Make sure you write down questions to ask. Ben was very helpful and available anytime if I had questions.
It was great to work with Mitch again, and his team for the purchase of our home.
Thank You, Thank You and Thank You!
The overall experience with veterans United was great. Everyone was on the same page through out this journey. From the start to the end. Just stay on top of your paperwork trail and your good!!!!
If you are a veteran looking for a company to service your home loan, in my humble opinion there is not a better lender than Veterans United. Simple as that.
We are truly amazed that home buying could happen as easily and quickly as it did. From start to finish we did not feel forgotten or rushed make a decision.We live in Minnesota, but all the personnel at VU made us feel that distance from Missouri would not be a problem. Thanks to all we have successfully completed all the tasks and have a new home. At age 80 we now have a condo in StPaul! !
Jon and his team was the best group of people i can ever work with, they are understanding of what people/us needed and what worked for us to close on the house
The whole home buying experience was very easy and exciting. We really enjoyed our team we worked with. Everyone made us feel like family and took extra care of us. We are blessed to be able to work with such nice professional people.
Overall 1/10. I only give the one because we ended up getting through the closing.
Response from Veterans United
Hi Cullen, we strive to make the buying process as positive and straightforward as possible. Please consider reaching one of our Client Advocate team members, as we are interested in learning more about your experience. Seeking improvements and discussing outcomes is one way that we look to always improve our service.
My team was professional, straight to the point, and was clear and concise in the explanation and guidance for our first time homebuyers experience. Including the educational videos that helped guide us as to what to expect through the process. Presley Vaughan was outstanding and letting us know what was going on with our loan with step by step instruction.
Veteran United are truly a veteran oriented organization, they and their team streamlined the process by providing quality service.
As a first time home buyer Veterans United made the home buying process a breeze. Smooth and Fast! Absolutely no hiccups that weren't easily handled by our amazing team at Veterans United! They're truly for our veterans! Thank You!
my only regret is that I didn't do this sooner! V.U. took away all of the intimidating factors involved in the homebuying process and made it unbelievably easy to get things done in a step by step manner.
Veterans United steered us the right way. We did a lot of comparisons with USAA and several other banks. Veterans United gave us a better deal, and even hooked us up with a better Insurance Company.
Veterans United is great and their staff makes it easy for you to buy a home. Every question is answered and every phone call is returned and they eliminate any pressure or problems you might have.
The team at Veterans United provide me with updates throughout the process. They went above and beyond.
I do recommend Veterans United. I have friends that also had great reviews of them. I would say to always listen to what they have to say and get everything to them quickly and try to maintain a good account balance.