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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

167,891

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
124,049
4
34,790
3
5,776
2
1,779
1
1,497

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Showing all 1,897 home purchase loan reviews from Minnesota

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5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Casteel

NMLS# 920439

4 out of 5 Stars
Would Recommend

Loan Officer: Jennifer Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

Make sure you write down questions to ask. Ben was very helpful and available anytime if I had questions.

Loan Officer: Ben Blevins

NMLS# 1783024

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Odneal

NMLS# 1838122

5 out of 5 Stars
Would Recommend

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend

Loan Officer: Presley Vaughan

NMLS# 1122896

5 out of 5 Stars
Would Recommend

It was great to work with Mitch again, and his team for the purchase of our home.

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

Thank You, Thank You and Thank You!

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

The overall experience with veterans United was great. Everyone was on the same page through out this journey. From the start to the end. Just stay on top of your paperwork trail and your good!!!!

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend

If you are a veteran looking for a company to service your home loan, in my humble opinion there is not a better lender than Veterans United. Simple as that.

Loan Officer: Krystal Palmer-Robb

NMLS# 1110490

3 out of 5 Stars
Would Recommend

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Smith

NMLS# 35015

4.5 out of 5 Stars
Would Recommend

We are truly amazed that home buying could happen as easily and quickly as it did. From start to finish we did not feel forgotten or rushed make a decision.We live in Minnesota, but all the personnel at VU made us feel that distance from Missouri would not be a problem. Thanks to all we have successfully completed all the tasks and have a new home. At age 80 we now have a condo in StPaul! !

Loan Officer: Cody Smith

NMLS# 1074565

4 out of 5 Stars
Would Recommend

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

Jon and his team was the best group of people i can ever work with, they are understanding of what people/us needed and what worked for us to close on the house

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

The whole home buying experience was very easy and exciting. We really enjoyed our team we worked with. Everyone made us feel like family and took extra care of us. We are blessed to be able to work with such nice professional people.

Loan Officer: Josh Schultz

NMLS# 896562

4.5 out of 5 Stars
Would Recommend

Loan Officer: Thomas Welek

NMLS# 1277019

0.5 out of 5 Stars

Overall 1/10. I only give the one because we ended up getting through the closing.

Response from Veterans United

Hi Cullen, we strive to make the buying process as positive and straightforward as possible. Please consider reaching one of our Client Advocate team members, as we are interested in learning more about your experience. Seeking improvements and discussing outcomes is one way that we look to always improve our service.

5 out of 5 Stars
Would Recommend

My team was professional, straight to the point, and was clear and concise in the explanation and guidance for our first time homebuyers experience. Including the educational videos that helped guide us as to what to expect through the process. Presley Vaughan was outstanding and letting us know what was going on with our loan with step by step instruction.

Loan Officer: Presley Vaughan

NMLS# 1122896

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

Loan Officer: Ross Pierson

NMLS# 120837

4 out of 5 Stars
Would Recommend

Loan Officer: Tyler Sadich

NMLS# 393144

5 out of 5 Stars
Would Recommend

Veteran United are truly a veteran oriented organization, they and their team streamlined the process by providing quality service.

Loan Officer: Presley Vaughan

NMLS# 1122896

5 out of 5 Stars
Would Recommend

As a first time home buyer Veterans United made the home buying process a breeze. Smooth and Fast! Absolutely no hiccups that weren't easily handled by our amazing team at Veterans United! They're truly for our veterans! Thank You!

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend

my only regret is that I didn't do this sooner! V.U. took away all of the intimidating factors involved in the homebuying process and made it unbelievably easy to get things done in a step by step manner.

Loan Officer: Collin Grote

NMLS# 176736

5 out of 5 Stars
Would Recommend

Veterans United steered us the right way. We did a lot of comparisons with USAA and several other banks. Veterans United gave us a better deal, and even hooked us up with a better Insurance Company.

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend

Veterans United is great and their staff makes it easy for you to buy a home. Every question is answered and every phone call is returned and they eliminate any pressure or problems you might have.

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
Would Recommend

The team at Veterans United provide me with updates throughout the process. They went above and beyond.

Loan Officer: Joel Gigler

NMLS# 983692

4.5 out of 5 Stars
Would Recommend

I do recommend Veterans United. I have friends that also had great reviews of them. I would say to always listen to what they have to say and get everything to them quickly and try to maintain a good account balance.

Loan Officer: Jeffrey Ferguson

NMLS# 201868

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See all 167,891 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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