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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

219,080

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
165,188
4
42,791
3
7,025
2
2,216
1
1,860

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Showing all 2,890 reviews from Minnesota

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5 out of 5 Stars
Would Recommend

Terry deserves congratulations

Loan Officer: Terry Schoonover

NMLS# 1884414

5 out of 5 Stars
Would Recommend

The way everything is set up from their use of technology, to the structure of their team, to the people themselves made the whole process smooth and efficient.

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend

I bought my first house and recently refinanced with Veterans United and they've been great! I will continue to use their services in the future. Couldn't be happier!

Senior Loan Officer: Benjamin Long

NMLS# 1099960

3 out of 5 Stars

A reinspection is not required after a reappraisal.

Response from Veterans United

Jacob, thank you for taking the time to share your voice with us. With every loan being different than the other, it is hard to say what may have caused a reinspection. We invite you to speak to our client advocate team to assist you in any questions that you may have post-closing. Thank you again for your service and for choosing Veterans United.

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Abney

NMLS# 202563

4.5 out of 5 Stars
Would Recommend
Photo submission from Joseph P.

Everybody was friendly and professional. They did a great job to ease my worries even when I was being difficult.

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend

Excellent organization that looks out for the best interest of their customers.

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Loan Officer: Jerry Simons

NMLS# 1378656

4.5 out of 5 Stars
Would Recommend

Overall my service with Veterans United was pretty good. I was unaware of the inspection and appraisal fee because I’ve never bought a home before so I would suggest in the future you let first time home buyers know of the fees they are needing to pay in the future. Also there was some complication with my closing paperwork the day I closed so I didn’t close at the time I was scheduled and luckily my wife and I had flexible schedules but others may not be so fortunate. Other than that it was pretty simple to get through the process and you guys worked pretty fast and efficient. Thank you very much

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
Would Recommend

Loan Officer: Levi Brugger

NMLS# 1451031

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5 out of 5 Stars
Would Recommend

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

I truly felt that they were looking out for my best interests at every turn.

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

Very easy to use which was a welcomed relief. Our loan representative was super attentive and keep us updated. I strongly recommend using them to help you use what you earned serving our country. In the Air Force we say Aim High and Veterans United follows that motto with it's service.

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend
Photo submission from Dustin H.

From start to finish Vet United was awesome. From working with Kindra to working with Mitch ans Jessica it was all around a great experience. I would highly reccomend other Vets to use Vet United.

Loan Officer: Mitch Casteel

NMLS# 920439

3.5 out of 5 Stars
Would Recommend

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

I highly recommend anyone who is a veteran who needs or desires to purchase a home as they are very courteous, respectful and helpful with any questions or concerns you may have. It was a painless process. Thank you so much for making our dream to come true.

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

Loan Officer: Neal Roeder

NMLS# 35339

You're next!

Join the ranks of our 200,000+ Proud Veteran Homeowners nationwide.

Check My Eligibility →

5 out of 5 Stars
Would Recommend

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Lucas

NMLS# 1027457

3 out of 5 Stars
Would Recommend

Veterans United did a good job meeting my need needs, but make sure to review all documents before signing and make sure they explain any changes in the closes closing costs, they will change on you as you get closer to the closing of the loan.

Response from Veterans United

Jarome, thank you for taking the time to inform our team of your recent loan experience. We always strive to set proper expectations with it comes to all loan documents. Closing figures are always subject to change when the process goes on. Please feel free to reach out to our client advocate team for any questions you may have. We thank you for your service and for choosing Veterans United.

5 out of 5 Stars
Would Recommend

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend
Photo submission from Eti F.

Our experience was great as first time home buyers. Your Team provided great services and we appreciate them very much. Thank you for taking care of Veterans. Blessings.

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend

See above two comments.

Loan Officer: Matthew Istwan

NMLS# 1565050

2 out of 5 Stars

Katie Willis was our loan specialist, we feel as though she made this experience very stressful and was poor at communicating with us thus bringing us down to the wire in closing our home loan on time. Yes we did close on time however we were down to hours wondering if it was going to happen at all. I feel the break down of communication between what was pending and needed fell on her, I understand the VA did not do appraisal on time and that should of been communicated to us as soon as it was rescheduled, instead of her answer to me " when I know you'll know" when in fact I had to later call and beg appraiser to upload appraisal or "we would not close". Please contact me for further details on this unhappy process. I don't feel rating Veterans United as a whole or Katie Rose whom was very helpful the two time we spoke based on Katie Willis is fair.

Response from Veterans United

Edward, thank you for taking the time to speak with a member of our Client Advocate team today. Please do not hesitate to reach back out if needed. We truly appreciate your feedback.

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Lowes

NMLS# 186468

4.5 out of 5 Stars
Would Recommend

Loan Officer: Hannah Liebhart

NMLS# 1884776

5 out of 5 Stars
Would Recommend

Very smooth refinance and good communication.

Loan Officer: Samuel Yoo

NMLS# 149705

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