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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

115,930

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
99,480
4
12,974
3
1,942
2
869
1
665

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Showing all 3,258 reviews from Illinois

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5 out of 5 Stars
Would Recommend

Loan Officer: Joseph Dik

NMLS# 1661888

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jerry Simons

NMLS# 1378656

4.5 out of 5 Stars
Would Recommend

Everyone I worked with at veterans United was very professional and helpful.

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Loan Officer: Tina Guerra

NMLS# 465979

4 out of 5 Stars
Would Recommend

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend
Photo submission from Mark J.

Had a great experience overall with Jeffrey and Shan. They were very attentive to my concerns. Jeffrey bent over backwards to make sure I could get the home I wanted.

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
Would Recommend

I found the entire team to be friendly and committed to helping me achieve my goal of home ownership. They provided me with all the information and guidance I needed in a very professional yet personable manner. I would highly recommend them to my family and friends!

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Samantha Walker

NMLS# 1122751

5 out of 5 Stars
Would Recommend

Loan Officer: Carma Bittle

NMLS# 1366915

4.5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

I wouldn't use anyone else. They are awesome!

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: Sara Hribik

NMLS# 1287837

4 out of 5 Stars
Would Recommend

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Beahan

NMLS# 181325

3.5 out of 5 Stars
Would Recommend

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend
Cory Wagle

I believe the best thing was the lack of feeling stressed. Veterans United and especially the great people working on my loan made every aspect easy and always came off very friendly and approachable. I knew that if any type of question came up, Ryan Herman would be there to answer as well as the rest of the team. You guys made this experience a one-of-a-kind memory for not only myself but my son as well.

Loan Officer: Kevin Reichert

NMLS# 43302

4 out of 5 Stars
Would Recommend

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend

There wasn't ever a time that I felt overwhelmed or undervalued, even close to the end I knew we were in good hands

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend

Everything went very smooth and quick and it took less time than we thought to close than we thought

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

We liked that we had a whole team to help us along the process. We hand multiple people to contact throughout the process and help each step of the way! We love Veterans United for helping us make our dream come true with an amazing house!

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Responses to all my questions were so quick and helpful!

Loan Officer: Mary Jacobi

NMLS# 840760

5 out of 5 Stars
Would Recommend

Aaron Heyes was available to answer all questions and concerns. Veterans United's technology to upload, sign & track documents made the process seamless.

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend

Both Daniel and Becca provided outstanding professional service through out the process. Even when the process became frustrating for me, they maintained their professionalism.

Loan Officer: Daniel Burke-Aguero

NMLS# 1493951

5 out of 5 Stars
Would Recommend

Everyone i worked with were great. Amazing experience on my first time home purchase.

Loan Officer: Jeremy Carver

NMLS# 1455590

5 out of 5 Stars
Would Recommend
Ramona C

I would like to thank VU for the outstanding home buying team assigned to me. Leanna Moss, Kendra Ford, and Debra Johnston are the best. These three ladies were there for me every second of the process and made this the best home buying experience ever. I would recommend VU and their team of professionals to any veteran interested in purchasing a home.

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Very professional and at the same time very down to earth when it came to explain some of the terminology that I questioned.

Loan Officer: Chris Holdman

NMLS# 369923

3.5 out of 5 Stars
Would Recommend

There were times when things became very stressful, unforturnately you could not ever call the transaction coordinator. I do not understand why you are given a phone number, but when you call the voice mail states the person does not take any calls. email worked however.

Loan Officer: Kody Gilbow

NMLS# 192566

4 out of 5 Stars
Would Recommend

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Sadich

NMLS# 393144

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