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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

121,723

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
104,601
4
13,511
3
2,013
2
909
1
689

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Showing all 505 Navy service member reviews from Illinois

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5 out of 5 Stars
Would Recommend

Loan Officer: Collin Grote

NMLS# 176736

5 out of 5 Stars
Would Recommend

Absolute pleasure to work with. It took 2 years for me to qualify for a mortgage and they were helpful and patient with me throughout. The team is fantastic!

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

They are very knowledgeable and helpful. Made the homebuying process easy

Loan Officer: Matthew Etling

NMLS# 902132

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Cowan

NMLS# 1599553

5 out of 5 Stars
Would Recommend

Loan Officer: Clint Hamilton

NMLS# 1224235

4.5 out of 5 Stars
Would Recommend

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Tony Boussad and Jason Brown were excellent in handling my loan

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend

Loan Officer: Jared Albach

NMLS# 1279680

3.5 out of 5 Stars
Would Recommend

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

There wasn't ever a time that I felt overwhelmed or undervalued, even close to the end I knew we were in good hands

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend

Aaron Heyes was available to answer all questions and concerns. Veterans United's technology to upload, sign & track documents made the process seamless.

Loan Officer: Aaron Hayes

NMLS# 1144691

4 out of 5 Stars
Would Recommend

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Jahnsen

NMLS# 28144

4 out of 5 Stars
Would Recommend

Loan Officer: Zach Kieffer

NMLS# 1025330

4.5 out of 5 Stars
Would Recommend

Loan Officer: Mary Jacobi

NMLS# 840760

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Almazan

NMLS# 1282293

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Carver

NMLS# 1455590

2 out of 5 Stars

I informed my loan officer from the beginning that I planned on making a down payment for our home purchase. This information was not forwarded to the transaction coordinator. The initial loan estimate reflected 0% down payment in turn showing the full cost of the VA funding fee. Our down payment was over 10% thus providing a 1.25% funding fee.

Loan Officer: Marcus Jones

NMLS# 1312398

5 out of 5 Stars
Would Recommend

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

Loan Officer: Andrea Rice

NMLS# 1123296

4.5 out of 5 Stars
Would Recommend

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

Everything that was ever said on why you should go thru the VA was all true!!! It is a great program for veterans they deserve hiw easy the process really is.

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

Loan Officer: Chrystal Franks

NMLS# 1661479

5 out of 5 Stars
Would Recommend

Mike and his team did an outstanding job with my loan from start to finish.I definitely would work with them again if needed.

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

On top of my needs from the very start and anytime I emailed or called thereafter! Anyone that I spoke with was very knowledgeable of my account and my particulars of house-buying needs. Jake has a great team member in Brooke! They both deserve a raise!

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

We started out in the Light House Program working with a gentleman named Thad. Thad was all around great and supportive and gave us the confidence and steps that we needed to take in order to get our credit to what it needed to be. His understanding and communication allowed us come up with a game plan, reach out to him along the way, and successfully get us to the next in our home buying process. Following Thad's steps that he mapped out for us our credit was where it needed to be in half of the time that we expected! I don't think we would be in our new home today and this quickly, if it wasn't for Veteran's United. We couldn't be more grateful for this whole experience

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

Very helpful people. Thank you Alen and Morgan for making my dream come true.

Loan Officer: Morgan Evans

NMLS# 844090

5 out of 5 Stars
Would Recommend
Photo submission from Christopher C.

The experience was very helpful.

Loan Officer: Chad Werner

NMLS# 1100523

5 out of 5 Stars
Would Recommend

Loan Officer: Nichole Barber

NMLS# 1275878

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See all 121,723 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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