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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

205,444

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
154,442
4
40,531
3
6,657
2
2,068
1
1,746

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Showing all 1,028 Army service member home purchase loan reviews from Massachusetts

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5 out of 5 Stars
Would Recommend

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

United Veteran's is a blessing in my life.

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

This is a great opportunity all veterans should take advantage of for your service to our
Country.

Loan Officer: Kyle Riggs

NMLS# 1897236

4.5 out of 5 Stars
Would Recommend

Ben and Lauren both did a great job. Very responsive. Ben was very good at responding to my questions. I especially appreciated that he would also put the form I was inquiring into up and would answer questions line by line in detail.The only negative was a non-inhouse third party. Equifax conducted a thoroughly chaotic and unprofessional credit check, They were so unprofessional that I and USAA originally thought that I was being phished.

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

I loved receiving the gift from veterans united (the fancy glasses) - as silly as it may seem, in this time of pandemic, getting a happy gift in the mail was more impacting than i can say. So thank you all.

Loan Officer: Garrett Holzum

NMLS# 1104071

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Perona

NMLS# 1812029

4.5 out of 5 Stars
Would Recommend

Very good team of professionals to work with, I would recommend them in a heartbeat. Josh, Nick, Cynthia and the rest of the team were there all the steps of the way. They made our home buyers process very smooth. Every question or doubts that we had they were there with us all the way. Very happy with our decision. Thank you

Loan Officer: Josh Kaplan

NMLS# 1312511

4.5 out of 5 Stars
Would Recommend

Loan Officer: Nicole Heislen

NMLS# 1469125

5 out of 5 Stars
Would Recommend

As first time homebuyers, I never thought that Veterans United would be so easy to work with. Sarah was from start to finish beyond helpful with every question we had. There agent coordinator Gina got us in my eyes the perfect agent to help us find the home that we were looking for. And the respect they give to veterans is beyond outstanding. THANK YOU VETERANS UNITED

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars
Would Recommend

Loan Officer: Juliana Eckles

NMLS# 1126762

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Join the ranks of our 200,000+ Proud Veteran Homeowners nationwide.

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5 out of 5 Stars
Would Recommend

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Would Recommend
Photo submission from Ibrahim K.

Veterans United was amazing during every process of my home buying experience. Thanks to them I was able to achieve my long time dream of being a home owner. I 100% recommended them.

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Loan Officer: Cam Moore

NMLS# 1604156

2.5 out of 5 Stars

If you want to be sent wrong information, and for them not to know what's going on most of the time, pick Veterans united

Response from Veterans United

Nicolaas. We would like to open the door to discuss your loan process further. Our goal is to never send misinformation to our clients at any time. If you feel the need to discuss further, we encourage you to reach out to our Client Advocate desk to assist you. Thank you

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

You will never regret working with Kyle, he is very detailed oriented and will guide you through every single step of the home purchase process. He is definitely an abolute pleasure to work with!

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
Would Recommend

if I had to do it again this is where I would go and I highly recommend you do the same

Loan Officer: Justin Brinker

NMLS# 1312517

5 out of 5 Stars
Would Recommend

This was the best un pressured and un stressful process ever.
Veterans United Knows how to get the job done .
Use them and you will agree. :)

Loan Officer: Scott Beasley

NMLS# 1249858

4 out of 5 Stars
Would Recommend

Loan Officer: Brad Tweedy

NMLS# 1812017

4 out of 5 Stars
Would Recommend

Loan Officer: Jeff Beasley

NMLS# 1810148

5 out of 5 Stars
Would Recommend

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Loan Officer: Nichole Barber

NMLS# 1275878

2 out of 5 Stars

This company will for sure find you great rates and save you some money in the long run, you just have to be willing to put up with the aggravation during the loan process. They are always on different pages, seems they are never working together and communicating what is needed or not. After several “fights” we finally made it through, closed on our house, and ended up with a great rate! Closing costs were a little high, their origination fee and funding fee is through the roof. If you’re going to work with them just be prepared to but A LOT of work in on your own, stay on top of them, and make sure you get what you deserve!!!

Response from Veterans United

Daniel, Thank you for sharing your comments and we understand the frustration you may have encountered during the loan process. Our Client Advocate team is available anytime during the loan process to ensure excellent customer service We like to open the door for further discussions if you feel the need to move forward. Please let us know how we can assist you further. Thank you again.

4 out of 5 Stars
Would Recommend

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

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See all 205,444 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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