Enjoyed working with the people from Veterans United Home Loans! Everything went very smooth and everything happened so fast!
The best experience I could have asked for.
I just want to provide my deepest sense of gratitude to you with a huge thank you for working with me these past few months. You have helped make a lifelong dream of mine come true; owning my own home. Even when I called or texted well after business hours you were always responsive and courteous to my concerns. You made this loan process much smoother and less stressful than I could have imagined.
The experience was very good. A lot had changed since the last time we purchased a home. VU made the application process much easier than we thought.
Very nice and knowledgable
The Donald Webber team is the best as it gets. The whole veterans United Team was awesome thru out the Whole process. If you are not using this company and team you are missing out.
We loved how efficient, friendly and understanding everyone was while working with us
The rates are great but the process is stressful with loan officers that don’t communicate.
Response from Veterans United
Derrick, we're sorry for any stress caused on our part during your recent refinance. We know how important it is to be available for our Veterans during this time, and timely communication is something we consistently strive for. We appreciate your feedback and hope you enjoy the benefits of your refinance.
We were not happy with Katlin. She was very difficult to reach and she only seemed to respond to emails. In addition, she did not seem to have a handle on the process. She continually asked for information that Andrew had provided.
Love the well thought-out/useful gifts Veterans Advantage sends along the way!