Very helpful staff - Amber.
if you are looking for assistance with your VA Loan, look no farther than Veterans United.
A special thanks to Veteran's United for being there for all Veteran's!
I didn't think it was possible but now I have a brand new home for my family and I couldn't have done it without Veterans United Home Loans.
Everything went very smooth closed on time and love my new Home
Thanks for all the excellent service!
This was an easy process because of Veterans United and would recommend them all new home buyers.
If you’re looking for a VA loan, look for someone local to where you live. This is my second time using Veterans United and also my last. My first experience with them, about 5 years ago, went relatively smooth. This time however was the worst experience ever. I’m assuming that the company has taken on more loans than they can successfully handle and they stay way behind on what’s needed from the VA in every aspect of the loan. Then when they do ask for something and you give it to them, they ask for it again. Communication within the working groups seems to be an issue. I do not recommend using this company and would suggest you check out banks our lenders where you can talk to someone face to face.
Response from Veterans United
Dana, we appreciate your feedback. Our Client Advocate team is available to connect with you to learn more about your experience should you wish to share more information. We invite you to connect with our team and become a part of our effort to continuously improve the client experience at Veterans United.
Great company, I would do business with them again 10x over.
Join the ranks of our 200,000+ Proud Veteran Homeowners nationwide.
Underwriter department was causing unnecessary delays. Throughly reviewing documents is understandable, but delaying a closing by weeks instead of days is ridiculous. If they’re going to continue to request new info or updated info, they should probably put re-reviews at the highest priority rather than another “up to 3 more days” for review again every time.
I would recommend Veterans United Loans. It was a smooth process and I got an excellent rate. There were no real obstacles and everything went very smoothly. My loan officer, Keith was great. He helped me through the entire process and was there to answer any questions. All of this was in the middle of a COVID 19 lockdown and let's just say I had nothing to do but ask questions. He was a great to work with. I would definitely recommend Keith and Veterans United.
Veterans United made our homebuying experience painless. They explained every step of our mortgage process. The entire process was professional and easy from the start to closing on the mortgage. I would recommend Veterans United to any customer looking for a mortgage.
A couple of bumps in the road to closing but probably misunderstandings on my part. Overall happy and in our home.