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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

167,984

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
124,129
4
34,802
3
5,776
2
1,780
1
1,497

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Showing all 1,143 home purchase loan reviews from Idaho

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5 out of 5 Stars
Would Recommend

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

This is the second time I've gone through veterans united. Both times it seems to be streamlined and a very quick process compared to the other loan companies I've used. Your always in the know and never left in the dark during the whole process and the loan teams are always quick to respond to any questions.

Loan Officer: Jason Polk

NMLS# 1748681

5 out of 5 Stars
Would Recommend

Ask for Danielle Genz!

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

Loan Officer: Bo Clapp

NMLS# 1599128

5 out of 5 Stars
Would Recommend

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

From the very start of the process, we knew we had the best team to get us thru.

Branch Manager: Kimberly Heinen

NMLS# 389166

4 out of 5 Stars
Would Recommend

Branch Manager: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend

Great team work, very knowledgeable, always willing to help.

Loan Officer: Bo Clapp

NMLS# 1599128

5 out of 5 Stars
Would Recommend

The entire process was easy and smooth and fast. The online interface is extremely user friendly!

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend

I could not recommend more highly the staff of Veterans United. They overcame every obstacle and did it with positive attitudes. So glad God directed us to their doorstep.Do not shop any further as they are the company you need and want.

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend

Out of all the decision you will need to make in buying a home, this is a no brainer! Outstanding team that achieved outstanding results! I could be happier!!!

Loan Officer: Ryan Odneal

NMLS# 1838122

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Loan Officer: John Sullivan

NMLS# 1098699

0.5 out of 5 Stars

I can't recommend Veterans' United Home Loans. We received pre-approval for our loan and started building our home 9 months ago. Veterans' United delayed our closing date twice on the same week were supposed to be closing. As a result, we had to reschedule movers and appliance deliveries twice. We were stuck having to reassemble furniture and unpack as we have 3 small children. Both delays were caused by Veterans' United and they were not the least bit apologetic. When we were finally able to move into our home we met our neighbors who also secured their loan with Veterans' United. They had the exact same experience and their closing date was also postponed twice. For a company that is supposed to support veterans and their families, they showed me they could care less about their clients.

Response from Veterans United

We appreciate what you've shared with us Robert. Financing a home while it is being built can lead to some unforeseen delays. We do our best to set the proper expectations and to communicate any and all changes with our Veterans. We'd like to know more about your personal experience so we can look for areas to improve. Please reach out to our Client Advocate team to discuss how we can improve.

5 out of 5 Stars
Would Recommend

I wholeheartedly recommend Vetrans United for you next mortgage. They make the process so easy. My team was the best! From start to move day was less than one month! Everyone was kind, funny,and genuinely interested in a good outcome.

Loan Officer: John Sullivan

NMLS# 1098699

4.5 out of 5 Stars
Would Recommend

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

She worked with me all the way and had shown me a number of homes.. Some did not suit mt needs and others I lost out to on offers by other buyers. And then finally we found just the right one. I am in the process of moving in now. I still have a lot to do. Looking forward to making this "my" home !!!! Many thanks to everyone !!!

Loan Officer: Danielle Grefrath

NMLS# 1698464

4.5 out of 5 Stars
Would Recommend

Loan Officer: Joe Choi

NMLS# 34787

4.5 out of 5 Stars
Would Recommend

I would highly recommend working with Fahad Abdul as your loan agent.

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend

They were a great team to work with and very professional and knowledgeable with the VA requirements for a home loan.

Loan Officer: Kyle Gardner

NMLS# 1203784

4.5 out of 5 Stars
Would Recommend

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

you want it to be easy ? go with these people.

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend

Loan Officer: Rick Bridgman

NMLS# 98981

4 out of 5 Stars
Would Recommend

They walk you through every aspect of your purchase experience and they don't mind answer any questions you have, even if you feel frustrated at times with the process of purchasing a home

Branch Manager: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

4 out of 5 Stars
Would Recommend

Loan Officer: Laura Christie

NMLS# 1126723

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See all 167,984 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.