From start to finish the team made this big process very simple and took away all the stress.
Jumping though to many hoops. Last min. BS items, no commucation till the min. To many closing dates not keep.
Response from Veterans United
Kenneth, we value your feedback. A member of our Client Advocate team has attempted to reach you and we invite you to connect with us further. Discussing your experience and learning how we might look to improve is part of our commitment to provide outstanding customer service.
The process was broken down in sections so that it didn’t seem so overwhelming. I also liked the videos and additional information that was contained on the website. I especially liked the mortgage calculator.
Everyone I dealt with was pleasant and friendly and considered my loan a high priority. I appreciate the efficiency and accuracy of my loan.
Our loan officer and her team helped us with everything throughout the loan process.
If it was not for you all and the credit repair program this dream would have never came true .
Jeremy Carver was very helpful in every step of the process. He kept me up to date on what needed done and explained things to me as needed. I am a first time homebuyer so this was a little nerve wracking. He made it a very smooth process!
When it comes to VA loans there is no company better and I should know as I worked with seven different financial institutions before working with Chris at veterans United home loans.