Skip to Content

Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

131,634

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
113,289
4
14,490
3
2,138
2
976
1
741

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 446 Navy service member reviews from Missouri

Starting on Page 2 of 15. Return to Page 1 »

Clear Filters

5 out of 5 Stars
Would Recommend

Great experience Ted and his team where awesome. They kept me informed during the entire process..

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
Photo submission from Thomas B.

Great from start to finish. Better than when I tried to work with a large credit union.

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Strubel

NMLS# 996805

3.5 out of 5 Stars
Would Recommend

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Cowan

NMLS# 1599553

5 out of 5 Stars
Would Recommend

Good comms, on the ball. Well done.

Loan Officer: Molly Meis

NMLS# 1046490

2.5 out of 5 Stars

I felt like I always had to contact the loan officer for information. As a first time home buyer I was clueless on the process. I don't think I should have to call the VA appraiser and Loan officer to make sure things were getting done on time, which is exactly what I had to do. Along the journey of buying a home I asked several times, will we close on the original date given... The answer was always yes. This was important to me because I had friends taking the day off to help me move along with my days off. I also scheduled a moving truck that day. The VA appraisal is what messed a lot of things up. The loan officer would say it was an error on the appraisers side and the appraiser would say its something the loan officer did. We ended up closing 2 days late which put us in a new month with a bigger up front paymebt that was not budgeted from the initial amount given to us. I also ended up paying for the VA appraisal which I thought was something I wasn't responsible for by using a VA loan. I found out that i owed this money only when closing on the house because I did not receive a HUG? statement.

Response from Veterans United

Aaron, we want to thank you for sharing more about your home buying experience. A member of our Client Advocate team has attempted to reach you to offer continued support. We wish to use your feedback to learn ways we may improve the client experience should a similar situation develop for a future customer. If you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.

5 out of 5 Stars
Would Recommend

The process went extremely smooth. Better than I had anticipated. GREAT customer service!

Loan Officer: Clay Rose

NMLS# 1126163

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Marstall

NMLS# 1247522

3.5 out of 5 Stars
Would Recommend

Loan Officer: Danielle Bourne

NMLS# 1121718

5 out of 5 Stars
Would Recommend

They were fast with everything, and had amazing service.

Loan Officer: Doug Brady

NMLS# 863095

5 out of 5 Stars
Would Recommend

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend

Shane was great to work with and quick getting back to me with answers to my questions. We were able to close well within 30 days, which was great!

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Great team work. Great to work with!!

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend

Darin and Leigh Ann were Amazing during our entire Loan process. Truly Outstanding in their commitment to ensuring a very speedy and easy transition. Will Highly recommend.

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Would Recommend

Loan Officer: Laura Christie

NMLS# 1126723

5 out of 5 Stars
Would Recommend

Kiara Hughes was excellent to keep us informed on information that we needed to get and keep us in the loop during the whole process. Wa. We were fortunate to have a very helpful and professional person such as Kiara. Both my wife and I thank her and her entire company for working with us.

Loan Officer: Kiara Hughes

NMLS# 1585661

5 out of 5 Stars
Would Recommend

The whole team made me feel like family.

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

Awesome teamwork the whole process went smooth

Loan Officer: Dave Munns

NMLS# 859838

5 out of 5 Stars
Would Recommend

From the very start i was impressed how they handle my call. How easy and fast my pre-approval was. I was not expecting to be looking at buying a house as fast as i did.

Loan Officer: Justin Benge

NMLS# 1524876

5 out of 5 Stars
Would Recommend

Kyle, Tom and Corey were great. Love the online portal.

Loan Officer: Tom Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Alex and his team were very helpful while walking us through the process of the new build right up to closing. Had a problem with a privacy fence right at the very end. This happened right up to the day off closing. Sheila jumped right in and started trying to rectify the entire situation.

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend

quick responses and great follow up

Loan Officer: Billy Jones

NMLS# 1599020

Start your journey today!

Let’s Go!

See all 131,634 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

More Reviews

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Now It’s Your Turn!

Join the ranks of these proud Veterans United Homeowners, and make your homebuying dreams a reality.

See if I’m Eligible!

Back to Top

Speak with a Home Loan Specialist today
Representatives Available 24/7 to Better Serve Troops Overseas
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.