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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

204,950

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
154,056
4
40,446
3
6,647
2
2,064
1
1,737

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Showing all 1,177 Air Force service member reviews from North Carolina

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5 out of 5 Stars
Would Recommend

Very helpful staff - Amber.

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend

Loan Officer: Theresa Saunders

NMLS# 448306

5 out of 5 Stars
Would Recommend

if you are looking for assistance with your VA Loan, look no farther than Veterans United.

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

A special thanks to Veteran's United for being there for all Veteran's!

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
Would Recommend
 

I didn't think it was possible but now I have a brand new home for my family and I couldn't have done it without Veterans United Home Loans.

Loan Officer: Carter Arey

NMLS# 1407055

5 out of 5 Stars
Would Recommend

Everything went very smooth closed on time and love my new Home

Loan Officer: Brendan Wilson

NMLS# 362532

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

Thanks for all the excellent service!

Loan Officer: David Llewellyn

NMLS# 933895

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Ewing

NMLS# 1812014

5 out of 5 Stars
Would Recommend

This was an easy process because of Veterans United and would recommend them all new home buyers.

Loan Officer: Katy Reeder

NMLS# 1246356

4.5 out of 5 Stars
Would Recommend

Loan Officer: Nick Holman

NMLS# 1052289

0.5 out of 5 Stars

If you’re looking for a VA loan, look for someone local to where you live. This is my second time using Veterans United and also my last. My first experience with them, about 5 years ago, went relatively smooth. This time however was the worst experience ever. I’m assuming that the company has taken on more loans than they can successfully handle and they stay way behind on what’s needed from the VA in every aspect of the loan. Then when they do ask for something and you give it to them, they ask for it again. Communication within the working groups seems to be an issue. I do not recommend using this company and would suggest you check out banks our lenders where you can talk to someone face to face.

Response from Veterans United

Dana, we appreciate your feedback. Our Client Advocate team is available to connect with you to learn more about your experience should you wish to share more information. We invite you to connect with our team and become a part of our effort to continuously improve the client experience at Veterans United.

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Landis

NMLS# 910611

4.5 out of 5 Stars
Would Recommend

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend

Loan Officer: Molly Winkle

NMLS# 1051728

4.5 out of 5 Stars
Would Recommend

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend

Great company, I would do business with them again 10x over.

Loan Officer: DJ Leverton

NMLS# 1407046

4.5 out of 5 Stars
Would Recommend

Loan Officer: Tony Meis

NMLS# 1044957

5 out of 5 Stars
Would Recommend

Loan Officer: Craig Anderson

NMLS# 1464195

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5 out of 5 Stars
Would Recommend

Loan Officer: Shane Martin

NMLS# 339115

4 out of 5 Stars
Would Recommend

Loan Officer: Tyler Schuster

NMLS# 1588316

4 out of 5 Stars
Would Recommend

Underwriter department was causing unnecessary delays. Throughly reviewing documents is understandable, but delaying a closing by weeks instead of days is ridiculous. If they’re going to continue to request new info or updated info, they should probably put re-reviews at the highest priority rather than another “up to 3 more days” for review again every time.

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend

I would recommend Veterans United Loans. It was a smooth process and I got an excellent rate. There were no real obstacles and everything went very smoothly. My loan officer, Keith was great. He helped me through the entire process and was there to answer any questions. All of this was in the middle of a COVID 19 lockdown and let's just say I had nothing to do but ask questions. He was a great to work with. I would definitely recommend Keith and Veterans United.

Loan Officer: Keith Shaffer

NMLS# 1683800

5 out of 5 Stars
Would Recommend

Veterans United made our homebuying experience painless. They explained every step of our mortgage process. The entire process was professional and easy from the start to closing on the mortgage. I would recommend Veterans United to any customer looking for a mortgage.

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

A couple of bumps in the road to closing but probably misunderstandings on my part. Overall happy and in our home.

Loan Officer: Nick Holman

NMLS# 1052289

4 out of 5 Stars
Would Recommend

Loan Officer: Solibel H. Ramos

NMLS# 110667

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More Reviews

See all 204,950 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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