Excellent except when there was a need to move up the closing date. That was not communicated to all personnel involved and I had to reiterate the need several times to push everyone so that the new date would be met. We did not make the date I had requested for the change but we did move the close up 5 business days. That was good but the ordeal took away from an otherwise excellent experience.
Overall it has been a very rewarding and helpful experience. The people concerned were some of the nicest people that I have ever done business with.
Great at listening to my plan and working with you every step of the process to reach final loan approval.
The person in whom we were dealing with regarding all of our loan documents requested documents two and three times after they were sent because he had lost them and it was just a very unpleasant experience
The only reason I would not rate the "overall" as outstanding is due to being told the interest rate would be changing after initially believing it was "locked in" this was likely due to my misunderstanding and being misinformed.
Jared was Awesome! Everything went very smooth.