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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

168,464

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
124,527
4
34,870
3
5,784
2
1,782
1
1,501

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Showing all 467 Army service member reviews from New Mexico

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5 out of 5 Stars
Would Recommend

Highly recommend Veterans United! Great experience from start to finish. They explain things thoroughly and keep you up to date throughout the entire process. We are thrilled to be in our new home!

Loan Officer: Rob Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend

There was little stress and our Veterans United Team made this easy for us. They worked with us every step of the way, returned all our calls in a timely manner and eased any concerns we had. Great experience. Wonderful team, thank you all so much.

Loan Officer: Zachary Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Brown

NMLS# 1493029

4.5 out of 5 Stars
Would Recommend

Loan Officer: Katelin Lawrence

NMLS# 1793454

2 out of 5 Stars

The process started out great. From the light house program to starting to purchase my home . It fell apart and became an absolute mess towards the last two weeks and in all honestly had I not displaced my family I would have walked away and never gotten the loan through veterans United. Your staff should be held accountable for how they treat people . Lisa Pino , my real estate agent was my God send .

Response from Veterans United

Thank you for sharing this feedback with us, Ashley, and for allowing us a chance to learn more from you. A member of our Client Advocate team is available to gather more detail so that we may look to use your experience as a learning opportunity and improve on whatever may have caused you to feel this way. Please reach out to us so that we can work to improve for you and our future clients.

5 out of 5 Stars
Would Recommend

If you're looking for people that have you and your interest at heart.Veterans Untied is the right place for you to be. Great people and I can say they really know how to get things done.Thanks again to the Veterans United team that made Ms. Helen's and my dream come true.

Loan Officer: Katelin Lawrence

NMLS# 1793454

4 out of 5 Stars
Would Recommend

Loan Officer: Kirk Jones

NMLS# 1659981

5 out of 5 Stars
Would Recommend

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

VU is great! I wouldn't think twice about recommending veterans United to other veterans or wouldn’t think twice about reaching out to them for anything regarding real estate and mortgages Ty

Loan Officer: Michael Ellis

NMLS# 1441197

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

Dan, Josh and, Adrienne were AMAZING! They were very informative, patient and kind to us. They made our home buying experience so fast, friendly and easy. Thank you all

Loan Officer: Dan Kelley

NMLS# 976450

4 out of 5 Stars
Would Recommend

I would recommend Matt and Mark for anyone. They were both so easy to work with. They answered all our questions, and tried to fulfill every request we made. They made this experience an easy and enjoyable one!

Loan Officer: Matt Ponder

NMLS# 1674156

5 out of 5 Stars
Would Recommend

Loan Officer: Kiara Hughes

NMLS# 1585661

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Beasley

NMLS# 1810148

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Raw

NMLS# 1530285

5 out of 5 Stars
Would Recommend

Veterans United is no doubt a win win lender. Zach and Tommy are phenomenal at what they do to help you get you into the home you qualify for. They work around the clock for you. Two thumbs up!!

Loan Officer: Zachary Roberts

NMLS# 1200238

1 out of 5 Stars

Won't be using them again.

Response from Veterans United

Paul, we apologize for not delivering the excellent service you came to expect from previous experiences. Your feedback is extremely important and we will be researching to look for ways this may have been better managed. Thank you for taking the time to share your voice and help us continually strive to improve.

5 out of 5 Stars
Would Recommend

We are completely satisfied with the efforts, patients and service from Jessica and Heather of Veterans United. We are very happy that everything worked out fine.

Loan Officer: Jess Vomund

NMLS# 979223

5 out of 5 Stars
Would Recommend

Veterans United, in my opinion is the best, most efficient way to secure a VA loan for the purchase of a home. Their staff is professional, knowledgeable and responsive in the way that veterans are trained to react. My experience with Veterans United far exceeded my expectations.

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars
Would Recommend

Everyone kept us very well informed thru out the process. Thank you to everyone!

Loan Officer: Brandon Brown

NMLS# 1493029

4.5 out of 5 Stars
Would Recommend

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars

This company has been amazing! They were very professional, attentive, and incredibly quick! They educated us about every step along the way. They made paperwork easy through electronic documents and their portal. I would highly recommend this company to anyone!

Loan Officer: Janeanne Stephens

NMLS# 149718

3.5 out of 5 Stars
Would Recommend

Loan Officer: Rob Deleeuw

NMLS# 860610

4.5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Sadich

NMLS# 393144

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Gunter

NMLS# 99066

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