When my family decided to start looking for a home, we started looking at mortgage companies that specialized in VA loans. The initial company we decided to go to by default, noticed we had some credit issues but instead of explaining how to fix them or even how close we where to being able to get the loan they just denied us.
We helped by an individual who directed us to Veterans United, who immediately put us in contact with a Credit Specialist named Tandi Lord, who explained to us what we needed to do to fix our problem and how best to do it. Tandi was very patient and in a short amount of time, we fixed what was needed, with Tandi's expert help and we where eligible to be sent to the Loan Specialist Jeremy.
Jeremy was helpful and he worked tirelessly, with our realtor Dave from Nebraska Reality and my wife and I. If we had a question, Jeremy had an answer to us, frequently within twenty four hours but most often Jeremy would have it the same day we asked. Jeremy, even went so far as answering our emails over the weekends, usually before Monday morning. Like everyone fears that sudden surprise at the end but with Jeremy he was assured that we wouldn't have any issues with the underwriters or anything else and he was right. It was a joy to work with the Veteran United Home Loan and all of its employees, Jeremy Smith and Tandi Lord.
Would highly recommend Veterans United for any veteran needing a loan-the process went so smoothly! My Loan Specialist Kyle was a pleasure to work with. There were zero issues and the closing was completed on time!
The process was smooth. No surprises. Was kept informed every step of the way. Questions answered to my satisfaction.
You guys are absolutely amazing. Everyone from Billy to Samantha and anyone else I forgot. You guys rock. I have already recommended you guys for a VA loan to other veterans. You made the whole process painless and stressless. I can’t thank you guys enough.
Have the IT guys take a look at the online signing system a little closer to make sure it works smoother. Everything else was great
I would recommend Veterans United to any Veterans that are wanting to buy a home and need a loan! Outstanding personal service and interest in your needs.
Join the ranks of our 200,000+ Proud Veteran Homeowners nationwide.
Great experience, will use this company again in the future for any and all house purchases
This was my first time buying a home. I did not know where to start. Jeremy helped me through the whole process and answered all my questions. Very helpful and knows exactly what he is doing.