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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

204,964

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
154,069
4
40,447
3
6,647
2
2,064
1
1,737

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Showing all 1,384 home purchase loan reviews from Idaho

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5 out of 5 Stars
Would Recommend

Nick and Kara were at the ready with any questions I had. They were on top of everything and let us know what was happening in the process every step of the way. We even closed early! They were professional, personable and knowledgeable.

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend

Loved all the surprise gifts & how organized the website was; also appreciated the list of utility resources!

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend

Loan Officer: Hannah Liebhart

NMLS# 1884776

5 out of 5 Stars
Would Recommend

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend

Senior Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

they were fantastic would recommend to my friends

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

What capped it all off in the end was the custom table coasters Veteran's united had made for me after I moved in to my house, something little but it was a nice touch after a very nice experience

Branch Manager: Kimberly F. Heinen

NMLS# 389166

4 out of 5 Stars
Would Recommend

Great team. Stay on top of them, occasionally got lost in the sauce but caught up quick. Easy to work with.

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

Loan Officer: Craig Patenaude

NMLS# 1698029

5 out of 5 Stars
Would Recommend

It was a great experience working with my loan team. Everything was virtually seamless and easy. From pre-approval to closing day they were there working hard the whole way through. What an awesome experience. I would definitely use them again.

Loan Officer: Craig Patenaude

NMLS# 1698029

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5 out of 5 Stars
Would Recommend

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend

Hey vets !!
If you’re in the new/ used home market, let United Veterans be your lender!! They know the program and have the resources to take care of you start to finish. Also, ask the difference between “lender’s” fee and “load origination” fees .

Loan Officer: Patrick Dowd

NMLS# 1891349

5 out of 5 Stars
Would Recommend

Excellent to work with. Great responsiveness.

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend

Loan Officer: Craig Patenaude

NMLS# 1698029

4.5 out of 5 Stars
Would Recommend

Branch Manager: Kimberly F. Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend

My experience with Veterans United was OUTSTANDING!! I never imagined buying my first home would be that easy. The staff members were amazing they answered every question I had along the way and they explained to me how each step of the home buying process works so i was never unsure as to what was happening. Kimberly Heinen and Michael King were so helpful from their knowledge of the home buying process and the options available to their outstanding communication with everybody involved with the loan. I would recommend Veterans United to anyone who is looking to buy or sell a real estate property!!!

Branch Manager: Kimberly F. Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

I have already told my friends and co-workers about veterans united and about Amber. I tell them they will not be disappointed. Thank you Amber for all that you did for me that I did not see. You were my wizard of OZ. Truly amazing. Thank you.

Loan Officer: Amber Brown

NMLS# 1137822

3 out of 5 Stars

Go local. Due to the lack of communication within the loan team, my family was packed up for more than 2 weeks before we were able to move. Last week of closing we were still rushing for documents.

Response from Veterans United

William, Your honest survey is very much appreciated and we would like to learn more about your loan process. Information like this improves our ability to assist veterans more efficiently. Although we can not change your loan experience, we can train and inform our team moving forward. We thank you for choosing Veterans United.

5 out of 5 Stars
Would Recommend

As a Veteran who has worked with other VA loan lenders, I highly recommend working with Veterans United because they have exceptional staff who are very good at what they do and really CARE about you! My experience was outstanding because of the people who were assigned to represent me throughout this home purchase process.

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Since this was our first VA loan, the only thing that might have been better is if costs of the loan (ex: the VA loan fee) had been more proactively explained. However, they were explained well after they came up on loan documents. All in all, we enjoyed the open line of communication and transparency.

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend

Veterans United did an outstanding job on my home buying purchase

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend

Loan Officer: Donald Webber

NMLS# 892467

3.5 out of 5 Stars
Would Recommend

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend

Loan Officer: Mary Jacobi

NMLS# 840760

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See all 204,964 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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