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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

175,097

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
129,780
4
35,962
3
5,968
2
1,838
1
1,549

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Showing all 484 Army service member reviews from New Mexico

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5 out of 5 Stars
Would Recommend

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend

I expected this process to be extremely difficult after hearing other people’s horror stories when buying a home. Everything that was needed to be done in order to complete this process was explained to me, even though I asked so questions! They were very patient with me and helped me every step of the way. If you plan on buying a home, please use Veterans United!!

Loan Officer: Kayla Thoenen

NMLS# 1548073

1.5 out of 5 Stars
Would Recommend

Don't use them.

Response from Veterans United

We appreciate you taking the time to provide your opinion, Steven. Please contact our Client Advocate team to share the details of what led you to feel this way. We'd like the opportunity to try to prevent other Veterans from feeling this way.

5 out of 5 Stars
Would Recommend

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Would Recommend

Another seamless transaction! BRAVO Nick Kundert! I will come to him for any and all future transactions!!

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Hopper

NMLS# 1493953

4 out of 5 Stars
Would Recommend

Overall, I had a great experience. Malika Jackson was outstanding as was Tommy Purk. Some confusion and miscommunications occured, but fast response and patience from everyone made house buying with Veterans United a pleasure.

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

The Veterans United team were professional and closed my loan on time. Excellent customer services. Thank you Veterans United.

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

I proudly recommend Veterans United Home Loans to my fellow Veterans, family and friends. VUHL processed my 1st home purchase financing five years ago and they have been outstanding with the refinance process of my present home. Thank you for your services and commitment to me and fellow Veterans!

Loan Officer: Jeff Beasley

NMLS# 1810148

4 out of 5 Stars
Would Recommend

Loan Officer: Caleb Batson

NMLS# 1435015

5 out of 5 Stars
Would Recommend

Loan Officer: Sydney McFall

NMLS# 1113548

4.5 out of 5 Stars
Would Recommend

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend
Photo submission from Kenneth F.

The professionalism, attention to detail, personal awareness for the client all contributed in my confidence in the stressful process of moving to closing. A honest pleasure working with the whole team.

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars
Would Recommend

Loan Officer: Kirk Jones

NMLS# 1659981

5 out of 5 Stars
Would Recommend

Highly recommend Veterans United! Great experience from start to finish. They explain things thoroughly and keep you up to date throughout the entire process. We are thrilled to be in our new home!

Loan Officer: Rob Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend

There was little stress and our Veterans United Team made this easy for us. They worked with us every step of the way, returned all our calls in a timely manner and eased any concerns we had. Great experience. Wonderful team, thank you all so much.

Loan Officer: Zachary Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Brown

NMLS# 1493029

4.5 out of 5 Stars
Would Recommend

Loan Officer: Katelin Lawrence

NMLS# 1793454

2 out of 5 Stars

The process started out great. From the light house program to starting to purchase my home . It fell apart and became an absolute mess towards the last two weeks and in all honestly had I not displaced my family I would have walked away and never gotten the loan through veterans United. Your staff should be held accountable for how they treat people . Lisa Pino , my real estate agent was my God send .

Response from Veterans United

Thank you for sharing this feedback with us, Ashley, and for allowing us a chance to learn more from you. A member of our Client Advocate team is available to gather more detail so that we may look to use your experience as a learning opportunity and improve on whatever may have caused you to feel this way. Please reach out to us so that we can work to improve for you and our future clients.

5 out of 5 Stars
Would Recommend

If you're looking for people that have you and your interest at heart.Veterans Untied is the right place for you to be. Great people and I can say they really know how to get things done.Thanks again to the Veterans United team that made Ms. Helen's and my dream come true.

Loan Officer: Katelin Lawrence

NMLS# 1793454

4 out of 5 Stars
Would Recommend

Loan Officer: Kirk Jones

NMLS# 1659981

5 out of 5 Stars
Would Recommend

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

VU is great! I wouldn't think twice about recommending veterans United to other veterans or wouldn’t think twice about reaching out to them for anything regarding real estate and mortgages Ty

Loan Officer: Michael Ellis

NMLS# 1441197

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

Dan, Josh and, Adrienne were AMAZING! They were very informative, patient and kind to us. They made our home buying experience so fast, friendly and easy. Thank you all

Loan Officer: Dan Kelley

NMLS# 976450

4 out of 5 Stars
Would Recommend

I would recommend Matt and Mark for anyone. They were both so easy to work with. They answered all our questions, and tried to fulfill every request we made. They made this experience an easy and enjoyable one!

Loan Officer: Matt Ponder

NMLS# 1674156

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