It is easy you tell them what you are looking for and the team does all the work.They keep you informed and get you the best interest rate. They make it move along quickly and put you in the home you love
First time buying a house was very simple. They took alot of the stress out of the whole process.
Veterans United helped me navigate my first home buying experience with ease. They were, at all times, very professional and courteous. The team assigned to me was easy to reach and kept me up to date on where the process was throughout the entirety of it from initial offer to closing.
if you are a veteran seeking a VA loan, Veteran's United is the lender that is knowledgeable and professional in these loans.
veterans united overall was awesome. Didnt have 1 issue through the whole process.
My personal loan specialist made the process of buying my home a lot easier than I ever expected it would be.
Overall everyone was mostly great. There were a few times when we were frustrated due to unreturned calls and misinformation from our loan specialist but everyone else was really nice and very fast.
Working with Veterans United made buying my first home an easy and enjoyable process. VU linked me up with an experienced Real Estate agent who, in conjunction with VU, had me in a home in about 45 days. Document submissions were simple, everything was explained in understandable terms, and the entire process was lined out in a convenient checklist. I would absolutely recommend Veterans United to every potential veteran homebuyer.
We would have given Tyler and his team a 10. We were scheduled to close on 5/31 but a few days before I checked in re status and upon further review we needed to provide additional documentation. This further delayed the closing to 6/4. My husband lost 4 days of work because of the delay and we were inconvenienced. Tyler did issue a credit to us at closing but it didn't really make up for all the time we lost.
Veterans United were efficient, professional, and courteous. We highly recommend Veterans United to all veterans.
Tim Langdon, our Personal Loan Specialist, was right with us all through our home purchasing journey! He was always very professional and patient. With every curve and bump in the road he was our guide. If we called or emailed Tim, he called us with in minutes/ hour. ( We can not express the importance of this as we were in hotels, rentals, or on the road traveling, using tablets as our computer was packed in with all our belongings. Tim heard and understood our situation, We got our paper work in right away asked as many questions as we could to move our loan through. We felt that our responsiveness was noticed and appreciated all the time. With every curve and bump in the road he was our positive guide. If we called or emailed, He helped us through hurdles we thought we would not over come. Tim handled our situation with grace and ease and supported us and cheered us on. Tim has the utmost professionalism, customer service was superb, and we were treated with great respect and understanding. He is truly in his integrity though out the process with us. Underwriting was smooth and easy and we always knew what paper work was expected from us. My husband has a hearing loss and Tim took the time to explain every thing. He is a real team player! Thank you so much Tim, we are so happy with our experience and love our home so much! We just cannot say enough about our positive Veteran United Home Loan experience due to Tim being our Personal Loan Specialist! You will not be disappointed with Tim Langdon, who represents Veterans United Home Loan.
I'm just glad we are organized & kept former paperwork. It was long, sometimes frustrating, but; we all have to remember they are thorough, detailed & only have your best interest in mind. They gave us the best rate & a mortgage amount that stays the same through life of the loan. What a refreshing change. Perfect, whether your a new Veteran buyer or older as we are. It was worth it.
Online documents make the process very fast and easy!
If you don't take the time to try them out, you'll never have the same great experience as I had. Seriously, check them out.
The process was smooth and unlike our last home purchase this time we have the Internet which made everything go so easy. We knew what was on the closing paperwork before we ever got to the table. We both would highly recommend Veterans United. and would use them again as well.
Best mortgage team I have ever worked with. They definitely put forth the effort to make home buying/ refinancing (which I have done both with VU) a pleasant experience.
Not happy will pay off loan as fast as possible
Response from Veterans United
We appreciate hearing from you, Loretta. Our Client Advocate team is available to discuss your experience, and seek new ways to improve our service. Based on your overall rating, please let us know if anything could have been handled better for you.