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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

255,413

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
194,487
4
48,397
3
7,886
2
2,500
1
2,143

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Showing all 5,870 reviews from Michigan

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5 out of 5 Stars
Would Recommend

Loan Officer: Danny Freeman

NMLS# 1721091

4.5 out of 5 Stars
Would Recommend

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend

Adam is the BEST! Professional and courteous. As a first time buyer he was quick to answer all questions, most of the time before I had to ask them. He and his team always responded to issues quickly putting my interests first.
Great people to share this experience with!

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars
Would Recommend

They truly are great couldn't of asked for anything better because they were great. The only trouble that you will have is the waiting but at the end it's worth it

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend
Photo submission from Kurtis C.

Everyone on Rob Deleeuw’s team was amazing! We were able to purchase our home fast and efficiently even with the covid-19 pandemic in effect! We are thankful and grateful for Robs team and everyone that touched our home loan process!

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Stoll

NMLS# 954454

4 out of 5 Stars
Would Recommend

Loan Officer: Madison Yant

NMLS# 1927322

3 out of 5 Stars
Would Recommend

The only reason I put this lower than a 9 is because one of the loan team members dropped the ball with the closing documents. This caused the title company to not get the closing documents until less than 2 hours before the scheduled closing time even though we were cleared to close for over a week. I had tried to figure out the final closing costs for a number of days before closing but was very clearly given the run around and essentially told that they’d be done when they were done. I called a member of the closing team the day before closing inquiring about the closing costs and was told it was almost ready and that I’d be getting a call “very soon” with more details. I never got a call back. Instead my realtor and myself received an E-mail saying that there had been a “hiccup” in the process. The wording said that they had “just found out” but a process had been completed to remedy the situation. This leads me to believe that they were already aware of the problem and chose to not tell me and this is why they emailed instead of called me. This entire situation was extremely disappointing especially considering that the rest of the experience was so positive much to Megan’s credit.

Loan Officer: Megan Crocker

NMLS# 1902220

5 out of 5 Stars
Would Recommend

The Best with amazing service . They do care for us Veterans .

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Jones

NMLS# 1599020

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5 out of 5 Stars
Would Recommend

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

The people in this company from the loan team all the way to Realitor bent over backwards until I was totally happy. They stayed in contact and answered any issues thru closing and all the way until I took possession and even helped find people to help me move!! Being disabled vet and a person with disabilities it really helped a Lot! Thank you!

Loan Officer: Michael Ward

NMLS# 1698429

5 out of 5 Stars
Would Recommend

Fellow veterans. First step is don’t freak out about buying a house veterans United will make the process easy.
Semper Fi

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

Veteran ready, respectful, truly make you feel as if your their Client they just couldn't do with out.

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend
Photo submission from Lisa L.

Buying your first home is stressful. From the minute I called Veterans United home loans they made me feel at ease. Their team goes above and beyond to help you not only finace your home, but they help find the best real estate agent to help you find the home of your dreams. Their whole team took the time to explain everything regarding my VA loan to me. To all my fellow Veterans who are in the process of buying a home, or refinancing a home I highly suggest you call Veterans United home loans. I had a great experience with them and you will too.

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend

Loan Officer: Sean Riley

NMLS# 1519830

5 out of 5 Stars
Would Recommend

Loan Officer: Douglas Lippmann

NMLS# 310771

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

Veterans United is a company dedicated to helping us veterans. I have financed twice through them and had a great experience both times. I highly recommend them to any vet looking to refinance or purchase a home.
My loan officers were very professional, knowledgeable and always prompt on returning calls or emails when I had any concerns or questions. Thank you Veterans United. 🦅🇺🇸

Loan Officer: Leanna Moss

NMLS# 1126212

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Experience first-hand why 194,487 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

This TEAM worked Hard and Fast to accomplish the task...Very Very Happy with All..!!!
Thank You Team !!!
You Made The Journey a Pleasure !!!

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend

This was the easiest refinance ever!

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend

Whatever misconception I have regarding VA home loans, were put to bed. Even my agent was blown away and mentioned he’d like to work with the team (and future buyers).So patient with me and prepared Ryan and his team were.

Loan Officer: Ryan Kawelaske

NMLS# 1698477

4.5 out of 5 Stars
Would Recommend
Photo submission from Timothy A.

Very professional team that worked with my wife and I. They were great people

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
Would Recommend

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend

Loan Officer: Suzie Naeger

NMLS# 1997209

4.5 out of 5 Stars
Would Recommend

It was a pleasant and pain free experience. I guess my only slight complaint was the length of time (it seemed very long) to get an appraisal for the property. But in general super happy with Rett and his team.

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

Loan Officer: Justin Keith

NMLS# 1563990

More Reviews

See all 255,413 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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