Skip to Content

Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

126,788

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
109,011
4
14,040
3
2,071
2
948
1
718

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 5,752 reviews from North Carolina

Starting on Page 2 of 192. Return to Page 1 »

Clear Filters

5 out of 5 Stars
Would Recommend

Very very pleased

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
Would Recommend

Everyone was helping always there when I needing them kept everyone involved aware and up to date with all info from beginning to end

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend

Loan Officer: Erich Arvidson

NMLS# 1121309

5 out of 5 Stars
Would Recommend

Great experience made first time home buying simple and stress free. Was guided threw each step and was briefed on next step.

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

5 out of 5 Stars
Would Recommend

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend
Christopher P

The services you provide veterans should be recognized every single day. My wife and I can't express enough what a great experience it was working with Veterans United Home Loans. Each and every member of my home loan team made such a positive impact during this entire process, we couldn't have asked for more. From our coordinator, Molly Nelson who graciously appointed Felicia Murphy as our realtor to the especially talented home loan officer, Katie Tegerdine. They made the home loan process enjoyable, pain-free, and explained everything so easily even a salty sailor could understand!

Loan Officer: Katie Tegerdine

NMLS# 1464207

5 out of 5 Stars
Would Recommend

Best experience without question

Loan Officer: Brooks Rapp

NMLS# 1660966

5 out of 5 Stars
Would Recommend

You can't ask for a better team. Angie was especially incredible.

Loan Officer: Mark Dischert

NMLS# 375802

4.5 out of 5 Stars
Would Recommend

Loan Officer: Justin Doisy

NMLS# 1660962

5 out of 5 Stars
Would Recommend

Loan Officer: Kendra Ford

NMLS# 1145504

5 out of 5 Stars
Would Recommend

I love the portal for application process. It was very user friendly and easy to navigate.

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

Loan Officer: Jared Albach

NMLS# 1279680

0.5 out of 5 Stars

Although the individuals we worked with were fairly nice. There was a major disconnect in translation when trying to communicate effectively.

Response from Veterans United

Thank you for the feedback Sherice. We always want to make sure your loan team is available to help answer questions and explain items that are needed during the loan process. We apologize that your experience did not meet your expectations. We will use this information to ensure other Veterans do not have similar issues in the future.

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Henry

NMLS# 186485

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jared Wilmes

NMLS# 1378229

2.5 out of 5 Stars
Would Recommend

Banking info should be looked at by underwriters at least 3 weeks before closing. I had to jump thru hoops to get more info on my annuities and the lead time of 5-7 days from my annuity companies brought me up to the day before closing. what is the point of sending all my info 6 weeks before closing if it is not looked at.

Response from Veterans United

Thank you for the review Laura. We understand the frustration when additional documentation is required to satisfy underwriting after paperwork has been submitted. If you would like to discuss your specific situation further please reach out to our Client Advocate team for additional research.

5 out of 5 Stars
Would Recommend
 

I didn't think it was possible but now I have a brand new home for my family and I couldn't have done it without Veterans United Home Loans.

Loan Officer: Carter Arey

NMLS# 1407055

5 out of 5 Stars
Would Recommend

My entire team was amazing. They walked me through the process and were very pleasant, professional and helpful. After a really bad experience with another mortgage company I was very weary of even trying again but thanks to Veterans United SUCCESS!!!. I work on a military installation and I have been passing out flyers with my Loan Specialist name on it along with this mortgage company. I love you guys.

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

Loan Officer: Todd Keicher

NMLS# 447595

1.5 out of 5 Stars

The number of times I was called to send paperwork that I had already sent was ridiculous! It seemed as though one person didn't know what the other one was doing, I was not pleased at all with the so-called professionalism of Veterans United Home Loans and would NEVER use this agency again or tell anyone to use them.

Response from Veterans United

Thank you for your feedback Joseph. We understand you were able to speak to a member of our Client Advocate team to discuss your experience and come to a resolution. If there is anything else you would like to discuss, we remain available as a resource to you.

4 out of 5 Stars
Would Recommend

I felt like it took longer to close than it should have. But still a positive experience.

Loan Officer: Keegan Magee

NMLS# 58232

4.5 out of 5 Stars
Would Recommend

Loan Officer: Shane Miranda

NMLS# 1312406

4.5 out of 5 Stars
Would Recommend

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Bob was outstanding and always on top of everything. He really went the extra mile A++

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: Kris Ball

NMLS# 1373481

4 out of 5 Stars
Would Recommend

Easy process, to work with.

Loan Officer: Solibel Ramos

NMLS# 110667

4 out of 5 Stars
Would Recommend

Loan Officer: Rob Parham

NMLS# 1524830

5 out of 5 Stars
Would Recommend

Reatores our loving to purchase a home again. Everyone was very helpful in the information needed to move forward in the home buying process.

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend

Loan Officer: Stuart Timmerman Waters

NMLS# 1085398

4 out of 5 Stars
Would Recommend

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

Great team to work with.

Loan Officer: Mike Mange

NMLS# 177094

Start your journey today!

Let’s Go!

See all 126,788 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

More Reviews

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Now It’s Your Turn!

Join the ranks of these proud Veterans United Homeowners, and make your homebuying dreams a reality.

See if I’m Eligible!

Back to Top

Speak with a Home Loan Specialist today
Representatives Available 24/7 to Better Serve Troops Overseas
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.