared to close. The sellers wanted to move closing date up by two weeks and Veterans United made it happen. 36 days from the day I viewed the home to closing thanks to the Veterans United team

Loan Officer: Zach Schmitt

NMLS# 1779174

5 out of 5 Stars
Would Recommend

Being a first-time home buyer, Veterans United stood ready to answer any and all questions I had. The experience was so positive, that I'm already looking forward to buying my next home with them. Thanks to Veterans United, my new home is a happy beginning to the next chapter in my life.

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
Would Recommend

Loan Officer: Meghan Kopka

NMLS# 845777

5 out of 5 Stars
Would Recommend

Veteran's United was outstanding. Working with their team was super easy and not stressful at ALL! Would HIGHLY recommend using them for all of your home loan needs! Thank you all so much!

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend
Photo submission from Keith B.

Kyle Gardner and Sam Brown were amazing, even my realtor was incredibly pleased with them and stated he was going to recommend them to his clients who are veterans. My realtor said Veterans United surpassed all other VA lenders he's dealt with.

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Loan Officer: Jaimie Geiger

NMLS# 842497

4.5 out of 5 Stars
Would Recommend

Loan Officer: Austin Rapp

NMLS# 1865231

5 out of 5 Stars
Would Recommend

i'm very please with the whole experience.
Greg and his team are just the best!!

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend

Loan Officer: Kris Ball

NMLS# 1373481

4.5 out of 5 Stars
Would Recommend

Loan Officer: Andy Miller

NMLS# 1009085

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See all 205,318 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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