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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

255,418

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
194,491
4
48,398
3
7,886
2
2,500
1
2,143

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Showing all 9,605 Army service member reviews from Florida

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4.5 out of 5 Stars
Would Recommend

Loan Officer: Aimee Hall

NMLS# 361642

1 out of 5 Stars

An extremely time-consuming and unnecessarily drawn-out process.

Response from Veterans United

Robert, it is important to us that we work hard to provide excellent service and we realize that the home buying process can become stressful at times. Thank you for sharing your open and honest feedback. Our Client Advocate team will research your comments and work hard to ensure that we are learning whenever possible the best ways to ensure excellent customer service. Please reach out to us if you would like to discuss your experience further.

5 out of 5 Stars
Would Recommend

The entire loan officer team, that we worked with was outstanding. Drennan and Anthony worked as a team and assisted us in purchasing our dream home. The best analogy I can use with these two professionals is, Shaq and Kobe on the basketball court. Thank you guys! My family and I appreciate you hard work and dedication to us.

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
Would Recommend

Ed and Dennis were both very knowledgeable and helpful. They were always reachable and took time to answer all my questions. Thank you for making this a stress-free experience. I highly recommend using them when you buy a home or need to refinance your mortgage.

Loan Officer: Ed Cohee

NMLS# 2000967

5 out of 5 Stars
Would Recommend

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend
Photo submission from Steven T.

Thank you - Aaron McMahon for all of your hard work in making this possible! We appreciate you so much! The Torres Family

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
Would Recommend

Loan Officer: Levi Brugger

NMLS# 1451031

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Hopper

NMLS# 1493953

4 out of 5 Stars
Would Recommend

There were some missed communication at the time of the closing (delayed by one day) but overall, VU Team worked out all very well. Thank you guys for making it all possible. Happy to be in my new home!!!!!

Loan Officer: Dustin Fritz

NMLS# 744901

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4 out of 5 Stars
Would Recommend

Loan Officer: Marie Houchen

NMLS# 310760

4 out of 5 Stars
Would Recommend

Loan Officer: Stephen Bash

NMLS# 2030081

3.5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend

ASK FOR TIM WUEST! Do yourself a favor and ask for him to have a great and easy experience. Thank You Veterans United and Tim Wuest.

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend
Photo submission from Candice W.

I’m grateful to have had Mike Mange and his team to provide a stress free and seamless home buying experience!

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Veteran friendly and easy process . Would definitely recommend their services to others.

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend

Loan Officer: John Lyman

NMLS# 47945

5 out of 5 Stars
Would Recommend

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend

Our loan officers made this process great. We would greatly recommend using Veterans United to any veteran looking to purchase a home.

Loan Officer: Terry Schoonover

NMLS# 1884414

5 out of 5 Stars
Would Recommend

I would recommend using Veteran United to any veteran looking to purchase or refinance their home.

Loan Officer: Meghan Buchert

NMLS# 710485

5 out of 5 Stars
Would Recommend

I would recommend Ryan and his team to any Veteran that is looking to purchase a home

Loan Officer: Ryan Sherman

NMLS# 1122103

Ready to see for yourself?

Experience first-hand why 194,491 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

great and easy experience and I never left my home during process

Loan Officer: Justin Mongler

NMLS# 1963138

5 out of 5 Stars
Would Recommend

Great people helping us navigate the loan process

Loan Officer: Eric Hermann

NMLS# 128481

4 out of 5 Stars
Would Recommend

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend
Photo submission from Christopher P.

These people really care! I can't find enough great things to say about them. Purchasing a house can be very stressful, but you honestly know that VU is on your side & working for you. Thank you!

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Working with Forest and Jenn was wonderful. I have never worked with more efficient, knowledgeable, and timely individuals in my past 10 home purchases and refinances. The team was detailed and highly capable, which is such a pleasure to work with. My realtor and title company personnel remarked on Veterans United exceptional service. I would recommend 100 percent using the services of Veterans United.

Loan Officer: Forest Nenninger

NMLS# 1284729

5 out of 5 Stars
Would Recommend

The team working for us at Veteran's United was amazing. They worked tirelessly and especially moving up the closing date 3 days. They communicated very well, answered my questions, explained the processes. The portal was very easy to use in signing documents. Thank you everyone.

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend

i have to mention courtney and how helpful she was in the stressful parts of the process, i have ptsd and she was calm and reassuring when i was freaking out . without her help i wouldnt have been able to stay focused on the goal so thank you to her.

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

They made the process look fast and easy. The whole team did their part to make it happen. Wonderful experience. Will do it again in the future.

Loan Officer: Matthew Perona

NMLS# 1812029

More Reviews

See all 255,418 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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