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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

190,200

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
142,122
4
38,173
3
6,309
2
1,948
1
1,648

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Showing all 855 Army service member home purchase loan reviews from Mississippi

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5 out of 5 Stars
Would Recommend

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

Loan Officer: Craig Patenaude

NMLS# 1698029

1 out of 5 Stars

The submitting of documents was very easy. The website was user friendly. Our loan officer fell behind many times on what he was supposed to be doing or making sure was being done. The last 3 weeks of the process was horrible. We went to close and two companies had been booked for closing. My stress level was out the roof dealing with all the last minutes details that were not handled appropriately or in a timely manner. I am still waiting for the lawyers office to be paid $300 for the work they did on Christmas Eve and the day after Christmas when they were closed and then they Found out another agency was doing the closing. It was just a disaster.

Response from Veterans United

Hi Kenneth. It sounds like there were some issues toward the end of your home purchase, and we're very sorry for any role we played in those issues. We're grateful for your patience and happy to know you are able to enjoy your new home.

5 out of 5 Stars
Would Recommend
Photo submission from Christopher B.

We ran into a couple of problems last year when trying to buy a house..but Brian and his team walked us threw as to what to do and not do so that everything would go smoothly when I start the process again to buy a house. Now I can say we are home owners now. Great job Brian and your whole team.

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

My experience with Veteran United Home Loans was really good they was very professional and knowledgeable of everything about the home buying process.

Loan Officer: Katelin Lawrence

NMLS# 1793454

5 out of 5 Stars
Would Recommend

The loan process was extremely easy on our part. After providing the necessary paperwork and information, we just basically sit back and waited. Buying our last vehicle was more stressful than buying our home.

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend

We are first time home buyers. The team that was assigned to me made the stereo typical home buying nightmare a complete myth. Instead it turned into a dream come true. Everything was outstanding!

Loan Officer: Phil Stroessner

NMLS# 1092882

4 out of 5 Stars
Would Recommend

I am happy that they helped me but my new home. There was several issues that I was out of pocket money that I was told that would be reimbursed to me and it wasn’t!! That’s my only issue that I have with them!!!!!

Loan Officer: Joshua Mantle

NMLS# 1450301

5 out of 5 Stars
Would Recommend

Dava and Nathaniel made a processed I feared and felt daunting as easy as pie. Answered any questions and reassured me throughout the whole process. Dava made sure I understood each step of the process.

Loan Officer: Dava Turk

NMLS# 1812721

4 out of 5 Stars
Would Recommend

Loan Officer: Greg Wiele

NMLS# 1374334

4 out of 5 Stars
Would Recommend

Loan Officer: Craig Patenaude

NMLS# 1698029

5 out of 5 Stars
Would Recommend

Excellent service great people Ryan Stole is excellent. This is our final home and we could not be more satisfied.

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend
Photo submission from Gerard A.

I would recommend Laura and her team, when you talk about true professionals, that's what you will get out of Laura and her team.

Loan Officer: Laura Christie

NMLS# 1126723

1 out of 5 Stars

My family and I were left homeless for the errors not properly observed by my lending team. I did everything that was asked of me and I still ended up without a home. I'm worse off now than I was before I started this home buying process. I served my country and I'm homeless now because they took advantage of a veteran, very much looking to buy his first home.

Response from Veterans United

Hi Kerry, our Client Advocate team will be researching your experience closely and may look to contact you directly. We appreciate you bringing attention to your negative experience so that we may have an opportunity to assist you further.

5 out of 5 Stars
Would Recommend

They were very helpful in every way. Easy to contact. And worked with me through this process to make it an easy process.

Loan Officer: Derek Russell

NMLS# 310095

4.5 out of 5 Stars
Would Recommend

Superb. Answered every question in a timely manner. As a first time buyer, I appreciate the hand holding every step of the way. Words cannot describe how pleased I am with all of the services received.

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

My entire loan process, from obtaining all the answers to my overwhelming barrage of initial questions, all the way up until my house closing ended up going final, was smooth, pleasant, extremely comprehensive & imparted to me a zero-stress experience . . . my grateful thanks to Jessica Messing & her Mortgage team at VUHL, and to Charlyn Coseglia & her Realtor team for their extensive time & exemplary efforts exerted in all manner of ways to ensure that everything was perfectly accomplished on my behalf!!!

Loan Officer: Jessica Messing

NMLS# 1750076

5 out of 5 Stars
Would Recommend

VU was great experience

Loan Officer: Jason Polk

NMLS# 1748681

5 out of 5 Stars
Would Recommend

Loan Officer: Michael Helton

NMLS# 1493035

5 out of 5 Stars
Would Recommend

I was such an pleasure working with United veterans and the entire team.

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

Loan Officer: Katelin Lawrence

NMLS# 1793454

5 out of 5 Stars
Would Recommend
Photo submission from William P.

Brian, Jennifer and their team did an outstanding job making our buying experience the best and easiest ever. This team is unbelievable!!

Loan Officer: Brian Bradley

NMLS# 1464173

4.5 out of 5 Stars
Would Recommend

The first place that would at least honest with me didn't tell me any lies upfront always

Loan Officer: Tony Boussad

NMLS# 928919

4.5 out of 5 Stars
Would Recommend
Photo submission from Erika B.

First experience buying a home was a challenge for me because of all the documents that was required. I didn't get the first home I put in for because they didn't want me to go into debt trying to pay for it. I was determined to buy a house because I was tired of renting. I closed on my home and my mortgage is less then what I was paying renting. I had a great team that believed and helped me every step of the way.

Loan Officer: Zachary Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend

I had a great loan team!! Everyone seemed to be committed to getting my loan closed and me getting a new home!! Everyone was easy to work with. Tim was great and worked extremely hard for me. Gavin was great, always available when needed. Thanks ti all of you guys!!

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Mis Ashley Crump was also amazing through this process. He never failed to be quick with an answer to any questions my wife or I had.

Loan Officer: Jon Schulte

NMLS# 1815239

4.5 out of 5 Stars
Would Recommend

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend

Nathan is also great.

Loan Officer: Jessica Messing

NMLS# 1750076

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See all 190,200 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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