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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

278,781

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

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Showing all 14,029 reviews from North Carolina

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5 out of 5 Stars
Would Recommend

almost seamless... except for us overthinking somethings

Loan Officer: DeAnna Anglin

NMLS# 2029641

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

2.5 out of 5 Stars

Loan Officer: Meghan Buchert

NMLS# 710485

5 out of 5 Stars
Would Recommend

Loan Officer: Molly Winkle

NMLS# 1051728

4.5 out of 5 Stars
Would Recommend
Photo submission from Jenae S.

Veterans United made the process very simple for a first-time homebuyer. Their online portal is easy to use and makes signing documents quick. Katelin was absolutely amazing to work with for our first-time home buying experience. She had our best interest in mind and was a huge help in guiding us through this process. Highly recommend!

Loan Officer: Katelin Lawrence

NMLS# 1793454

3.5 out of 5 Stars
Would Recommend

Loan Officer: Amanda Baker

NMLS# 2132117

5 out of 5 Stars
Would Recommend

I am not sure what you are paying Hannah, but she needs a raise!

Loan Officer: Hannah Liebhart

NMLS# 1884776

5 out of 5 Stars
Would Recommend

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Eichenberger

NMLS# 369949

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

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Experience first-hand why 213,010 homeowners give us a perfect score!

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5 out of 5 Stars
Would Recommend

A 10+ out of 10 experience from start to finish! VU was the epitomy of high tech / high touch with an easy to use portal but with superb communication by our loan specialist throughout. The appreciation for us as a veteran was a tremendous bonus too! Thank you so much!

Loan Officer: Greg Steuber

NMLS# 2015645

5 out of 5 Stars
Would Recommend

Branch Manager: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
Would Recommend

If you’re up in the air about which mortgage company to go with, have no worries, Veterans United is there for you. I’ve used this company twice now and each time the experience has been flawless and extremely simple. Trust the people at Veterans United to get you in your dream home!

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
Would Recommend

Loan Officer: DeAnna Anglin

NMLS# 2029641

5 out of 5 Stars
Would Recommend
Photo submission from Lonnie B.

You can't go wrong with Veterans United. I can definitely say they truly care about us veterans and making our dreams of homeownership come true! Can't say enough words of how amazing Ryan and his team were through the entire process! They made sure I understood everything throughout the process and even after the sale! I can’t give enough kudos to them all.

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

Good experience overall. The goal was to lower the rate and that’s what happened.

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend

I have always used NFCU believing that they was the be. I kept hearing about VU and decided to give them a try. And with that said I will be recommending them to all my Family and friends.

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

Highly recommended

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
Would Recommend

Krystal is always quick to respond and fast to follow up. A true professional. Makes the mortgage process a smooth experience.

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

This is the third time I have used Veterans United and I would highly recommend to any veteran.

Loan Officer: Rob Weigand

NMLS# 1435397

Ready to see for yourself?

Experience first-hand why 213,010 homeowners give us a perfect score!

Check My Eligibility →
4.5 out of 5 Stars
Would Recommend

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend

The team I was provided my home buying extremely painless; I never felt stressed at any time during the experience. My team was always available for questions, and would provide timely responses to me, as a first time home buyer.

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

I recommend Veteran's United. I never really heard of them before this, but just like their Rob Riggle commercials, they were a pleasant surprise. The team I worked with was very responsive at every step of the way. My loan was given an excellent interest rate. During my process of buying a home we did hit a road block with the appraisal where it came in significantly lower than expected, I was provided excellent instruction on how to handle this by the team I worked with from every member, whether it be the loan team or their recommended Realtor, and it did result in an increase in the value of the home.I hope if you select them you feel as informed and confident through the process as I was with Daniel Perry Bailey Baker, and Dan Hamel.

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend
Photo submission from Kassi S.

I worked with my loan officer Terry Roberts on my homebuying experience. He was very helpful and easy to talk to. He answered any questions I had, along the way, in a very timely manner. I'm very excited for this new chapter in my life. I can't thank Terry Roberts enough for all of his help with my homebuying process!

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

I will promote veterans united to all my friends and former soldiers.

Loan Officer: Jake Hanson

NMLS# 1068724

4.5 out of 5 Stars
Would Recommend

Loan Officer: Terry Roberts

NMLS# 397987

4.5 out of 5 Stars
Would Recommend

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend

We opted for Veterans United for our first loan and came back a second time for a reason— grateful we did and we will use VU in the future. Your customer service has been exemplary. Thank you for your consistent reliability and accessibility, but most importantly a genuine care about my family and I while my spouse was deployed during the house buying process.

Loan Officer: Aaron McMahon

NMLS# 1884782

More Reviews

See all 278,781 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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