I worked with Lisa Reese and Jessica and they were the most amazing two women in the world to work with and definitely made my first time home buying a great experience.
The Veteran's United Team helped me close on a house in just 2 and a half weeks so I would have somewhere to live before starting my new job. The entire team was excellent and I highly recommend them for anyone looking to buy a house!
Both Damien and Crystal were outstanding they kept me updated on every step of process their entire team was great.
Michelle and the staff were amazing! They were so patient and helpful during the entire loan process. The guidance and assistance provided was outstanding!
Very pleasant and easy
Process went very smooth
It was well done.
I believe the best thing was the lack of feeling stressed. Veterans United and especially the great people working on my loan made every aspect easy and always came off very friendly and approachable. I knew that if any type of question came up, Ryan Herman would be there to answer as well as the rest of the team. You guys made this experience a one-of-a-kind memory for not only myself but my son as well.
very friendly and helpful.
Poor communication, rarely returned phone calls too often communicated the wrong info, unreliable, didn't reach out for multiple days when problems arose
Response from Veterans United
Anthony, thank you for sharing your feedback letting us know about your experience. While we cannot make up for the experience you had, it is important that delivering excellent communication remains a top priority for our team. A member of our Client Advocate team is contacting you for more information and looking for ways we can improve.