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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

108,766

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
93,082
4
12,360
3
1,863
2
836
1
625

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Showing all 271 Navy service member reviews from Indiana

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5 out of 5 Stars
Would Recommend

Our experience with Veterans United was great from the time we began the approval process all the way to closing. Everyone person from Veterans United that Susan and I talked to whether it was over the phone or via e-mail was professional, courteous, and knowledgeable. High marks across the board for everyone there at Veterans United!

Loan Officer: Mary Jacobi

NMLS# 840760

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Very helpful and made the whole process a breeze!

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

Quite easy to work with

Loan Officer: Matthew Etling

NMLS# 902132

5 out of 5 Stars
Would Recommend

Loan Officer: Samantha Buckridge

NMLS# 1116562

5 out of 5 Stars
Would Recommend

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Would Recommend

Mary and her team are great purveyors of customer service. I feel like a family member the way I've been treated. I am very pleased with the loan I received and I look forward to a productive relationship with Veterans United in the future.

Loan Officer: Mary Jacobi

NMLS# 840760

5 out of 5 Stars
Would Recommend

Loan Officer: Samantha Walker

NMLS# 1122751

4 out of 5 Stars
Would Recommend

Loan Officer: Nick Hermann

NMLS# 43151

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: DJ Leverton

NMLS# 1407046

5 out of 5 Stars
Would Recommend

Very easy to apply, work with, and correct information was supplied.

Loan Officer: Jon Beahan

NMLS# 181325

2 out of 5 Stars

I wish I could but can't recommend. Although there was good information and most of it fast, the inaccurate requests caused me to submit information incomplete causing the agents to ask for more a second time. Their absences caused lack of communication between team members filling in, and just before closing found out my second VOE was incomplete and was forced to drive back into work on a day off I took for closing to reset the myBiz request, again: just before closing. This should have been confirmed the night before. I could easily have gotten up early and drove in for the same reason. Duplication of requests for information, etc. In consideration of your Review our Performance, I believe this whole procedure was slightly below average.

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Newberry

NMLS# 920498

4.5 out of 5 Stars
Would Recommend

Loan Officer: Dan Davis

NMLS# 59622

4.5 out of 5 Stars
Would Recommend

Loan Officer: Janeanne Stephens

NMLS# 149718

4 out of 5 Stars
Would Recommend

If there credit needed a little repairing then I would recommend family and friends because I think the lighthouse program is a game changer.

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
Would Recommend

It was pleasure to work with such a fine team of professionals in home buying and refinance field.

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend

The comunication was great, such great team work

Loan Officer: Craig Brumfield

NMLS# 857001

4.5 out of 5 Stars
Would Recommend

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

Both Hunter and Samantha were extremely helpful and gave me answers to questions quickly. Because of this the whole process seemed to go extremely smooth.

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

Leah was great from the first phone call. I explained my situation and what I wanted she told me what I needed to do and she took care the rest.

Loan Officer: Leah Maloney

NMLS# 1374288

4 out of 5 Stars
Would Recommend

Loan Officer: Dan Hopkins

NMLS# 1525090

4.5 out of 5 Stars
Would Recommend

They were really good occasionally took a day or 2 get back with me but they were always accommidating

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

Jared Wilmes and Brandi did an awesome job.

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend

The ENTIRE TEAM was GREAT!!! They always checked on me and made sure I was aware of any requirements. It was SO EASY because they made it that way. I am truly grateful for everything they have done for me and my family! Thank you Lindsey James, Amelia Keller and Anna Stout!!!My only question: is there a higher rating than 10???

Loan Officer: Lindsey James

NMLS# 1374324

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