Highly recommend Veterans United! Great experience from start to finish. They explain things thoroughly and keep you up to date throughout the entire process. We are thrilled to be in our new home!
There was little stress and our Veterans United Team made this easy for us. They worked with us every step of the way, returned all our calls in a timely manner and eased any concerns we had. Great experience. Wonderful team, thank you all so much.
The process started out great. From the light house program to starting to purchase my home . It fell apart and became an absolute mess towards the last two weeks and in all honestly had I not displaced my family I would have walked away and never gotten the loan through veterans United. Your staff should be held accountable for how they treat people . Lisa Pino , my real estate agent was my God send .
Response from Veterans United
Thank you for sharing this feedback with us, Ashley, and for allowing us a chance to learn more from you. A member of our Client Advocate team is available to gather more detail so that we may look to use your experience as a learning opportunity and improve on whatever may have caused you to feel this way. Please reach out to us so that we can work to improve for you and our future clients.
If you're looking for people that have you and your interest at heart.Veterans Untied is the right place for you to be. Great people and I can say they really know how to get things done.Thanks again to the Veterans United team that made Ms. Helen's and my dream come true.
VU is great! I wouldn't think twice about recommending veterans United to other veterans or wouldn’t think twice about reaching out to them for anything regarding real estate and mortgages Ty
Dan, Josh and, Adrienne were AMAZING! They were very informative, patient and kind to us. They made our home buying experience so fast, friendly and easy. Thank you all
I would recommend Matt and Mark for anyone. They were both so easy to work with. They answered all our questions, and tried to fulfill every request we made. They made this experience an easy and enjoyable one!
Veterans United is no doubt a win win lender. Zach and Tommy are phenomenal at what they do to help you get you into the home you qualify for. They work around the clock for you. Two thumbs up!!
Won't be using them again.
Response from Veterans United
Paul, we apologize for not delivering the excellent service you came to expect from previous experiences. Your feedback is extremely important and we will be researching to look for ways this may have been better managed. Thank you for taking the time to share your voice and help us continually strive to improve.
We are completely satisfied with the efforts, patients and service from Jessica and Heather of Veterans United. We are very happy that everything worked out fine.
Veterans United, in my opinion is the best, most efficient way to secure a VA loan for the purchase of a home. Their staff is professional, knowledgeable and responsive in the way that veterans are trained to react. My experience with Veterans United far exceeded my expectations.
Everyone kept us very well informed thru out the process. Thank you to everyone!
This company has been amazing! They were very professional, attentive, and incredibly quick! They educated us about every step along the way. They made paperwork easy through electronic documents and their portal. I would highly recommend this company to anyone!