They worked very fast! They always answered any questions I had, made sure all my paperwork was in order to keep the process moving. Very friendly staff!
Really happy I went through you all for this whole process. My wife and I are happy in our new home.
Veterans United makes the process of homebuying seamless and without all the stress. I highly recommend them to any and all veterans looking to purchase a home.
If your comparing companies to do business with Veterans United is hands done the best! They made our home loan process extremely low stress and convenient at the same time.
I was able to move into my home a month early thanks to VU
Very poor communication and being mislead on dates put my family in a very bad situation. If Alex and Kat had been forthright in the delay they knew was coming we could have adjusted and dealt with it. Instead the result was a great deal of stress and pushing from me and my agent to get the deal closed, 10 days late. We started off great, then blew up at the end costing me considerable amount of money and time.Would not wish this on anyone, anywhere.
Response from Veterans United
Thank you for sharing this feedback with us, Timothy, and for allowing us a chance to learn more from you. A member of our Client Advocate team is available to gather more detail so that we may look to use your experience as a learning opportunity and improve on whatever may have caused you to feel this way. Please reach out to us so that we can work to improve for you and our future clients.
Veterans United is a professional and positive company delivering a uniquely stress-free home financing experience. As a retired customer service professional, it is gratifying to work with individuals who live the customer service code as part of their work ethic....it shows and is greatly appreciated.
If one is a veteran wanting a home loan give Veterans United chance to help. You won’t be disappointed.
this Team has your back every step of the way!