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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

167,909

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
124,066
4
34,791
3
5,776
2
1,779
1
1,497

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Showing all 1,145 reviews from New Mexico

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1.5 out of 5 Stars

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Through out the whole V.A. home buying process the Veterans United Team including their choice of Real Estate Agents made this an amazing experience. I would not hesitate to highly recommend Veterans United.

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Kelley

NMLS# 976450

5 out of 5 Stars
Would Recommend

I was the first time buyer and they took me in my life by the hand and walked us through the whole process it was a great experience

Loan Officer: Jacob Powers

NMLS# 1565057

5 out of 5 Stars
Would Recommend
Photo submission from James M.

Tyler Salter is absolutely one of the best people I know. He made this experience the best and we went through a lot during this process. He made it so much better, was always upbeat and positive. I gained a true friend in this experience. Veterans United is a better place for having him as a employee.

Production Manager: Scott Ratliff

NMLS# 976418

5 out of 5 Stars
Would Recommend

I learned from this loan company, I like that. Ben Franklin said, "When you stop changing, you're finished"

Loan Officer: Jess Vomund

NMLS# 979223

5 out of 5 Stars
Would Recommend

Veterans United was an awesome experience and it all started with exceptional customer service. It went very smoothly and they make it super easy. These guys went above and beyond and I'm so lucky I found and used them.

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

Veterans United is one of the best, if not the best, in the area of VA loans. I highly recommend them if you are looking for a VA loan.

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

I'm absolutely impressed with your company. I love the integration of technology into the process. There was never a time where I felt left out of the knowledge loop. I've never bought a house without a realtor before so I appreciate the advice that Kim provided. I genuinely felt like VU was not just my lender; I felt like you were my advocate.

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars
Would Recommend

Veterans United is a great place to get your VA Loan from. I had an excellent experience.

Loan Officer: Nicole Viar

NMLS# 1190796

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

They fought very hard till the last minute to help me with my transaction to get this house

Loan Officer: DJ Leverton

NMLS# 1407046

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Raw

NMLS# 1530285

4 out of 5 Stars
Would Recommend

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend
Photo submission from Kevin C.

Our loan officer, Matt Istwan, was awesome. He went over & beyond all expectations we had. Matt was always professional, courteous, and knowledgeable during the entire process. I can't thank Matt enough for his help with financing our home, he made such a difference during a very stressful home search.

Loan Officer: Matt Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

This company is the easiest I have ever worked with

Loan Officer: Ashleigh Quinn

NMLS# 342058

5 out of 5 Stars
Would Recommend

Your are in the best hands when you are with Veterans United, they really listen to your wants and needs and always make sure the process is going as painless as possible. They are always there following up and making sure the realtors meet your needs.

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend

Veterans United lives up to all the reviews that i read. I have nothing but good things to say about them. They are up front with you and treat you like people. They are very helpful throughout the process and make the home buying experience easy. If I could give them a higher rating I definitely would.

Loan Officer: Dan Salter

NMLS# 1407348

4 out of 5 Stars
Would Recommend

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend

Veterans Home United is the best loan company that I have ever dealt with. The staff knows everything about home loans for veterans. They will save you so much money as they are really knowledgeable.

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars
Would Recommend

Veterans United was a very pleasant company to work with. Notifications for attention to account for the home buying experience was on point. We were both very comfortable with Veterans United handling our home buying process.

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend

We cannot truly explain the positive home buying experience that we had with Veterans United. This was my second time around buying a home and I was fearful to even begin. Yet when I spoke with Michael Ellis from Veterans United I felt a sense of "I can do this". He quickly pulled up my VA information and determined my eligibility, gathered income information, credit information and we were off and running. Veterans United takes the time to walk you through the process, answer your many questions, provides online videos that explains every process, and everything including signing documents can be done online, how easy is that? Not once did I become frustrated or feel, "this is not working". If you are honest and upfront about yourself and provide the necessary documents and other paperwork quickly, your chances of completing the home buying process with positive results is almost guaranteed. If you are lucky enough to obtain Michael Ellis and his team at Veterans United you can rest assured that you will be his top priority, his head of the line client and that you will be treated with respect and integrity. That is what Veterans United will do for you. Respectfully,Lorenzo and Louise Renteria.

Loan Officer: Michael Ellis

NMLS# 1441197

5 out of 5 Stars
Would Recommend

Loan Officer: Katelin Lawrence

NMLS# 1793454

5 out of 5 Stars
Would Recommend

Made the home buying experience painless.

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend
 

The loan specialists, and other personnel, at Veterans United are complete professionals. They are completely knowledgeable about the home-buying process and help you understand everything as they guide you through the process. They are willing to go the extra mile to help get the information needed to get your loan through all phases. My loan specialist, Colin Park, made phone calls to the county courthouse in my home town to find out who I needed to talk to and where to go to get the documents needed to clear my credit reports. WHO DOES THAT!!! I am completely satisfied with the loan that I got, the realtor they referred to me and the home that I eventually purchased. My life is so much better now!

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

I expected this process to be extremely difficult after hearing other people’s horror stories when buying a home. Everything that was needed to be done in order to complete this process was explained to me, even though I asked so questions! They were very patient with me and helped me every step of the way. If you plan on buying a home, please use Veterans United!!

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend

Working with Veterans United to refinance my home was a great experience. They were very attentive and knowledgeable.

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend

Loan Officer: Seth Wilmes

NMLS# 1632136

1.5 out of 5 Stars
Would Recommend

Don't use them.

Response from Veterans United

We appreciate you taking the time to provide your opinion, Steven. Please contact our Client Advocate team to share the details of what led you to feel this way. We'd like the opportunity to try to prevent other Veterans from feeling this way.

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See all 167,909 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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