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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

205,509

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
154,490
4
40,543
3
6,661
2
2,069
1
1,746

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Showing all 411 Army service member reviews from Montana

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3 out of 5 Stars
Would Recommend

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Powers

NMLS# 1565057

4.5 out of 5 Stars
Would Recommend

Loan Officer: Josh Stack

NMLS# 1368665

5 out of 5 Stars
Would Recommend

Loan Officer: Malika Jackson

NMLS# 1585291

5 out of 5 Stars
Would Recommend

Veterans United was a bit of a shock, when I was shopping around I decided to try them just to see what happened. They impressed me so much with their customer service that I discontinued dealings with my local bank.

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend

Loan Officer: Malika Jackson

NMLS# 1585291

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend

Very satisfied

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

Nathaniel did a great job. Eric Raw was good at first but then all of a sudden disappeared and I had to go call a number to find out who my new loan officer was. I didn't think that was very personal. He should have let us know he was leaving or the new loan officer should have made contact introducing himself and making sure we felt confident that everything would go smoothly since we were about a week out from closing.

Loan Officer: Darrick Brown

NMLS# 44323

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5 out of 5 Stars
Would Recommend

This has been the best experience for buying a home. I would just say to make sure you stay one the To-Do-List. From there

Loan Officer: Tommy Purk

NMLS# 1222488

4.5 out of 5 Stars
Would Recommend

I would recommen Veterans United to friends. And i do.

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend

Thank you Christina for a very positive and always encouraging process. The “how you do this” help was much appreciated.

Loan Officer: Christina Gardiner

NMLS# 1450509

5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Corley

NMLS# 1113688

4.5 out of 5 Stars
Would Recommend

Loan Officer: Corey Nichols

NMLS# 1483214

5 out of 5 Stars
Would Recommend

Loan Officer: Tim Langdon

NMLS# 610467

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jess Vomund

NMLS# 979223

5 out of 5 Stars
Would Recommend

Our loan officers, especially Shannon Matlack and team kept us informed with each step of the refinance process answering all our questions thoroughly. They always made us feel like our questions were important and treated us with care and respect!
We appreciate how they kept us informed every step of the way of any changes & updates. They always responded to our phone calls & emails quickly. We have already encouraged our friends & family to use Veterans United services too.

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend

Loan Officer: Christina Gardiner

NMLS# 1450509

You're next!

Join the ranks of our 200,000+ Proud Veteran Homeowners nationwide.

Check My Eligibility →

5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Corley

NMLS# 1113688

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend

I have already and will continue to praise and recommend veterans United services to other veterans.I was thoroughly impressed with the process design and execution and fully believe in the genuine effort to assist veterans in the homebuying process.

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend

Loan Officer: Corey Nichols

NMLS# 1483214

5 out of 5 Stars
Would Recommend

We were in the market to refinance and were a little unsure if dealing with a bank via phone and internet would work for us. We were very pleased with our experience with Veteran's United! They kept us informed all along the way. They were reachable very easily with e-mail and text messages...answered all of our questions very quickly. Overall it was an excellent experience and smooth transaction.

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

Loan Officer: Kayla Prewitt

NMLS# 517082

1.5 out of 5 Stars

I Would not recommend going through VETERANS UNITED HOME LOANS.

Response from Veterans United

Chester, thank you for your honest survey. We will use this feedback for training and informational purposes. If you have any questions or concerns about the process please do not hesitate to reach out to our Client Advocate team for assistance.

5 out of 5 Stars
Would Recommend

Loan Officer: Travis Ward

NMLS# 1287868

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More Reviews

See all 205,509 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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