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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

129,379

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
111,291
4
14,281
3
2,116
2
963
1
728

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Showing all 2,180 home purchase loan reviews from Kentucky

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4.5 out of 5 Stars
Would Recommend

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

They care about how your experience is and aim to make it as easy and stress free as possible

Branch Manager: Renee Young

NMLS# 546173

5 out of 5 Stars
Would Recommend

Loan Officer: Taurean Williams

NMLS# 1599236

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars
Would Recommend

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend

*An honest opinion from a real person*

My first home buying experience was great! Literally the hardest thing I had to do through the whole process was making the decision to contact Veterans United. Everything seemed great, but the idea of getting my loan through some online organization seemed a little questionable to me. I was far from disappointed. They did everything. I was assigned a Loan Officer and they even put me in contact with a trusted Realtor in the area I wanted to move to. Everyone worked around me and helped me. Everyone stayed in contact with me through the whole process and walked me through everything I needed to complete. I was literally given an online checklist. I did my part quickly and didn't have to stress about Veterans United or my realtor to doing the same. It was a breeze. I would choose them over and over again. Yesterday I closed on time and moved into my new home with my wife and 3 children. I could not be happier with the experience. If you're going to buy a home, use Veteran's United.

Loan Officer: Sam Carmack

NMLS# 1524886

5 out of 5 Stars
Would Recommend

Very easy process as long as you do your part and complete all your to do’s in a timely fashion. You will find that Veterans United will be with you through the entire loan process.

Loan Officer: Scott Houin

NMLS# 1245877

4.5 out of 5 Stars
Would Recommend

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

The use of web based (Internet) file uploads of required documents made the loan process efficiently streamlined. Documents could be signed online which made it much easier than FAXES or mailing. Most of the loan was completed from my smart phone while I was mobile.

Loan Officer: Matthew Etling

NMLS# 902132

5 out of 5 Stars
Would Recommend

Seriously the best decision I've ever made. This whole home buying experience was great. I got my first home yesterday and couldn't be more satisfied.

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

Branch Manager: Renee Young

NMLS# 546173

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Deleeuw

NMLS# 860610

4 out of 5 Stars
Would Recommend

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Burke-Aguero

NMLS# 1493951

5 out of 5 Stars
Would Recommend

Easy and fast. Can’t say much more then that. After hearing all the horror stories about house buying I was a bit worried. Now after this experience I think if it has to be done again I will be using Veterans United.

Loan Officer: Janeanne Stephens

NMLS# 149718

4 out of 5 Stars
Would Recommend

Overall process was quick and efficient. Ask up front what documents, etc. will be needed for the process and have them ready. Ask for the expected timeline and expected day to close, this helps keep you on track, as well as, gives you time to shop around for housing insurance.

Loan Officer: Steve McMichael

NMLS# 616056

5 out of 5 Stars
Would Recommend

Bar none, the best home buying experience EVER! We highly recommend Steve and Veterans United to any veteran looking to purchase a house. A+++ SERVICE!

Loan Officer: Steve McMichael

NMLS# 616056

5 out of 5 Stars
Would Recommend

They are great to work with!

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Without Veteran's United, I don't know if buying a home would have been a possibility for me. But thanks to all of their help and hard work the process was virtually painless and now we are homeowners for the first time. It's changed my family's life. I couldn't be happier. Thanks VU!!!

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

Marty was fantastic! He was very responsive and answered all my questions immediately, or got back to me quickly if he had to find the answer. He was the best part of my home buying experience.

Loan Officer: Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend

Overall great experience

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend

I don't know if it would have gone thru with any other co..

Loan Officer: Steve McMichael

NMLS# 616056

5 out of 5 Stars
Would Recommend

Working with Veterans United was so easy!! The team in Elizabethtown, KY really takes pride in their jobs and has their customers' best interests at heart. Thank you so very much and God bless you all!! 🤗

Loan Officer: Steve McMichael

NMLS# 616056

5 out of 5 Stars
Would Recommend

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend

I would recommend Veterans United to any veteran looking to buy a home. They made the process as easy as they could. They kept in touch almost daily. and let me know the step i needed to take.What i thought could have been a nightmare turned out to be a dream come true. We are extremely happy in our new home.

Loan Officer: Adam Underwood

NMLS# 398146

3.5 out of 5 Stars
Would Recommend

Branch Manager: Renee Young

NMLS# 546173

5 out of 5 Stars
Would Recommend

If you are looking for a great experience, look no further. Steve and Veterans United were speedy, accurate, and great to work with.

Loan Officer: Steve McMichael

NMLS# 616056

4 out of 5 Stars
Would Recommend

Loan Officer: Jeff Fox

NMLS# 1599115

5 out of 5 Stars
Would Recommend

Great experience overall

Loan Officer: Steve McMichael

NMLS# 616056

3.5 out of 5 Stars
Would Recommend

Loan Officer: Steve McMichael

NMLS# 616056

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See all 129,379 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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