I don't think you would find a better organization to work with like this one. I would suggest atleast trying them out. You won't regret working with them.
I’m a Viet Nam vet who has bought and sold many house since my 1st one in 1977 and by far this was the easiest buying experience I’ve been through and I attribute it to the VETERANS UNITED TEAM. Buy the way thanks for the doormat; looks 👍
The team at Veterans United were very helpful. I only had small times where I was unsure of what I should be doing or if the loan process was going smoothly.
Overall, we felt like Eli, Kaitlyn and Courtney were a dream team. I couldn’t have asked for a better experience. This PCS has been a nightmare, the only easy part of it was the house buying!
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My experience was wonderful…I am so glad I chose them …..
My loan officer was the best. She had faith when I didn’t. I’m glad Aimee put up with me and my attitude when I had doubts. She was very knowledgeable and HONEST!!! My husband and I appreciate her very much. I highly recommend her and wish I could do/give her more. Aimee made my experience a lot better. I’m glad I trusted her to get the loan sealed!!!
I had a bumpy ride due to costs... They stuck with me and got it done... 5 stars...
Outstanding support from everyone with VU. They made my housing process easy letting them handle all the importance tasks.
I've had a lot of friends that have recently bought a home with other companies and I've heard horror stories from them about getting a home loan. My experience has been nothing but amazing! Brandon and his team are the best! Connie has been amazing as my realtor and I couldn't have asked for a better team! They are 10/10 I highly recommend!
Veterans United is a large organization with a lot of resources but very poor cooperate practices. The overall failure to communicate between the loan team and underwriting team nearly caused my family to lose the contract on our house 24 hours before closing. My realtor told me if I ever use this company again he would not represent me, and I agree. Veterans are better off working with a local bank that cares about people and their homes, who will treat you like a person rather than a number.
Response from Veterans United
Grant, we thank you for sharing your feedback openly and for giving us an opportunity to learn more about your experience. One of our Client Advocate team members has already begun to research your comments, and we will be contacting you soon for more information. Team work is essential to our ability to deliver exceptional service and we have established means to prevent experiences like yours. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience.
It's been a great experience working with Veterans United. It's been my privilege to be able to work with them. Each and every one of them worked really hard in assisting me in my quest to find a home.