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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

110,669

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
94,797
4
12,512
3
1,883
2
847
1
630

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Showing all 842 reviews from Iowa

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1.5 out of 5 Stars

Originally contacted them in April and got pre approval letter then. advised them in mid October that the house would be completed by Nov. 15th. I called again on Nov 2nd to insure closing on 11/15 and was told that they couldn.t close then, it was too soon for them to get appraisal, that we would have to wait until 11/30 to close. They finally got all of their requirements satisfied and closed on 12/11 almost a month later than requested. Very poor organization, not timely in response.

Loan Officer: Laura Christie

NMLS# 1126723

5 out of 5 Stars
Would Recommend

Veterans United is by far the best company to go through the home loan process with. Their professional staff answers questions promptly and puts the customer back in customer service. I have purchased four homes through traditional brick and mortar lending companies and I was a little nervous going through the process over the phone and via Email, But, the experience with the team at Veterans United left all those other lending companies far behind. I am glad that I made the decision to go with Veterans United Home Loans.

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend

The quick service, easy and secure access to the online forms was awesome! The fact that we live a distance away from the actual business, That we could get a lot of this done on our time without having to come into an office every single time to update something or sign for something. Again major kudos to the overall experience.

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Loan Officer: Sam Sexauer

NMLS# 1025352

5 out of 5 Stars
Would Recommend

This loan was started by NLC. I found out about 30 days into the process how incompetent they were. I switched to Veterans Untied after about 60 days of stress. In 28 days Veterans United had us at closing.My hat is off to you. Thank you for your determination and confidence.Grand slam for my lending team!

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
Would Recommend
Photo submission from Donald M.

Dan and Aaron were very helpful and understanding. Their help was outstanding.

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

4 out of 5 Stars
Would Recommend

Loan Officer: Tom Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

Nick Schuster and his staff were all wonderful! Nice to talk to. Never seemed annoyed. Easy to contact, professional, and understanding!

Branch Manager: Nick Schuster

NMLS# 9616

4.5 out of 5 Stars
Would Recommend

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Loan Officer: Bruce Chubick

NMLS# 9774

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Choi

NMLS# 34787

3 out of 5 Stars
Would Recommend

Loan Officer: Bruce Chubick

NMLS# 9774

4 out of 5 Stars
Would Recommend

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend

Everything was well explained and the transaction went smoothly

Loan Officer: Matt Istwan

NMLS# 1565050

4 out of 5 Stars
Would Recommend

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend

Sydney and Samantha were rockstars to work with, also Shawn from lighthouse. Everything was unbelievably easy.

Loan Officer: Sydney McFall

NMLS# 1113548

4 out of 5 Stars
Would Recommend

Loan Officer: Mason Maddox

NMLS# 314123

4.5 out of 5 Stars
Would Recommend
Photo submission from Brian L.

Very friendly and knowledgeable. Made the process a lot less stressful for us

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Can be a grueling process but you work them, they return you results. Have patience,,,,, that's key

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend

Loan Officer: Bruce Chubick

NMLS# 9774

5 out of 5 Stars
Would Recommend

Loan Officer: Jess Vomund

NMLS# 979223

5 out of 5 Stars
Would Recommend

Branch Manager: Nick Schuster

NMLS# 9616

4.5 out of 5 Stars
Would Recommend

Loan Officer: Evan Capowski

NMLS# 1493023

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Worthington

NMLS# 1563972

3.5 out of 5 Stars
Would Recommend

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Loan Officer: Jacob Powers

NMLS# 1565057

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