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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

255,418

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
194,491
4
48,398
3
7,886
2
2,500
1
2,143

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Showing all 6,587 Army service member reviews from North Carolina

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5 out of 5 Stars
Would Recommend

I highly recommend Veteran United.

Loan Officer: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend

She was amazing - I can’t say enough great things. If people knew about Mrs Pringle and her team they would never go anywhere else for their VA Loan!!

Production Manager: Philicia Pringle

NMLS# 1723160

5 out of 5 Stars
Would Recommend

Works to help veterans make a home with best answers for loan to live with.

Loan Officer: Presley Vaughan

NMLS# 1122896

5 out of 5 Stars
Would Recommend

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend
Photo submission from Gerard T.

I had a wonderful experience working with Veteran United Loan team.They are professionals and very reliable.

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

Good group no problem.

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend

Loan Officer: Bob Doran

NMLS# 1546500

2.5 out of 5 Stars

Loan Officer: Sam Carmack

NMLS# 1524886

5 out of 5 Stars
Would Recommend

Everyone working with us on this journey has been amazing. The concierge was always in contact, mrs. Summerford was constantly checking in and everyone was so helpful. I don’t know what other companies are out there that do this, but veterans United has been so amazing to us and we’re extremely thankful for their help.

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend

" To all that made this old man feel young again, my love to all of you!"Thank and Athos,
Frank Javier Ortiz

Loan Officer : Erin Craig

NMLS# 963957

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

Loan Officer: Craig Patenaude

NMLS# 1698029

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend
Photo submission from Dawn M.

Very thorough on what is expected, very up front and easy to understand. The agents were very friendly and kind. Thank you for all your help. I am enjoying my new home immensely!

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
Would Recommend

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Anderson

NMLS# 1393748

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5 out of 5 Stars
Would Recommend

Loan Officer: Presley Vaughan

NMLS# 1122896

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Loan Officer : Erin Craig

NMLS# 963957

5 out of 5 Stars
Would Recommend
Photo submission from Kevin C.

Best company to buy a home from. From start to finish they are with you. Never stressed and the most smooth process I be ever been through. Thank you so much veterans united!!!!!!

Loan Officer: Todd Keicher

NMLS# 447595

4.5 out of 5 Stars
Would Recommend

Loan Officer: Nicole Viar

NMLS# 1190796

3.5 out of 5 Stars
Would Recommend

Smooth process for a first home buyer but there were some small bumps in the road. However with the help of a good realtor and online support staff everything ended out great & in a timely manner on their end.

Loan Officer: Solibel H. Ramos

NMLS# 110667

2.5 out of 5 Stars

Shane was the typical mortgage broker who does as little as possible. He answered my questions, with the same ones he had used hundreds of times before. Processing and closing was a nightmare, and I found lower rates after it was too late. Let's see if this makes it to the "FINE PRINT"

Response from Veterans United

Hi Richard, thank you for sharing your feedback letting us know about your experience. While we cannot make up for the experience you had, it is important that delivering excellent communication remains a top priority for our team. We wish to use your feedback to learn how we may improve should a similar situation develop for a future customer. If you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us. A member of our Client Advocate team is available to discuss with you more information and looking for ways we can improve.

5 out of 5 Stars
Would Recommend

Loan Officer: Kris Carmichael

NMLS# 966989

More Reviews

See all 255,418 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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