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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

190,200

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
142,122
4
38,173
3
6,309
2
1,948
1
1,648

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Showing all 59 Air Force service member refinance loan reviews from Michigan

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5 out of 5 Stars
Would Recommend

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

Fantastic experience and very helpful team

Loan Officer: Keegan Magee

NMLS# 58232

5 out of 5 Stars
Would Recommend

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

This is the second time utilizing Veterans United. The team was great both times.

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

Loan Officer: Allison Basnett

NMLS# 824203

4.5 out of 5 Stars
Would Recommend

Loan Officer: Todd Dowell

NMLS# 924529

5 out of 5 Stars
Would Recommend

Loan Officer: Doug Lippmann

NMLS# 310771

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ben Long

NMLS# 1099960

3.5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Henry

NMLS# 186485

4 out of 5 Stars
Would Recommend

A few times procedures needed to be explained better. Requirement of spouses' signature, when she wasn't on the loan or the title. Who was supposed to be responsible for certain expenditures, and the need of certain documents prior, during and after the loan was closed.

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

4.5 out of 5 Stars
Would Recommend

Brittany was great! very pleasant and knowledgeable. I feel safe with Veterans United.

Loan Officer: Brittany Gladish

NMLS# 1072202

5 out of 5 Stars
Would Recommend

I had a great experience with veterans United home loans. They made the refinance process easier than I thought it would be.

Loan Officer: Joe Peterson

NMLS# 1275877

5 out of 5 Stars
Would Recommend

Process was very easy, was able to contact my loan specialist every time I needed to, and communication was never an issue.

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend

Loan Officer: Doug Brady

NMLS# 863095

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend

Doug and Michelle made this experience go very smoothly with minimal hiccups. They were extremely thorough and ensured all my questions were addressed. Great experience!

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

My loan officer Aimee was just the greatest throughout the entire process.

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Cannon

NMLS# 987691

4.5 out of 5 Stars
Would Recommend

Excellent process, good communication and would absolutely use VU again.

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

As a retired Mortgage Broker, I can easily say that your company exceeded my wildest expectations. Your staff is well qualified and communicated their needs very well.

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Loan Officer: Ashleigh Quinn

NMLS# 342058

5 out of 5 Stars
Would Recommend

highly skilled and works with great care

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Alex has always been upfront and very transparent in all of my dealings with you. I feel he always has my best interest first.

Loan Officer: Alex Herbel

NMLS# 182159

4 out of 5 Stars
Would Recommend

I would rate you higher but I always disagreed with inflated rating systems when I was in the service. I always like to leave room for improvement.

Loan Officer: Brittany Gladish

NMLS# 1072202

1.5 out of 5 Stars

not thorough, unorganized, slow and demanding.

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

It was a fantastic experience.

Loan Officer: Ashleigh Quinn

NMLS# 342058

5 out of 5 Stars
Would Recommend

Loan Officer: Michelle Modtland

NMLS# 946546

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See all 190,200 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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