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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

160,362

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
118,159
4
33,516
3
5,555
2
1,711
1
1,421

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Showing all 2,341 Army service member reviews from Missouri

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5 out of 5 Stars
Would Recommend

Loan Officer: Suzanne McClain

NMLS# 459155

3 out of 5 Stars

Go with a different bank

Response from Veterans United

Hi John, we respect your feeling and always look for ways that we can deliver a better client experience. You may reach out to a Client Advocate if you would like to provide more information.

5 out of 5 Stars
Would Recommend

Thank you so much for making my 1st home buying experience easy

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
Would Recommend

Great lenders will treat u Wright

Loan Officer: Ryan Herman

NMLS# 1154699

4.5 out of 5 Stars
Would Recommend

Loan Officer: Billy Watkins

NMLS# 384700

5 out of 5 Stars
Would Recommend

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Roberts

NMLS# 1200238

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

The whole refinance process for us went very smoothly. Would recommend these folks anytime. Thanks for everything.

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend

The team at Veteran's United were amazing throughout our purchase, stepping up and going above and beyond what you expect from a loan company. Our purchase was beset by problems from the beginning, with a "less than stellar" performance from our agent who totally disappeared during the process, to a title company employee who was either new or just terrible at their job, to a surveyor who seemed to work whenever they felt like it! Throughout the entire process, the team at Veteran's United kept in contact with us and swiftly processed everything on their end to make our purchase as easy and stress-free as possible.

Loan Officer: Chris Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend

They worked with my realtor and home owner all the way. I even got a check for over a grand back on my closing cost.

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

4.5 out of 5 Stars
Would Recommend

This was our second time using VU- always an easy process and it won’t be our last.

Loan Officer: Jenna Pahde

NMLS# 1421181

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

4.5 out of 5 Stars
Would Recommend

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend

My whole process team was really great. I will be moving again in the near future and I already know who I will be contacting for my loan team(Matt Perona and Elaine Gibbs)and realtor team(Lisa Fannin and Kelly. I look forward to working with all of them again. I hope they are still doing what they are doing in about 5 years or so. This is the first time I used my veterans benefits and I wish I had used them years before when I bought a house.

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Would Recommend

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

4 out of 5 Stars
Would Recommend

Loan Officer: Hayden Grant

NMLS# 1028340

4 out of 5 Stars
Would Recommend

Provided a better than average interest rate

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Loan Officer: Jared Albach

NMLS# 1279680

4.5 out of 5 Stars
Would Recommend

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

I had no idea how easy it was to buy a home. As a first time home buyer, I thought the process would be long and tedious but Joe Ferling and his team made it simple. Joe would stay on the phone with me to answer all of my questions and he always stayed positive and cheerful. He kept me in the loop when things were moving forward and let me know what to look out for. Everything is done online, which I truly appreciated. The list of To-Do's was also very helpful. I will always recommend Joe to my friends and family. Thanks for all of the help!

Loan Officer: Joe Ferling

NMLS# 1034655

2 out of 5 Stars

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend

Loan Officer: Jodi Coons

NMLS# 1464854

4 out of 5 Stars
Would Recommend

We recommend them for the most part but be careful with the realtors and take your time don't let them rush you. Our loan officer helped us out a lot and we appreciate him for all he did for us.

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Wessel

NMLS# 673643

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See all 160,362 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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