Max and team were great! Answered questions, kept me updated, and were always friendly and knowledgeable. A very positive experience all around.
Mr. Parham provided outstanding customer service. He made the whole process seamless and a lot easier than I expected. He was always available to take our phone calls, to answer our questions and always willing to explain and provide any additional information that we needed. He addressed our concerns and not one time did we ever feel like we were worrisome. He is so pleasant to work with we are very satisfied with the loan process. My husband and I will recommend Mr. Parham to all our friends and military co-workers.
Our loan officer Johnny was amazing both times around! We are very happy with our choice of using Veterans United
The whole refi process for me was simple and stress free.
Thank you for all that you and your staff member (Kathy Monnig) have done to assist us in the home purchase process. You both have been "more than dynamic". Again, "Thank you".
Veterans united set themselves aside from the rest. I had been quoting different mortage companies, and was taking a day to decide. Then the mail came and veterans united sent me a pair of socks with my welcome packet. (I had not received a welcome packet from any other lender) there was a catchy line printed on them. I sold at that point. Not to mention it was the lowest interest rate among 5 other well known mortgage lenders. My loan officer worked with me on some very unique issues. She was very creative and helpful. We stuck together whenever we came across a bump in the road. In the end, my family has a beautiful home we are so thankful for. I would definitely recommend veterans united!
For the better part they were readily available to resolving issues. They are on top of things and kept me informed. Thank you.
Closing date moved due to title work was late. Told lateness due to title company issues. Better followup by Veterans should have caught issue before the day before closing.
Closing statements weren't very accurate or timely.
I received final closing statement at the time I was waiting in the attorney's office to close on the loan.
loan officer, Dan Kelly was super, always returned my calls and provided sound information.
Easy process! Love the website !
Throughout the process I felt I was dealing with professionals whose only interest was the successful purchase of my home. Response times were incredible and every team member I worked with was amazing.
Always a pleasure
Rachel did great!
I definitely recommend Seth to get it started and coaching throughout the process.