Amber Brown and Jennifer was phenomenal. Excellent customer service and they made the transition for buying a new home a seamless process.
I think to make things go smother, you need to let the vet.s know that they need to take care of on there computer. Like me I only had limited access to the internet. I had to go over to sisters home to get internet. So I would answer ,when I went on line.
From beginning to end, the team at Veterans United made the entire process seamless and efficient.
With me every step of the way.
Professional, courteous staff who was willing to take calls at anytime and provide assistance to ensure our home purchase was as easy as possible
I should have received the 500.00 dollar referral credit for closing since my reaeaste agent had referred me to you , I was originally going to use va low rates. Thanks
The list of complaints are too many to submit in this box.
Response from Veterans United
Hi Learline, we appreciate the opportunity you have to share about your experience. Thank you for recently contacting our Client Advocate team to share more information giving each of us a chance to learn more.
From start to finish, there was ALWAYS some available to answer our questions and do so quickly and accurately. The process was smooth and much easier than we anticipated.
Very helpful with easying the process, and paper work. Very friendl, and professional..
I was very unfamiliar with the process, the videos were helpful but more personal interactions would be nice.