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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

131,461

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
113,131
4
14,480
3
2,136
2
975
1
739

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Showing all 1,675 reviews from New Jersey

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5 out of 5 Stars
Would Recommend

Great team work

Loan Officer: Dylan Morgret

NMLS# 1493964

4.5 out of 5 Stars
Would Recommend

Loan Officer: Eric Hermann

NMLS# 128481

3 out of 5 Stars
Would Recommend

Loan Officer: Juliana Francisco

NMLS# 1126762

4.5 out of 5 Stars
Would Recommend

This was my 2nd time using Veterans United and we did not have any issues with either purchase.

Loan Officer: Collin Grote

NMLS# 176736

5 out of 5 Stars
Would Recommend

Outstanding to work with. Really made my home buying process less stressful. Highly recommend to anyone looking for their dream home.

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

Do it! They will do whatever they can to make your home dream a reality.

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

Sr. Production Lead: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
Would Recommend
Photo submission from Leonar O.

Amazing company dedicated to veterans! I'm always proud of serving my country, but I'm also proud of Veterans United for helping to make me a first time homeowner with such ease. I always thought owning would be impossible, but they led me the whole way. I want to thank the the whole team who helped me buy my first home!

Loan Officer: Jeremy Essner

NMLS# 1520515

5 out of 5 Stars
Would Recommend

Truly has been a good decision to stay with this lender,they all do value veterans.

Loan Officer: Thomas Welek

NMLS# 1277019

5 out of 5 Stars
Would Recommend

I would recommend veterans United to any vets.
They made buying a home easy and stress free. This is the third home I have bought and this by far was the easiest experience I have had.

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Staszcuk

NMLS# 42811

4.5 out of 5 Stars
Would Recommend

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

Veterans United gave us the opportunity to purchase a home of our choosing to fulfill our dream The team worked with us throughout the entire process. They returned our phone calls quickly and no question was left unanswered. This has been a great experience.

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend

Prior to my current transaction, I explored working with Veteran's united, for over 18 months. During the exploratory period I worked with Heidi when she was in a role other than a lead agent. Once I was ready to move forward, it was refreshing to learn that not only was Heidi still with VU, she had all of my records and past conversations. Her knowledge of the changes in my circumstances made working with her incredibly easy for me. I did not have to repeat all of my details and it felt like I was working with someone who knew me. Beyond the financial data, my personal circumstances (a divorce after 20 yrs of marriage) felt very unique to me. While neither my divorce nor my finances were unique, Heidi made me feel like they were. I will always be grateful to Heidi and the Veterans United team. Finally, I was also very appreciative of receiving all of the congratulatory communications I have received from VU.

Thank you

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

4.5 out of 5 Stars
Would Recommend

I simply just appreciated Veteran's Home United. It is always nice to have an organization strictly dedicated to me as a veteran. What I absolutely loved about this company is that they had tutorials for me every step of the way. I have not found a company that made it so simple to understand the process of home buying from A to Z. This is definitely a plus and it definitely puts Veterans Home United at the top in their field.

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend

Website was easily navigable.

Loan Officer: Justin Keith

NMLS# 1563990

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Watkins

NMLS# 384700

2.5 out of 5 Stars

Closing was pushed backed multiple times due documents being overlooked and not being in correspondence with regulation requirements of the loan.

Response from Veterans United

Thank you for this information Timothy. A member of our Client Advocate Team has left you a message and sent an email for additional details. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience. Team work is essential and we have established means to prevent experiences like yours, therefore it would be helpful to learn what may have caused you to feel this way.

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Martin

NMLS# 339115

4 out of 5 Stars
Would Recommend

Some of the closing costs was left out of the final draft. Didn't find out until the day before settlement !!!

Loan Officer: Angie Sanders

NMLS# 796987

5 out of 5 Stars
Would Recommend

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

brian potterbin and staff were very helpful with the process

Loan Officer: Brian Poterbin

NMLS# 1100035

0.5 out of 5 Stars

Loan Officer: Krystal Palmer-Robb

NMLS# 1110490

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See all 131,461 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.