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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

131,730

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
113,373
4
14,500
3
2,138
2
978
1
741

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5 out of 5 Stars
Would Recommend

This whole team is probably tired of hearing my family and I thank them lol. You guys made our first home buying experience a breeze! This is the standard to follow! Thank you all so very much! ❤️

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend

Im for sure refering the team to my friends. We veterans are not the most patient people hahaha. They made it possible. Love them. God bless you all

Loan Officer: Brooks Rapp

NMLS# 1660966

2.5 out of 5 Stars
Would Recommend

Loan Officer: Jacob Powers

NMLS# 1565057

5 out of 5 Stars
Would Recommend

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
Photo submission from Rosanna P.

Melissa, the transaction coordinator, was on the ball. I was impressed with her work throughout the entire process. Seems rare these days to find that hard-working employee dedicated to the customers end goal exist, and Melissa is one of them.

Loan Officer: Luke Thurman

NMLS# 916543

4.5 out of 5 Stars
Would Recommend

The entire process was a great experience from working with the Lighthouse program to get my credit scores up to My Loan Team getting everything accomplished and getting me to closing. Everyone I worked with was not only very professional, but they were also personable and with each conversation I could tell that they cared about what I needed. I am thankful that I chose Veterans United Home Loans. My family and I thank you all so very much! We truly love our new home!Robert "Dion" AllenUSMC veteran

Loan Officer: Nichole Barber

NMLS# 1275878

3.5 out of 5 Stars
Would Recommend

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend

Loan Officer: Justin Brinker

NMLS# 1312517

5 out of 5 Stars
Would Recommend

Veterans United made the process of buying a home real easy. They worked with me through the process. Someone was always there when I needed help.

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

Couldn’t of asked for a greater loan team, I am excited and happy to be in my new home. Thank you

Loan Officer: Brock Christopher

NMLS# 1726916

3.5 out of 5 Stars
Would Recommend

Veterans United Home Loans is a good program, but you should study and watch all the videos on the website to better understand your role and timelines. The loan officers and there team won’t cover every single detail so it’s really up to you to do your research and ask questions.

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Gordon

NMLS# 202235

4 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

4 out of 5 Stars
Would Recommend

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

I got a roof over my head! Thank you!

Loan Officer: Brendan Wilson

NMLS# 362532

5 out of 5 Stars
Would Recommend
Photo submission from Scott B.

If there was a number 11 for overall rating, you would of received it!! Neal and Aaron were always available and very knowledgeable. We have already started spreading the word about the great services from Veteran United.

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

Sr. Production Lead: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
Would Recommend

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend

Is not just a new home is a new beginning for me and my family and thanks to veterans United is a dream come true

Loan Officer: Jon Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

Loan Officer: Krystal Palmer-Robb

NMLS# 1110490

5 out of 5 Stars
Would Recommend

Loan Officer: Krystal Palmer-Robb

NMLS# 1110490

5 out of 5 Stars
Would Recommend

If you a loan veterans homebuyers is the way to,go. From start to,finish

Loan Officer: Josh Stack

NMLS# 1368665

5 out of 5 Stars
Would Recommend

Thank you Veterans United for helping us buy our home. Our loan officer Josh Carlyon and his team are the absolute best. Even our title company told us they had never seen such a gracious lender. The whole process was a positive one. Communication was great and our loan officer always took the time to explain everything. We are very happy Veterans United customers.

Loan Officer: Josh Carlyon

NMLS# 1393787

4.5 out of 5 Stars
Would Recommend

The only thing I would recommend is a little more "up front" info. I asked if there were going to be any expenses out of my pocket and was told no but then I had to pay for the home inspection up front. I also would have liked to discuss the difference in interest rates compared to credit scores. However, the overall experience was great and I would recommend Veterans United as well as Mike Lyman and his team to anyone.

Loan Officer: Mike Lyman

NMLS# 1312488

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Madison

NMLS# 832361

5 out of 5 Stars
Would Recommend
Photo submission from Wayne F.

Derek Russell's team is the best. They were on top of the process throughout and were always available for questions that we had no matter how small or big. When we called, they would always get back to us in a matter of minutes not hours.

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

As a Vet, you answered the Call of Duty when your country needed you. As a potential homebuyer, let Veterans United answer the call of Duty to you when you shop for a home mortgage loan. Jason Crone (my Loan Officer) and his team were true partners and advocates for me during the entire VA application to mortgage closing process. They are true professionals and they made me feel like I was priority #1 throughout the entire process.Thanks Jason and Team!Thanks Veterans United!

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

Loan Officer: Forest Nenninger

NMLS# 1284729

5 out of 5 Stars
Would Recommend

Veterans United is the way to go when it comes to purchasing a house. They go out of their way to make sure you are taken care of in every way. Their employees are completely professional and very knowledgeable in what they do. They took a lot of the stress away from purchasing a home by always being available to chat and provide the necessary resources to get through the entire home-buying process with ease. My wife and I would recommend Veterans United to any and everyone.

Loan Officer: Bryan McCarthy

NMLS# 1660736

5 out of 5 Stars
Would Recommend

The guys at VU provided the best customer service. They were always available and easy to contact when I needed them throughout the process. The entire team, Tim, Kevin, Gavin and Ryan each played a role to ensure my first home buying experience was a positive one from beginning to end. Thanks to you all!

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

I highly recommend Veterans United. The imposible became possible. A+.

Loan Officer: Isaac Francisco

NMLS# 1035632

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