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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

219,090

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
165,193
4
42,795
3
7,025
2
2,217
1
1,860

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Showing all 1,348 home purchase loan reviews from New Mexico

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4.5 out of 5 Stars
Would Recommend

Loan Officer: Logan Kadolph

NMLS# 1726575

5 out of 5 Stars
Would Recommend

Veterans United was great at moving forward, in a timely manner to closing. Very much appreciated!

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Cowan

NMLS# 1884436

5 out of 5 Stars
Would Recommend

Loan Officer: Kayla Thoenen

NMLS# 1548073

4.5 out of 5 Stars
Would Recommend
Photo submission from Corey P.

Excellent experience start to finish! Bill and his team, as well as our realtor, Jenn, were fantastic!

Loan Officer: Bill Musick

NMLS# 820645

4 out of 5 Stars
Would Recommend

Loan Officer: Shannon Matlack

NMLS# 982020

4 out of 5 Stars
Would Recommend

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

Loan Officer: Katelin Lawrence

NMLS# 1793454

5 out of 5 Stars
Would Recommend

I will be recommending you guys to others that I know that are Veterans.

Loan Officer: Devon Casady

NMLS# 677410

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3.5 out of 5 Stars
Would Recommend

The personnel from Veterans United may have 8 or more years of experience, but a retired service member will have at least 20 years of service. The service member may have used the VA system a couple of times before, so he/she will have personal experience to bring to the table

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

Veterans united. (Second to none.)

Loan Officer: Nick Kundert

NMLS# 1000911

4 out of 5 Stars
Would Recommend

Loan Officer: Shane Bowlen

NMLS# 1448232

4 out of 5 Stars
Would Recommend

Loan Officer: Louie Nieman

NMLS# 1860264

4.5 out of 5 Stars
Would Recommend

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars
Would Recommend
Photo submission from James M.

Tyler Salter is absolutely one of the best people I know. He made this experience the best and we went through a lot during this process. He made it so much better, was always upbeat and positive. I gained a true friend in this experience. Veterans United is a better place for having him as a employee.

Production Manager: Scott Ratliff

NMLS# 976418

5 out of 5 Stars
Would Recommend

The process of buying a house was much more complicated than I could have imagined. Thankfully, Sydney and her team, especially Samantha, were there for us. I could not have asked for a better experience.

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend

You're looking for a VA loan look no further than Veterans United mortgage

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend

Loan Officer: Sarah Sauro

NMLS# 715700

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend

Would recommend Kyle Riggs to my veteran friends seeking to purchase a new home.

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
Would Recommend
Photo submission from Richard L.

Kevin did an outstanding job in getting the loan through and working with all involved. Thank you!

Loan Officer: Kevin Redmond

NMLS# 1721466

5 out of 5 Stars
Would Recommend

If you are a veteran, and looking to purchase a home, I highly recommend VU. VU kept me informed from start to finish..I was not left in the dark on any issue. If the need is there, they will take your hands and walk you through the complete process. Again, I highly recommend UV, to any fellow veteran seeking to purchase a home.

Loan Officer: Rachel Bruce

NMLS# 951471

2.5 out of 5 Stars

Communication was absolutely terrible, not so much with Jason but with other people on the team! I would recommend talking with them about responding to voicemail and email in a timely manner. I left several voicemail and email and still have never received a response on them!

Response from Veterans United

James, thank you for sharing your feedback letting us know about your experience. While we cannot make up for the experience you had, it is important that delivering excellent communication remains a top priority for our team. A member of our Client Advocate team is available to contact you for more information and looking for ways we can improve.

4.5 out of 5 Stars
Would Recommend

Great all-around service: Louie and Marissa (L&M) were patient and answered all our questions. L&M kept in continuous communication with me, my realtor, and the title company; they were clear and made it easy to deliver what was needed so that they could deliver by closing.

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars
Would Recommend

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
Would Recommend
Photo submission from Kevin C.

Our loan officer, Matt Istwan, was awesome. He went over & beyond all expectations we had. Matt was always professional, courteous, and knowledgeable during the entire process. I can't thank Matt enough for his help with financing our home, he made such a difference during a very stressful home search.

Loan Officer: Matt Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Ponder

NMLS# 1674156

5 out of 5 Stars
Would Recommend

I will be sure to notify my friends and family when they go to look for a home.

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
Would Recommend

Loan Officer: Tommy Purk

NMLS# 1222488

4.5 out of 5 Stars
Would Recommend

great customer service

Loan Officer: Logan Kadolph

NMLS# 1726575

5 out of 5 Stars
Would Recommend

Loan Officer: Katelin Lawrence

NMLS# 1793454

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