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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

222,706

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
168,031
4
43,421
3
7,110
2
2,241
1
1,903

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Showing all 94 Other service member home purchase loan reviews from Missouri

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5 out of 5 Stars
Would Recommend

He was very patient

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend

Being a single mother I was very nervous about buying a home. Dylan my loan officer "held my hand" the entire way. He was clear, detailed and specific on every step of the way. From beginning to end United Veterans kept me informed and up to date on every step of the loan process, I was extremely pleased.

Loan Officer: Dylan Morgret

NMLS# 1493964

4.5 out of 5 Stars
Would Recommend

Loan Officer: Crystal Washington

NMLS# 1588494

4.5 out of 5 Stars
Would Recommend

Overall, it was a great experience for my first home purchase!

Loan Officer: Elliott Watkins

NMLS# 1198442

5 out of 5 Stars
Would Recommend

This was a great place to go through while buying our first home.

Loan Officer: Kelly Adkins

NMLS# 1604527

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

4.5 out of 5 Stars
Would Recommend

Loan Officer: Bobby Moss

NMLS# 1125754

4.5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

2 out of 5 Stars

3 weeks we tried to contact my loan officer for our paperwork. No one would return our calls and we left voicemail. I am very dissatisfied with Veterans United. I have already told several people not to use Veterans United for their home loans. We could have closed on our house a week ago if Toni or Lauren would have returned our calls. My real estate agent and sellers real estate agent tried effortlessly to also contact loan officers and leave voicemail with them with no luck. They are also disappointed with Veterans United loan officers and will not recommend them.

Response from Veterans United

David, thank you for taking the time to share your valuable feedback. We appreciate the opportunity to research your experience further and learn more about the ways we might improve for the next customer. We also strive to have the best communication with all of our loans. We want to open the door to our Client Advocate team to discuss further. Thank you for your service and thank you for choosing Veterans United.

5 out of 5 Stars
Would Recommend

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars
Would Recommend

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
Would Recommend

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

Loan Officer: Jared Albach

NMLS# 1279680

5 out of 5 Stars
Would Recommend

Loan Officer: Durell Cope

NMLS# 1085911

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

4 out of 5 Stars
Would Recommend

Loan Officer: Shane Miranda

NMLS# 1312406

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Wilder

NMLS# 1124786

5 out of 5 Stars
Would Recommend

very pleased with experience

Loan Officer: Lee Sattler

NMLS# 834004

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5 out of 5 Stars
Would Recommend

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend

Loan Officer: Rusty Burney

NMLS# 1862380

5 out of 5 Stars
Would Recommend

Mike Dapkus and Diane Thole were absolutely great during the entire experience. I heard plenty of horror stories from friends and family about their mortgage experiences and I'm happy to say that mine was nothing like that. Professional, friendly, helpful; that's Veteran's United. I can't thank them enough.

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend

Loan Officer: Joseph Newberry

NMLS# 920498

4.5 out of 5 Stars
Would Recommend

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

I really enjoyed VU’s online interface when it came to this process. It was really easy to upload any documents they needed and the team was really good at communicating with me. They have some awesome tools and resources. Their videos that walk you through every step were super helpful.

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Roberts

NMLS# 1200238

More Reviews

See all 222,706 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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