Veterans United really stand by its troops. They took me in as one of theirs and made sure I could purchase a home for me & my family.
The Loan Team of Harris Giger and Lisa Griffin provided exceptional service and assistance throughout this process.
The services you provide veterans should be recognized every single day. My wife and I can't express enough what a great experience it was working with Veterans United Home Loans. Each and every member of my home loan team made such a positive impact during this entire process, we couldn't have asked for more. From our coordinator, Molly Nelson who graciously appointed Felicia Murphy as our realtor to the especially talented home loan officer, Katie Tegerdine. They made the home loan process enjoyable, pain-free, and explained everything so easily even a salty sailor could understand!
The loan team was very professional and customer centered.
Our experience was smooth. I appreciate the transparency. No surprises throughout. I was well informed of exactly what was happening with our loan from pre qualification to close
Ryan made sure I understood the process and helped guide me through the forms and paperwork.
I didn't think it was possible but now I have a brand new home for my family and I couldn't have done it without Veterans United Home Loans.
Zach was fantastic to work with, always available if I had any questions and very quick to respond/inform. A++++
Everyone I worked with was great
This was very first experience buying a home. Samantha Rustemeyer was amazing! I was nervous, I had a million questions and when I would get excited I would ramble but Samantha listened, informed me and laughed along with for the entire journey. It was worth every second of each high and low.
We have bought, sold & refinanced homes over 20 + times in approx. 6-7 different states, using both title companies and attorney offices. The experience with Veterans United was by far THE WORST, HAND DOWN! When you think you are going to closing and get told last minute there are "tests" that need to be done that could have been done earlier, that is ridiculous! We must have been told about going to closing 3-4 + times, we Lost Count! The attorneys office told us several times that VU was one of the most Unprofessional Mortgage companies they ever dealt with, FYI---we have used that office numerous times for closings, land deals, etc.
They were professional and always on time throughout the process.
Very good experience.
They made sure that we were getting the proper care and information. They were very thorough and patient.