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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

205,520

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
154,498
4
40,546
3
6,661
2
2,069
1
1,746

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Showing all 5,145 home purchase loan reviews from Illinois

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4.5 out of 5 Stars
Would Recommend

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend

Our loan process went very well....and that is because of the true concern that the entire Veterans United staff provided during the process.Thanks again,
Bob and Kathy D.

Loan Officer: Samantha Buckridge

NMLS# 1116562

5 out of 5 Stars
Would Recommend

I could not be happier with my experience with VU and the great people I worked with.

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend
Photo submission from Stephanie S.

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

Very smooth and easy process during this difficult (covid-19) time. Thank You

Loan Officer: Matthew Lucas

NMLS# 1027457

4.5 out of 5 Stars
Would Recommend

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend

When they hire an inspector they should make sure he knows how to do a good job.

Loan Officer: Steve Hopper

NMLS# 1493953

4.5 out of 5 Stars
Would Recommend

Great team....

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

A very wonderful experience never stopped be forgotten!

Loan Officer: Tyler Billington

NMLS# 361376

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5 out of 5 Stars
Would Recommend

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Would Recommend

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Loan Officer: Jared Albach

NMLS# 1279680

5 out of 5 Stars
Would Recommend
Photo submission from Adam L.

I enjoyed it. Takes me back to basic training - tell you what to do, do it, get results.

Loan Officer: Zachary Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

This is our second time purchasing our home with Veterans United and we are super happy. They are amazing!!!!

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

For my first time in the market and purchase, Veterans United made my experience memorable. Kelly and Brett did a phenomenal job communicating and guiding me through the process!

Loan Officer: Kelly Adkins

NMLS# 1604527

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

Having Veterans United helping me with my first home, was an awesome experience.. I recommend every veteran take advantage of the outstanding service they provide.. I could not have did it alone, and am glad they were by my side...

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend

Loan Officer: Brad Strubel

NMLS# 1392166

2.5 out of 5 Stars
Would Recommend

Loan Officer: Phil Stroessner

NMLS# 1092882

4.5 out of 5 Stars
Would Recommend

Loan Officer: Rusty Burney

NMLS# 1862380

5 out of 5 Stars
Would Recommend

Tyler did a great job getting me through all the paperwork. All I had to do was initial my documentation. Very friendly and professional!

Loan Officer: Terri Behrens

NMLS# 1122291

3 out of 5 Stars
Would Recommend

Although we have been in a pandemic since I started this process, my expectations were to be expected knowing the staff were working from home. This was definitely a long journey and a lesson learned.

Response from Veterans United

Michael, we value your feedback. A member of our Client Advocate team has attempted to reach you and we invite you to connect with us further. Discussing your experience and learning how we might look to improve is part of our commitment to provide outstanding customer service.

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend
Photo submission from Chandra S.

My experience with Veterans United was amazing. Todd and Ben were amazing to work with. I would recommend Veterans United to all veterans.

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

I had looked, considered other places in turn a resource for buying my home, but after my research, my final decision was VU because, me being a Veteran, they would be my best choice hearing, and looking at their product, and they are patient to.

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend

thank you guys for helping me with my home.

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars
Would Recommend

I totally recommend all veterans to Veterans United. I found out that if I sale my house and another veteran buys it, they will reap the same APR as me.That is awesome

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend

Great experience. Very knowledgeable and easy to work with.

Loan Officer: Alex Herbel

NMLS# 182159

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More Reviews

See all 205,520 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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