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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

219,081

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
165,188
4
42,792
3
7,025
2
2,216
1
1,860

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Showing all 2,309 Army service member home purchase loan reviews from Michigan

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5 out of 5 Stars
Would Recommend

Looking for a home and getting approved for a mortgage loan was just so easy with Veterans United. They do all the work, all you need to do is pick out the home you want and in a couple months, you are the new home owner.
It was that easy.
Do yourself a favor and go with Veterans United.

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

Everything went smoothly from start to finish and the Veterans United team were quick to respond to any questions I had along the way.

Loan Officer: Forest Nenninger

NMLS# 1284729

4 out of 5 Stars
Would Recommend

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend

I’m a first time home owner and I couldn’t believe the ease of the whole process!!! I would absolutely recommend this to anyone!

Loan Officer: Nichole Barber

NMLS# 1275878

2.5 out of 5 Stars
Would Recommend

We had a good experience with Joe. He would answer our questions quickly. He also would respond via text, phone call, and email. He responded to things timely.We had many issues with our loan coordinator, Markita Rosenberg. She never called back even when we left multiple voicemails. She never returned calls from Progressive our home owners insurance company. They had to go through me to get questions answered which I feel is extremely inappropriate. She did not give straight answers via email. She did not respond to emails timely. I felt the communication was extremely poor and I was not pleased with that. However, I'm glad we were still able to pse on time.

Response from Veterans United

Ryan, thank you for taking the time out of your day to share this information. It is our goal to provide expert and reliable communication through a dedicated Loan Specialist. We would like to learn more about your experience and find out what may have prevented the process from getting off track. A member of our Client Advocate team is available to you for help improving our service for future customers. Thank you again for your service.

5 out of 5 Stars
Would Recommend
Photo submission from Danny D.

I would recommend Veterans United to anyone wanting to purchase a home with a VA loan. They are the best for a reason. I thought it wasn't going to happen for me and my family. Veterans United worked hard to make sure my family got the home we wanted.

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Almazan

NMLS# 1282293

5 out of 5 Stars
Would Recommend

Loan Officer: Kendall Haun

NMLS# 1708656

4.5 out of 5 Stars
Would Recommend

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend

I recommend everyone contact Veteran's United Home Loans for assistance in getting a Veteran's loan. Top notch professionalism with very personable staff doing a great job!
Leanna Moss and her staff deserve A Very Well Done! Thanks Once Again.
Best Regards,
Michael L. Horsch

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend

Loan Officer: Danny Freeman

NMLS# 1721091

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Join the ranks of our 200,000+ Proud Veteran Homeowners nationwide.

Check My Eligibility →

5 out of 5 Stars
Would Recommend

Loan Officer: Megan Crocker

NMLS# 1902220

5 out of 5 Stars
Would Recommend

This is my second time using Veteran United, Your mortgage team will work hard for you so that you will have limited or zero stress. No other company can compare remotely close to Veteran United and their mortgage specialist, they truly have mortgage loan down to the science. Veteran United will treat you as part of their family instead of a customer or clients.

Loan Officer: Shane Lowe

NMLS# 1123167

4.5 out of 5 Stars
Would Recommend

I had a extraordinary experience with Veterans United and my loan team. the only reason i scored this a 9 is i think more could be done for first time home buyers. As one that approached this with out the knowledge of what to ask when to ask I.E. taking the loan and needing extra for upgrades for the home
J.R.

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

Loan Officer: Carl Zeigler

NMLS# 1884756

5 out of 5 Stars
Would Recommend

Mama always told Me that "buying a home is tedious and aggravating". I've never called my mother a liar but Veterans United make Me want to challenge her claim. Veterans United made the process of home ownership convenient and challenge-free. I faced many obstacles in the process but Veterans United would never let Me give up. I HIGHLY recommend to all veterans to consider Veterans United Home Loans for your home buying process. You will not be disappointed.

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
Would Recommend
Photo submission from Gary M.

I highly recommend Veterans United Home Loans. They extremely helpful and provided guidance through the entire process. I was always updated on each step and what to expect next. Thank you Veterans United.

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars
Would Recommend

Veteran's United made the home buying process simple, efficient, and, dare I say, fun! The decision to buy a home is one thing, but having a dedicated team behind you in the process if priceless. We could not have done it without them!

Loan Officer: Promise Jackson

NMLS# 1125746

4 out of 5 Stars
Would Recommend

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend

Very professional

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

Great organization

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend

Loan Officer: Colin Park

NMLS# 1045574

You're next!

Join the ranks of our 200,000+ Proud Veteran Homeowners nationwide.

Check My Eligibility →

5 out of 5 Stars
Would Recommend

Loan Officer: Brandi Arvidson

NMLS# 1531279

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Buettner

NMLS# 1927309

5 out of 5 Stars
Would Recommend

Loan Officer: Forest Nenninger

NMLS# 1284729

4.5 out of 5 Stars
Would Recommend

They are very professional and actually care about you. They keep you informed and work quickly to correct any issues.

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

The process is very easy

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend
Photo submission from Branden S.

Those concerned about the time frames of a VA loan need not to worry. I know experiences may vary, but my entire process; from getting my pre-approval was 35 days. That is including things that were out of Veterans United's control. Otherwise the timeframes could have possibly been even less. Thank you again Chrystal Franks, her team, and Veterans United.

Loan Officer: Chrystal Franks

NMLS# 1661479

5 out of 5 Stars
Would Recommend

Loan Officer: Kollin King

NMLS# 1375182

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend

My experience with Veterans United was simply outstanding. The real estate agent, Karen Walls was an expert who handled everything perfectly. Rob Hayward was on top of things every step of the way, keeping us informed and moving the process along expertly. I would go to battle with this team anytime.

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend

I thank you so much for your help on loan. You folks are wonderful team.

Loan Officer: Sydney McFall

NMLS# 1113548

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See all 219,081 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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