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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

210,546

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
158,516
4
41,335
3
6,784
2
2,115
1
1,796

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Showing all 4,386 home purchase loan reviews from Michigan

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5 out of 5 Stars
Would Recommend

Honestly didn’t know that buying a home could be this easy. Veterans united made it nearly painless.

Loan Officer: Nate Bitner

NMLS# 1374361

4.5 out of 5 Stars
Would Recommend

Veterans United made this process as smooth as possible. Being first time homebuyers we were worried about this process. Between are awesome loan officer Monica Casteel and hard working agent Patrick, we were able to close the deal on our new beautiful home!

Loan Officer: Monica Casteel

NMLS# 1933974

5 out of 5 Stars
Would Recommend

Loan Officer: Tony Theberge

NMLS# 1563980

4.5 out of 5 Stars
Would Recommend

Loan Officer: Michael Ward

NMLS# 1698429

4 out of 5 Stars
Would Recommend

Overall I recommend Veterans United for their ease of use system, friendly staff, and how they layout the process in a clear view for the buyer. They make the VA Loan process seamless and they always there to answer questions, regardless if there is a mass virus outbreak.
Pros: Easy to use to-do list, detail information for the entire process and they understand the VA process compared to those who are not familiar
Cons: Different markets have different scenarios and if you want that particular house, you will need to adjust the thinking of zero money down idea. Meaning you might not have to put up money for a down payment but, closing costs and earnest deposit money might be needed.

Loan Officer: Mike Dianics

NMLS# 910759

4.5 out of 5 Stars
Would Recommend
Photo submission from Timothy A.

Very professional team that worked with my wife and I. They were great people

Loan Officer: Clayton Meldi

NMLS# 1564820

2.5 out of 5 Stars

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend

Loan Officer : Bridget Enochs

NMLS# 918180

5 out of 5 Stars
Would Recommend

Loan Officer: Nichole Barber

NMLS# 1275878

2.5 out of 5 Stars
Would Recommend

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend

Loan Officer: Troi Morris

NMLS# 1881961

5 out of 5 Stars
Would Recommend

Carrie was on top of everything and a good communicator. I reccomend her highly.

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend

This is seriously the easiest finance we've been through. From Sam with Lighthouse to help us get the score we needed. To Erica and Sara getting us through some complicated situations easily. Not to mention save us a ton of money. Just fantastic to work with!!

Loan Officer: Erica Haynes

NMLS# 1699489

5 out of 5 Stars
Would Recommend
Photo submission from Helmut F.

To all Veterans, If you want loyalty honesty and respect in finding a home. Veterans United is the only way to go. You are family with VU.

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

Loan Officer: Chace Tuck

NMLS# 1884773

3.5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Loan Officer: Joshua Schultz

NMLS# 896562

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4.5 out of 5 Stars
Would Recommend

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

3.5 out of 5 Stars
Would Recommend

Loan Officer: Shane Lowe

NMLS# 1123167

4.5 out of 5 Stars
Would Recommend

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

No additional comments.

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend
Photo submission from Casey L.

When you start the process you have the momentum and you set the pace your loan officer in his team will keep up with the speed that you move. These people are quick they're efficient they're thorough they do same day responses if not immediate and almost always have multiple solutions to any problem you might encounter on the fly. 100% wonderful, and would strongly recommend. They get involved and arms deep in this whole process as if they were buying the home themselves.

Production Trainer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

1.5 out of 5 Stars

Terrible wouldn't answer phone calls or return calls basically ignored you. Impossible to discuss anything with them.

Response from Veterans United

Richard, We thank you for this honest feedback on your recent loan. We try to remain consistent with our communication skills with all of our clients. We would like to learn more about your experience if you so choose to do so to promote accountability and training where needed. we thank you for your service and for choosing Veterans United.

4 out of 5 Stars
Would Recommend

Loan Officer: Jared Albach

NMLS# 1279680

5 out of 5 Stars
Would Recommend

Never dreamt we would have such great care from you folks, thank you!

Loan Officer: Joel Deiber

NMLS# 1698013

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kris Ball

NMLS# 1373481

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More Reviews

See all 210,546 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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