VU has the feel of a family business and I was able to interact with a Loan Officer that truly understood my circumstance - a huge plus!
Your company is awesome! Jason was on top of everything and walked me right through from start to finish. Give that man a raise! I have nothing but praise for your company. Thanks for everything.
Ashley and Kendra were very user friendly and knowledgeable. They kept me informed throughout the entire process, resulting in an easy experience.
The loan officers were great, but underwriting was terrible and petty
We were a little frustrated about the timing for notification for some of our paperwork. At times it seemed as though the underwriter was the one who noticed missed items instead of it being noticed earlier and included with the other paperwork. Overall though we were very pleased with our experience.
Chance Mullins is the MANNN!!!
I could have probably done better with the rate shopping it around, but you guys put it together fairly easily.
The process was easy, the way everything was set up and how persistent everyone was through the process made everything very easy and always having someone there to assist in any way was so very helpful. And the house warming gift of the glasses sent to the new house was definitely a nice added touch to show how much they really care and the amount of professionalism. I would definitely use them again and recommend this to anyone. And I would tell them to request the same staff I received for there loan process.
Veterans United Helped me through all the obstacles when others didn't take the time.
Rikara Brown was our loan officer. I cannot say enough good things about Rikara. I would hire her to work with me in a heart beat. She is very professional and amazingly prompt on calls, emails etc. Loved working with her.
We had a very good experience working with our loan officer, Billy Chard. He was very helpful and making our journey very smooth! We would recommend him and your company to anyone who would need a home loan.
Wonderful, friendly, and informative! Veterans United had all the information I could have wanted and made my experience terrific!!