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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

183,259

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
136,409
4
37,183
3
6,166
2
1,891
1
1,610

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Showing all 304 Navy service member home purchase loan reviews from Kentucky

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5 out of 5 Stars
Would Recommend

Loan Officer: Danny Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

Eric and his team were amazing throughout my home buying process. I highly recommend Veterans United!!! I never thought I would own my own home and now I am living the American dream. I cannot say enough good things about Veterans United!

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Branch Manager: Renee Young

NMLS# 546173

5 out of 5 Stars
Would Recommend

Loan Officer: Laura Christie

NMLS# 1126723

5 out of 5 Stars
Would Recommend

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

I cannot say enough about David Kitchen and Andrew Nelson. Man what a team. These two were very helpful and made this home buying process as pleasant as possible. If I am ever in the market for real estate, I would love nothing more than to deal with these two super individuals.

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars
Would Recommend

Loan Officer: Damien Shafer

NMLS# 449799

4.5 out of 5 Stars
Would Recommend

My loan officer made our experience an easy an understandable process.

Loan Officer: Matt Marstall

NMLS# 1247522

4.5 out of 5 Stars
Would Recommend

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

Loan Officer: Stuart Timmerman Waters

NMLS# 1085398

4.5 out of 5 Stars
Would Recommend

Veterans Home Loan is a professional courteous organization.

Loan Officer: Jake Ford

NMLS# 1599245

3 out of 5 Stars

The lender and information required to complete a he process was very upsetting and lack of Punctuality was disturbing waiting to the last To give my closing cost was inappropriate. Their lack of military processes Ellie asses allotments and having to explain where my allotment is going was just stupid. Your name is veterans United it seems like you guys have a lack of veterans information. Thank you But overall I did buy a house in little over a month That was awesome

Response from Veterans United

Jason, thank you for taking time to share your valuable feedback. We appreciate the opportunity to research your experience further and learn more about the ways we might improve for the next customer. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience.

3.5 out of 5 Stars
Would Recommend

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Loan Officer: Brendan Wilson

NMLS# 362532

5 out of 5 Stars
Would Recommend

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend

Very professional and really knows the mortgage business. Extremely helpful.

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
Would Recommend

Loan Officer: Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Loan Officer: Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend

Veterans United was amazing all around- high recommend to all veterans!

Loan Officer: Forest Nenninger

NMLS# 1284729

4.5 out of 5 Stars
Would Recommend

Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
Would Recommend

I could have easily used NFCU or USAA in my home buying process. I am beyond glad that I went with Veterans United. From the loan staff (Katie/Patty/Katie), to them finding me a realtor it was a truly painless experience. They were there for me and answered every question I had along the way. I am beyond pleased with the whole process.

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend

They work with you in every part of the process to get you qualified for your loan wonderful people to deal with

Loan Officer: Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend

Veterans United made the process of buying a new home a great experience. I would recommend Veterans United to any veterans looking for a lender that will take care of them from start to finish with great service!

Loan Officer: Matthew Etling

NMLS# 902132

5 out of 5 Stars
Would Recommend

Working with Veterans United and their commitment to get the process of buying a home was one of the best experience I had in buying anything they made it easy , great atmosphere and always there when you need them .

Loan Officer: Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend

I found it easy to use the secure website. Jessica worked closely with and the "to do" list kept me on track.Thanks

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Veterans United helped us to get our dream home at a great rate! They recommend us to a realtor that was perfect for me and my personality. Veterans United helped us through every step and helped us feel comfortable about each decision. I would highly recommend them to anyone looking to buy a house.

Loan Officer: Jeremy Carver

NMLS# 1455590

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

The whole crew were very helpful and awesome. Michael and Ted kept me updated. But I want to especially thank Crystaline. She was amazing and can’t thank her enough for all the advice she gave me. Thank you all for everything!

Loan Officer: Ted Richardson

NMLS# 743121

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See all 183,259 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.